Shipping

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Potential Return Fraud?

So I recently sold an Apple watch valued at about $300, brand new. A buyer did "buy it now" and quickly paid for it. Thought it was weird that they'd pay that full amount when competitor sites would have been cheaper, but whatever. Packaged and sent ...

Resolved! The nightmare buyer and the courtesy refund???

Hi all and thank you in advance...I sold an item for about $70...great condition, never watched dvds listed as like new. Buyer gets them and sends long rambling msg that they have dirt on the case bottom (?) which is weird because, well they didn't. ...

How to reprint a label

There used to be a link to labels in my eBay. I messed up a label and it needs to be reprinted. It is paid for. Anyone know how to do that? Really dislike how they changed everything that wasn't broken.

Paquete nunca llego

compre una fuente de alimentación que salió defectuosa, el vendedor me envió un remplazo pero nunca llego!! aunque en la pagina aparece como entregada. le escribí nuevamente al vendedor pero aun no contesta, cuanto tiempo debo esperar para pedir reem...

Faulty USPS Scans Causing Customers to Cancel orders and Receive Refunds STOP!!

So we can't be the only ones to send out packages and have a bad scan showing USPS receiving the package but not appearing to leave the post office then suddenly the package arrives with out any subsequent scan or detail at least stating the package ...

Square trade protection plan for iPhone

It was shipped Dec 6 2020 and I still haven’t received it, I contacted the seller but got no reply. I want a refund I never received it it will be April 2021 soon. Someone please tell me how to request for a refund through eBay !!

Resolved! Scanned as Delivered, But No Delivery. What to do?

Hello,Have a question here:I bought an item earlier in the week and it was shipped on March 17th, from Mesa, AZ. I live in Brooklyn, NY. Tracking says it was delivered today, March 19th, at 1:52 pm, in or at Mailbox. Just checked, and nothing is ther...

Shipped wrong item to buyer

I shipped the wrong item to a Buyer. He opened a Return Request and started that process. I did not wait for the item to return but rather I sent out the correct item via eBay shipping. I did receive the original item but my question is how to close ...

Resolved! return shipping

After purchase was made and before item shipped, buyer contacted me about returns. My policy, clearly stated in item description, is that I accept returns but buyer pays shipping. Buyer asked if I paid for return shipping. I contacted him and told hi...

BUYER CLAIMED THE PACKAGE WAS EMPTY

I sent a Samsung galaxy s21 to a buyer via USPS priority mail and it was confirmed delivered by USPS. The buyer then claimed that the package was empty and said he filed a police report. I asked him for the police report and for more details on what ...

Resolved! ebay instead of paypal

are the labels still going going to be the same and paid by paypal or once April Ebay takes those fees too and produces the labels?

FRAUD ALERT

There is currently someone selling items who are giving out fake tracking numbers!! The tracking claims you have received your package from UPS but after talking to UPS it is fake!! EBay closed my case saying it was delivered and I now have no idea w...

Returns

How can I change my preferences to allow returns

How to change international shipping options

I'm trying to remove international shipping (not Global Shipping) from some listings. When I look up the 'how' it keeps sending me to Site Preferences and saying that there will be prompts there. If there are, I'm not seeing them! When I go into the ...

USPS is ripping you off, check your accounts.

This is a growing problem that needs attention from ebay management, These cost adjustments are being done incorrectly and at sellers expense. We got one for the following reason as shown in the lines at the bottom.Priority was indeed the label used ...