Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Unable to send message to sellers.

I am based in Ireland but usually buy from Ebay.co.uk. Due to Brexit and the extra costs involved now, I have been looking on Ebay,de (I have bought from this site many times before). However, if I have a query, usually postage costs to Ireland, I am...

ebay polices and their representor

Ebay have very rude representor also ebay charge unfairly when customer return item with wrong claim.. I wish we have some please where we can complain about ebay

Returns from buyers who are NARU!!!

I lately have had 2 very strange return request and was hoping the community could give me some clarity. Return request #1 is a for a motherboard priced at $30. Buyer purchases the item. The day after I ship it ebay sends me a message saying the buye...

Seller Changed mind - What Are my Obligations?

I sold a fairly high priced item: eBay item number: 333854420700. Pictures show everything that was included. Seller did not ask any questions prior to purchase. Item was shipped next day & received next day. After delivery, Seller inquired upon some...

How do I deal with a business supplier who provided a faulty item four months ago?

I purchased a small electrical HDMI adaptor from a business seller advertising 'UK Stock' in September 2020. It arrived fairly quickly, but when I came to use it it did not work well, resulting in a poor image on my screen. I quickly asked for a repl...

ebay invoice for shipping

1. Does ebay charge you at the moment a printing label is scanned in (package is handed to a UPS person to scan in)? 2. If not, are you invoiced later? 3. I got a separate invoice and none of the charges match any of what I was quoted when I used eba...

When To Print a USPS Scan Form

Looking for some advice on the bulk shipping tool as it relates to generating a scan sheet/form. During the week I typically print labels in the evening for sales that occurred that day, and I print labels again early the next morning for any sales t...

Refund

I'm refunding a item, they paid through PayPal. When I go to send the refund it wont go through, I've tried 6 times. Cant get a hold of anyone at Ebay. Dont know what to do.

Buyer tried to scam and after winning the case is still threatening that he will get a refund

Hello everyone.I sold a cod account 1 month ago.After the buyer bought it,he logged in said everything is fine and left a positive feedback.The next day he said there is an issue which it doesn’t let me play and opened a return case.I agreed to a ret...

Resolved! Item in transit over 30 days UK-Poland

Hello,I bought three used laptops (26 december) for repair. I had paid for Items, Shipping and Import charges. Last update 5 January (pitney bowes) Global Shipping Programme " Leaving International Shipping from lichfield UK" and over 32 days there i...

Refound and money gone

Where is the money.I pay with paypal some Car Radio. The seller want to refound the money for Radio damage. He refound but my money gone. NOT ON PAYPAL AND NOT IN MY CREDIT CARD.Who got my money?

I voided a label on 1/20 and still have not heard anything

I know the USPS is having difficulty with delivery times, etc, but I would have thought I'd hear something by now? Should I contact eBay or give it a few days yet? The status in my eBay is still "void requested". Thanks.....

Resolved! import duties video camera from Japan to US

Hi, I purchased a few things from Japan all from different sellers. My first item was a Hasselblad which was shipped via DHL and I was charged a duty of %5.8 The transaction was $1300 Then a Pentax camera shipped via FEDEX $200 no Duty charged I thou...

30 day return buyer pays return shipping

If I list something and accept 30 day returns with the option chosen that the buyer pays return shipping, do the buyers have to pay return shipping, or will ebay still make me pay for the return shipping? The items I want top list are used, and I wou...