Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Tracking Ace

I am in dispute with a seller about a delivery that has never been received via Tracking Ace. When they say they attempted to delivery and delivered I was home. All I get from the seller is check with other family members, safe place and neighbours a...

Setting International Shipping per item

Is it possible to set international shipping per item? For example, if I have one item that I only want to sell to US and France, one item that I want to sell to US and Italy, and one item that I only want to sell to US and Denmark - is it possible t...

Resolved! USPS Insurance

USPS Priority Mail comes with $50.00 Insurance. As a Top Rated Seller eBay states for Priority Mail you have $100 Insurance. If a USPS Package from a Top Rated Seller with value of $100 is lost what is the procedure to claim the amount of the extra I...

Missing item

I bought a used phone, and to my surprise it was shipped in a letter, not like in a package and well protected like usually.Anyway, it's more than a month now and still have not arrived, so i have doubts that it was not sent at all, but the buyer sen...

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Resolved! Fraud Claim

So I bought this baseball card on here from this guy that claims to mail the item out "standard shipping". Only it's really economy shipping. I thought it'd be first-class mail. I'm getting a little sick & tired of paying for first-class when it's re...

Bad service from eBay and paypal

Community,I received a letter from ebay about restriction on global shipping. My sold item was never returned to me but I was supposed to keep the original sale money. This letter said that ebay would refund the buyer and I would keep my money from t...

Why I can't pick up Media Shipping for the DVD movie I want to sell?

Buyer returned a similar device but it had a different IMEI number yet eBay sided with the buyer

I recently sold a device and when the buyer received they claimed it did not work because they could not get it working on their carrier's network. After having them try a couple things, I accepted the return so I could check it out. The item the buy...

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Departure from transit of exchange FRANKFURT/M

what does that mean Departure from transit of exchangeFRANKFURT/M my tracking number shows that from 10 Dec 202013:57

received a bootleg, seller has not responded

So, I bought an anime set and the listing described it as being the Funimation set (ie, the legit set was listed in the description). It arrives, and I can tell it's a bootleg in 3 ways-1) The discs themselves, they are deep blue on the back and not ...

"Something went wrong and we were not able to generate the label."

Buyer with brand new account created yesterday that purchased yesterday. I tried to print the label yesterday and today with no luck. It is throwing out this error. "Something went wrong and we were not able to generate the label." I just printed a l...

Having trouble refunding people

When I try to refund someone now its showing a huge red box with an error that ebay can't find this order. Then I call ebay and it magically works while I am on the phone. Now a cd doesn't work and I want to give a refund again but cannot. Do we now ...

I've said it before, and I'll say it again...

Sellers need to ship on time. If you have one day shipping, send it out the next business day. I don't care if you are in MP and want to have money in your account before shipping (as if your money was every free and clear under PayPal). I don't care...

Are there warehouses that provide storage and shipping services?

I am from outside America and sell on eBayLook for warehouses or a company that provides storage and shipping services within AmericaIn order to ship the packages to her from my country and resell them in America, so I can do my business quicklythank...

Repeat e-mails showing current delivery of an item I received back in December

Anybody have any idea how I can stop e-mails that are coming telling me an item was just delivered when in fact it was delivered in December? I have now received 3 e-mails within the past week like this. I cannot respond to the e-mail because that is...