Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Global shipping item damaged in transit...case decided against seller Help!

I shipped an model train engine to Australia through GSP. The buyer contacted me 3 weeks after delivery and claimed it was broken in a way that makes no sense. I talked to multiple ebay service reps who confirmed I have no liability under the GSP and...

Tracking number says item still out for delivery, yet eBay allows seller to file "not received"..

Item is still out for deliver because of a problem with the buyer's address... Buyer files "buyer hasn't received their item yet" even though this information is in eBay's knowledge base as it has a tracking number... I have to contact the seller to ...

Global Shipping is the worst thing ever

Hi, An item being delivered to Toronto Canada from Astoria, New York is sent in the reverse direction to Elanger, Kentucky, now it's in Vancouver, BC on the other side of the continent, only needing to go all the way back to the East coast to Toronto...

Resolved! Free Shipping Returns: How it Works/Deducting Ship-Out Costs?

For easy calculation & appealing prices, I calculate shipping into total price & offer "free" shipping. Recently I had this scenario: $12 item (free ship), $3 outgoing shipping cost; NO RETURNS accepted, customer wanted a return. I accepted courtesy ...

ESTAFA

En esta Pagina al Parecer protegen a los ESTAFADORES ya que no existe ni un numero ni correo para denunciar a estas personas, he sido estafado, primera vez que compraba por este medio y ven la sorpresa que me he llevado. mccollections este vendedor m...

Please help! Sent two unique orders with duplicate shipping labels.

Therefore, one customer will get something they did not order. I checked up on mail intercept and do not know if that is helpful in this case. The boxes are very different from one another. I could identify which one goes where. Relatively new as a s...

Need some advive and info

I have a item shipped to me from Scotland. It was processed thru ISC in Chicago ,Ill last Sunday 3/21/21. Since then (now 8 days later) no movement and or no updates in USPS tracking. Is this normal, how long should I wait until I get concerned. Is t...

Courier Delivery to Russia

I was going to send an invoice to a buyer in Hong Kong,. and I noticed one of the options was "Expedited International Courier Delivery to Russia". Yes, I know I can not use that option for item going to Fragrant Harbor, but how does it work for item...

shipping lables

How do I change lables to print 4x6 for new thermal printer

Resolved! Always shipping delays when shipping to Washington DC

Am I the only one having this issue? Also, I know there are still delays from USPS trying to catch up still, but there are definitely more issues with DC. I wonder if there is an extra step involved, since it's the US capitol. Maybe extra checks they...

I am having a terrible problem. PayPal has limited my account and they want in. addition to 10 other

Paypal has limited my account and in addition to the 10 items they want specific info on, they also want allmy vendor receipts for the past six months and they must correspond to the items that came through PayPal;I cannot do that as I have thousands...

Russian scammer wants return

I’m going to try to include as much details as possible right now as I’m at work typing this. i listed a couple listings for Milwakee batteries, they are 2 pack-model 48-11-1835s in case you want to see what I was selling. I got a guy that purchased ...

Shipping changed from first class to parcel select

Im sure i had my new sale set to first class and looked at the price my buyer paid and opened a sell similar item and it was changed to parcel select when i remember setting it to first class . I did set one wrong earlier but remember fixing it . Str...

Resolved! Return reason changed after creating it

So initially, I tried to create a return for an order that was obviously a counterfeit product which was listed as genuine. The eBay app on my iPhone 12 Pro sucks, as I am absolutely unable to scroll down and click “doesn’t seem authentic” and was fo...

eBay fees

Hey guys! I am sure this has already been discussed, but I have not been able to find a thread on it). I am so upset with eBay and their continued plight to relieve sellers of their hard earned money. Every time I turn around, they have increased the...