eBay

Parcel tracking

Hello, a few weeks a go i ordered a fan for my Playstation on Ebay. The track and trace worked fine until the fifth of january this year. The last update was arrived on distination hub. Can somebody please tell me if it’s in my country already. And p...

Global Shipping program

I have been unable to combine items to ship in Global Shipping Program. And I cannot find how to do this. Can someone help me with this?.Thanks ahead for any helpBob

Shipping to Military FPO AP

This is the first time I'm shipping to a military address. I'm the seller. It's 1 item (athletic shorts, to be exact). I went to pay for the shipping label and it accepted and printed fine. However, no customs form at all. What gives? I'm supposed to...

Is this shunyou post or sunyou post?

Bulk shipping after buyer paid

With the new payment system is there a way to refund part of the buyers payment to account for the decrease in shipping cost? I would hate to get a bad review because the buyer didn't read that i offered combined shipping with a small handling fee.

item damaged in the shipping process I want to file a claim with the USPS

My customer sent me a picture of the item they purchased from me and it was obviously severely damaged in the shipping process. How do I start the process to file a claim with the USPS. does the customer initiate it or do I initiate it?

shipping options

What happened to USPS Parcel Select when printing labels? Customers pay for this delivery service but when I go to print the label that service is gone so I have to use Priority Mail and I have to cover the difference. How do I fix this??

eBay sides with Buyer dispute over shipped item arriving late

I shipped a book via Media Mail and posted the USPS tracking number. The buyer, despite the well publicized delivery delays due to the holiday shipping rush compounded by the COVID-19 pandemic, filed a claim for not receiving his item on time. eBay r...

Lost in postal space??

What do I do?I bought an item on the 15 th of December and it was shipped out on the 17th (Ohio to Colo) Priority, Tracking shows it is still in ohio and only moved once to a different mail center. Here it is the 10th of Jan and still showing in ohio...

How to ask for another refund after closing the refund on accident.

How do I ask for another refund after I accidentally closed the refund, I didn't get the money or anything I was asking for a refund on a item I didn't want and I hit close refund, and I can't ask for the refund again.

Impossible to appeal a refund decision even though I sent proof and tracking.

Someone filed a for a refund on a poster I sent on November 30th.I purchased posted via ebay, printed out the label and brought it to the post office.It shows that it was received by the post office on the same day. The buyer submitted a request on D...

I have not received an item or had a refund

I bought an item Late in October which did not arrive. I messaged the seller who was apologetic and said a refund would be organised. I did not receive a refund and the seller asked me to be patient as apparently they were having difficulty with the ...

shipping to chile

I don't normally do international shipping..but I have a customer pleading with me..($35.00 sale)Am I charged fees on the full amount of shipping charges and tariffs and anything else ebay adds?Anyone know if it is safe to ship to chile?Thanks