Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Ebay's international shipping program disaster

I want to warn everyone NOT to use Ebay's international shipping program. Had to ship a package to Mexico and found this program (new to me) on the shipping page. Was about $6 cheaper and reading through the info seemed to be safer, since it' shipped...

Managed Payments

I am interested in Managed Payments only if the money transfer is instantaneously and into a Savings account. I will not wait days for my money ~ no funds => no ship!I will not incur another checking account and it's fees. It must be a Savings accoun...

GSP: Exception: Undeliverable - SYSTEM_RESTRICTION

1-On December 15, I bought an Item on Ebay. 2-On December 16, the seller sent it via GSP. (From USA to Chile) 3-Then the shipment was stuck "In Transit" until January 28. 4-On February 2 I received an email informing me that the item arrived at the G...

Resolved! Package delivered but not received by the buyer ...

I have been buying on ebay for over 10 years, but this is the first time I got into such a situation. I made an order, seller shipped and provided tracking number. Shipment via UPS. Based on the status, the package has been delivered. And someone sig...

Resolved! Priority Mail Regional Box A, MORE Expensive For Some Customers?? Any Fix??

I decided examine Ebay shipping charges for buyers in different zip codes for Priority Mail Regional Box A. I made up a dummy ad and scheduled it to go live days from now so I could plug in different zip codes in the ad's "shipping and payments" tab....

Why do I have to pay for return?

Shipping to Jordan

Hi, I won an auction for an airpods and the item location is "Saint-Petersburg, Russian Federation" and he is offering international standard shipping for 15 USD so my question is which one is faster 1: ship it to US then get it through DHL from ther...

returns

Hi...I sold a taxidermied fish the buyer wants to return and I dont accept returns and its posted.I posted many pictures and it was in perfect condition. he says item was damaged in the shipping.its not in my hands how the post office or receiver{ bu...

Seller sends pwd locked ipod listed as "like new", will not honor refund

I bought this ipod: https://www.ebay.com/itm/Apple-iPod-touch-6th-Generation-Space-Gray-16-GB-Perfect-Condition/174585043363?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2648 Instead of resetting it, the seller sent it to me pass code locked...

Purchased item from Brazil - approaching 1.5 months estimated delivery, and tracking hasnt updated

Hello I bought an item from Brazil in December. To my surprise, it's estimated to be delivered February 9th coming up. I have yet to reach out to the seller actually, but since I read online that Correios can be slow, I figured I'd just wait near the...

Resolved! eBay needs to fix returns that are listed as defective.....

Twice in the last week, I have had two items that were clearly listed as defective/not working/untested. I offer thirty-day returns even for those items, but they are buyer pays for the return. Well, eBay BOTS don't recognize that if something is lis...

Full page label?

Hello, when I have one label it will inevitably print on the entire page. I can't get it to just print on half the page. If I have two different orders printing two labels, it will have one label on one half one label on the other half. so why can't ...

Shipping cost with my TRS discount used to come in slightly below economy not any more+

Is this simply due to the USPS rate increase in January or is there something I am missing? In other words, for the last couple years I have (in some cases) been listing items in the 1-4 pound range as economy and I almost always was able to upgrade ...

Resolved! tracking

what does no access mean in tracking?

How do I cancel this label? No option to cancel in label management

Sold an international item and when I corrected the shipping details eBay defaulted me to their international shipping option instead of the PMI the guy paid for. When I go to the label management page it shows the label but there is no option to can...