Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Free Shipping & Packaging Supplies OPEN SEASON

The new quarter has started and new codes have been loaded. I ordered 2 sizes of bubble envelopes. I will use them for packing into boxes. Item goes into the bubble mailer then into a box.

Package not received by re-shipper

I sent a package going to Chile. Buyer arranged their re-shipper in Miami Florida. Package arrived at Miami Post Office. Package was out for delivery on March 26, 2021, 9:07 am. Next tracking note says Your item arrived post office at 10:18 am on Mar...

Seller will not message me correct address back.

A month ago I tried to return an item. The label was correct but the item was sent back to me. I received the refund and I tried to message the seller twice with no reply to fix the address and return the item. The item is just in my house now and I'...

Having hard time with my refund

Since last year we ordered a new galaxy note never received it or not even a tracking number it's been since Dec 4 of last year I have been trying to get my refund back my smart self paid for it on social security bank card they can't reload it so kn...

Seller wanted me to pay extra for shipping due to covid

So I recently bough an item on ebay and the seller is located in Taiwan. After I paid $39.99+11.99 USD for shipping , seller came back to me and told me they can't ship it using the cheapest shipping method and requested me to pay extra ($12 USD) for...

Tracking / Item delivered

i brought a phone worth around 200 GBP and i purchased it on the 29th of march at 1am , i logged on to my computer today to see the tracking information and to see it said it has been delivered , it said it was delivered on the 24th of febuary and it...

New shipping invoices are severely flawed.

What doesn’t ebay understand about basic shipping and customer service? There was a reason two address were always provided on invoices for over 10 years +. One shipping address is to be taped on outside of package to match up the shipping label with...

Resolved! Seller sent refund before receiving back item

So I received my item in a state not as photographed, it was a guitar pedal in a wooden collectors box. Box/items inside came in broken as it was packaged with 3 pieces of bubble wrap haha. So I ask for my refund which was instantly given back on acc...

Shipping fees increased horribly after placing bid.

Only after placing my bid I could see that the shipping fees had gone up to a total fantasy sum. Luckily enough I was able to retract my bid. Has anyone else experienced this? The seller claimed that he didn't know anything about this. Ebay's custome...

Options that the seller has for shipping the money for the return

Hello, I bought this heavy item on a pallete (expensive shipping) on eBay and the deal was made inside the European Union. I found out some days later that this heavy item is faulty and I opened a case as "item not as described". Seller denies it was...

I honestly dont know what to do from here

I bought something (doesn't really matter what) from this seller and later (after the item was shipped but before I actually got it) I decided to refund it. so eBay tells me I need to send the item back to the seller (a thing which costs money) and o...

Shipping label clocking when printing

I use mozilla when printing shipping labels, I have a DYMO label printer. Something has changed, when I click to print the label, I get a page that says preparing preview, all it does is sit there with a spinning clock... I get the same thing when tr...

Connecting own Fedex acct to E bay

Hey all, Does anyone know how to connect own fedex account to E Bay? TIAMomma Frodo

New Shipping Labels--Are There Directions???

Haven't had a sale in a while and was surprised at the "new and unimproved" shipping label page today. Could not find the option for shipping date, label format or receipt. I couldn't even orient the label on my page. Are there user settings? Where? ...

Sent a package to a buyer in error. 1 is correct the other if for another buyer

I erroneously shipped another buyer's package to a buyer from the previous day. Buyer 1 - packaged shipped and received - successfully.Buyer2 - their package was also sent to Buyer1 days later. Both by UPS. I called UPS and they are unable to assist ...