Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Why does ebay want my social security?

A message from ebay under MESSAGES in my EBAY HOME ACCOUNT. Asking me to update my Account. Asking me for my social security number. OMG. I don't give that to anyone except Goverment.This was in reference to raising final value fee by 2.9% plus .30 c...

REFUND...need a HUMAN

Please tell me how to contact eBay.It looks impossible from my side.No doors or service open. It seems medieval.Even the call us is disabled.Please I need my money back.There has to be a simple way as in other stores.Please advise.Cordially,Jean Perr...

Shipping

Hi, I see I was charged on my account for shipping of $5.03. I did not purchase a shipping cost for this item yet and it charged me for it out of no where. It was for Nintendo Wii controller & nun Chuck. I’m going to create the label today, but it al...

eBay step in

Have tried repeatedly to navigate the site and get to the place where I can request eBay to step in. Have waited for an agent in the contact us menu for an hour with no response. Directions tell me to go to my purchases click on the item scroll down ...

Zebra LP2844 printer endlessly printing

When printing directly from the ebay shipping label page, the Zebra LP2844 printer prints the 4x6 label, but then it keeps unloading blank labels endlessly. I have to turn it off. The only solution is to take a screenshot of the label and print with ...

Combined shipping glitch involving Quantity 2

I use the combined shipping Flat rate rule in my settings for selling comics. Sometimes I end up with multiple copies of the same comic and list them as a single listing with the option to purchase multiples. Yesterday someone purchased two of the sa...

Resolved! Customer holds item at his post office and now the item is lost?

So tracking for my package shows that it is held at the customer’s post office at his request. The customer contacts me and says he never requested that. I tell him that he needs to go pick up the package. He now tells me that they cannot find his pa...

"Something Went Wrong" When Printing Label

If you use USPS, the problem lies in the new constraints. Not only did they raise their rates, they also limited the weight and dimensions for "First Class Mail." Before, you'd be able to ship this method for anything under a pound. Now, it's got to ...

weird scanning issues with usps

I paid in full for a package on February 10th and the seller said they brought it to the post office at least by the 14th (time I got his message questioning the shipping but could have been earlier ) Ebay now claims it is supposed to be delivered to...

refunding customer

Hello, I was just wandering if anyone can tell me what kind of support that us, as sellers have? I sold a Vera Bradley backpack, brand new, when it got to the customer, the customer instantly put in a refund request saying there were holes on the bot...

Would scamers win the case again?

I bought new Iphone SE 2020 from the seller Carbonphone in Germany for 430 EUR but it was fake or not in original box. I didn't even open it because I knew it is a scam.The box had two Apple serial numbers on the label activeted four months before my...

I paid Return Postage as a Buyer

Hi!I paid return postage as a buyer for the item which came in very small size. Before I asked the seller to cancel this order as it was purchased by mistake, but the seller didn't respond to me till I saw item was marked as been despatched. I opened...

Bad Seller Supplies PNG Photoshopped Return Shipping Label

I purchased a laptop that turned out to be a lemon (INAD) Seller accepted return if I paid shipping, or accept a partial refund. I furthered the case asking for shipping to be included because INAD. Seller declined to provide sufficient shipping (fir...

Buyer Paid Nearly Double Shipping Cost?

Hello,new to selling on eBay.i recently sold an item and I had the shipping set to calculated as USPS Priority Mail which showed as buyers pays $21.65. The item sold and when I received payment I saw they ended up paying $57.20 in shipping. I am plan...

Ebay refunded buyer 4 "non received item" claim. USPS Tracking shows item delivered the next 2 days

Buyer was refunded by eBay for their "non received item" claim and the case was closed. USPS tracking shows the item was delivered to the buyer within the next two days.I asked buyer to "pay back" eBay and notify eBay they DID RECEIVE item. Buyer wil...