eBay

Shipping fees and overcharges

I'm wondering if anyone else feels that shipping charges are getting out of hand lately. In recent purchases I've made, the shipping charge often exceeds the actual costs. While some labels do not reveal the costs, I feel it should be required since ...

High postal prices coming

Post office general announced higher postal fees coming. He happens to be a left over from the last administration, that cannot be fired. I’m worried about shoppers being put off by higher shipping. I offer discounts already. This news has me worried...

"eBay International Standard Delivery" what is normal delivery timing?

I shipped a package to an international buyer using eBay International Standard Delivery service on March 2nd. It is now March 22nd and the last update shows it: Mar 16, 20214:49amARRIVED AT TERMINAL LOCATIONDoes the tracking continue to update once ...

Refund policy

Has anyone ever had an issue with their order getting misdelivered but marked as delivered, even though it went to the wrong address? Ebay says since it's marked as delivered, my missing package case is closed with no package from the seller and no r...

Damaged International Shipped Item - GSP

I took pictures before shipping of the bubble wrap and multiple Fragile Handle with Care stickers I put on the corrugated box. I was shipping Glassware to the other side of the planet. It arrived damaged, 2 out of 6 heavy glassware damaged. Shipped U...

Need help , Odd situation but I think Im pretty much screwed !

Hello , its my first time posting here , I am pretty much certain that im screwed , but here is the current situation I am in , Late December I sold a commercial open box juicer for over $2k , I like to think im very good at packaging as I usually do...

So Now Where is eBay hiding the returns ....

So now where has eBay hidden the "Returns" section? I don't even see an option to click on it under Summary. Are we supposed to guess if we might have a return? What a despicable mess they have made.

Has this happened to you!

Hi,This coin seller in Canada uses a US/Niagara Falls address to send packages so they arrive in three to five days. But for returns, he uses an Ontario address, so the package has to go through customs causing three to four week delay in delivery. W...

Appealing an apeal?

Buyer started a return request for "not as described or defective" BEFORE item was delivered, however I went ahead and accepted the request. A couple weeks later i recieved an EMPTY return package. Luckily I still had the original tracking number and...

Two transactions that are completely false

1) Sold a lot of 45 records with a case, Vintage. Shipped on time and had a tracking number. Before the item even got to buyer, he gave me a negative. As we know COVID had an impact on shipping and times and etc. So i reached out and said HEY, its no...

How can I send the shipping label to buyer in case of return?

USPS SHIPPING PROBLEMS

Is anyone having problems lately with items shipped by USPS arriving broken? I am a good packer but I've had to issue 2 refunds because of fragile items arriving at destination in pieces. Is USPS drop kicking my packages? Maybe I've lost my packing s...