Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

I mailed packages April 2020 that were returned "Undeliverable-Mail Service Suspended"; Need refund

The short story is I mailed packages last April 2020 to Israel. They were returned in May 2020 due to the reason "Undeliverable---Mail Service Suspended". Each package had a sticker on it with a URL to file a claim for postage reimbursement through U...

Claim received today for package mailed 11/24/20

Naturally for a more expensive item--$160 on hold in my paypal account. Unfortunately the package was never scanned at all, so I guess I am out of luck. I guess my question is whether a package with zero scans is ever actually delivered. Ordered by a...

dropped off package at post office and was never scanned

i dropped off a ebay return at the local post office in the drop box . it had a return label i printed though ebay but the guy never scanned it . its been about a week and no scans so i dont get refunded now cause i guess he stole it or someone else ...

Shipping Charges Are Being Deducted From PayPal Balance AND Checking Account

Since the change from PayPal to "Managed Payments", my shipping charges are coming out of my PayPal balance and also my checking account.Anyone else having this problem? How to fix?Thanks

Resolved! Shipping cost and delivery time

Hello,I do realize that the dollar is higher in the United Kingdom then it is in the United States. However, can someone tell me why the shipping cost and the delivery time from the United Kingdom to the United States cost more and takes longer to re...

Surprise UPS Ground Shipping Fee

So, I woke up in the middle of the night and decided to check my emails, to my surprise I have an email showing that ebay will be debiting my account to cover fees. I was actually a large payout not a large debit so that quickly woke me up. I shipped...

Shipping company.

I am interested in a large antique cabinet that the seller has listed as local pickup. I wanted to see if I could find a shipping company that would pick it up but don’t want to ask the seller untilI know some prices. I am looking for recommendations...

Resolved! Refund on shipping along with purchase price?

Hello. Am I responsible for refunding shipping as well as the purchase price if an item is received broken? The buyer sent a request to package securely as they had received broken items in the past. Thought it was secure but still arrived partially ...

Received invoice from international buyer for $800... I'm so confused!

I received notification that an item sold; followed by a request for an invoice. I opened the request and saw the item is to be shipped to South Korea. I was surprised because I clicked US shipping (apparently I'm supposed to do more than click the f...

Buyer filed a case 66 days after closing, PayPal amount now pending

Hi, I sold an item and the buyer paid on 1/19. The checkout showed the buyer's address with a "pty #" after the street address. I contacted the buyer and asked if anything was missing. She replied with the address and pty #. What I did not notice is ...

Is This Going To Be A problem?

A month or so back, I purchased a set of DVDS from a seller in Texas. As the promised delivery date drew closer, I became concerned because I had not received a shipment notification. I contacted the seller and asked when the item would ship, and he/...

possible scammer using managed payments? buyer rushing shipping of item

today I sold a laptop. After the buyer payed they immediately sent a message requesting I ship it today with fedex and that I pay for expedited shipping, despite it saying on the item page that I need 2 days for handling and it would be sent via usps...

How long do refunds from eBay normally take?

I made a purchase and received a defective item. I opened a return and selected the wrong return reason by mistake. I contacted eBay and the customer service said to return the item anyway and eBay would refund for all shipping costs. So I purchased ...

"Shipping Not Specified" Bug Back Again...If It Ever Went Away?

I see threads on this subject going back nearly a decade and it bit me as a seller for the first time recently. I've been seeing this popping up in other sellers' listings with some frequency lately whereas I don't recall seeing it before in recent m...

Paypal charges

Hey all I need help with an issue with PayPal, eBay is using my PayPal for all my shipping charges instead of taking it out of available funds from the purchases. How do I change the setting?Please Help...Thank You Tom.