eBay

One more scammer! :-(

So we received a message from Ebay today saying that one of my buyers was a scammer. Unfortunately, item was sold yesterday and it has been shipped already.It is a $60 item!!We have tried package interception with USPS and for some reason is not lett...

Combined shipping, tracking and managed payments

I have had people buy two or three things with separate payments before and have never had a problem adding the tracking number from a combined shipment to the purchases until now with managed payments.Adding tracking will not work. Anybody have a fi...

Damaged USPS package arrived with no product inside

I sent an item from Nevada to Connecticut first-class with tracking number. USPS tracking shows item arrived in Mass. then on to Conn, where it states, for the first time, VISIBLE DAMAGE, EAST HADDAM, CT 06423. Buyer notified me today, item was not i...

your thoughts on unfair actions by ebay

Hi all,It does not happen very often but these few times ruin the whole experience.The latest situation: I am a perfume collector so I know when the perfume is good or not. I put one very good one for sale. It was bought by a person in the US and I a...

Shipping + tax/customs money not refunded, item was never shipped

Hey! I live in Germany. I ordered a laptop yesterday from PA, US. The item was never shipped. I've requested the order cancellation. Got a refund today. Total purchase amount: 1153.77 USDAmount refunded: 888.65 USDShipping + tax/customs: 1153.77 - 88...

Poor USPS mail handling

To eBay upper management: Why are sellers being beat to death, funds being held, because packages with tracking have not been delivered yet?????eBay and all mail / package carriers have been posting notices that the pandemic, heavy mail volumes, holi...

Parcel tracking

Hello, a few weeks a go i ordered a fan for my Playstation on Ebay. The track and trace worked fine until the fifth of january this year. The last update was arrived on distination hub. Can somebody please tell me if it’s in my country already. And p...

Global Shipping program

I have been unable to combine items to ship in Global Shipping Program. And I cannot find how to do this. Can someone help me with this?.Thanks ahead for any helpBob

Shipping to Military FPO AP

This is the first time I'm shipping to a military address. I'm the seller. It's 1 item (athletic shorts, to be exact). I went to pay for the shipping label and it accepted and printed fine. However, no customs form at all. What gives? I'm supposed to...

Is this shunyou post or sunyou post?

Bulk shipping after buyer paid

With the new payment system is there a way to refund part of the buyers payment to account for the decrease in shipping cost? I would hate to get a bad review because the buyer didn't read that i offered combined shipping with a small handling fee.

item damaged in the shipping process I want to file a claim with the USPS

My customer sent me a picture of the item they purchased from me and it was obviously severely damaged in the shipping process. How do I start the process to file a claim with the USPS. does the customer initiate it or do I initiate it?