eBay

Problem with vendor

Hi,I am having problems with a vendor who will not resolve my issue. Because we kept going back and forth with emails trying to resolve the issue, it's past the date I can return and now they have stopped communication. There doesn't seem to be a way...

The free return guarantee is a joke

This is an order with a free return guarantee，but when I return the goods, the seller refuses to provide the return label，I reminded the seller more than once that if seller don't provide a return label, it will be expensive for me to create a return...

will I receive my package?

on March 17 I bought a GPU for a good price, the seller looked good and trustworthy because he/she has been on eBay since 1999 and there are also very good reviews on this person's account, as both seller and buyer. All of a sudden though, a couple o...

buyer returned a phone but had swapped parts on it! any advice?

I sold my old iPhone &Plus with a cracked screen. The winning buyer contacted my after they received it saying that the home button did not work (it worked fine when 'i sent it) he said that he would like some funds from me towards the extra repair, ...

Need tracking information

I need a tracking information on solar & inverter system material 

It is better for ebay don't offer ups or fedex for sellers any more

They always overcharge sellers. Sometimes they can charge seller more than the transaction value. Why Ebay still said in the shipping page that they can save 48% in ground? They don't offer any discount but overcharging. When contacted ebay, they ask...

Easy Returns ongoing nightmare...

I sent an item back using the easy returns pilot a month ago and am still waiting on a refund, I've just called eBay for the 8th time and I think part of the issue is that nobody you speak to knows what it is or has any access to the right informatio...

Easy Returns Pilot Scheme

Anybody else had issues with this scheme? I returned an item that they acknowledge they had received and sent me an email stating I would get a refund within 48hrs, that was 5 days ago and I have heard absolutely nothing. Contacted eBay's Customer Se...

Free Returns -Can I still refund and abandon?

I rarely get requests for returns and when I do i usually just refund and abandon. If I switch my listings to "free returns" will I still have an option to refund before a buyer is issued a shipping label?

Missed shipping parcel

Hi you all,I am doing this post... asking for some help,Last month i sent a parcel UK- Portugal using UPS, and i don’t know why... UPS emailed me telling me that my own parcel was handed over to Ebay to finish this shipping...UPS doesn’t know why and...

item dont recive

seller emailed different return label

the seller sent me a return label which i used, it arrived with him march 14 and he says he initiated a refund. we havent got the refund and now i see a different tracking number is on my item which is a return label we didnt use. when and how will i...

customer service for learnig impared users

does ebay offer customer service person to person phone calls for people with learning disabilities. Theyve made it very difficult to contact them