eBay

Fraudulent seller account cancelled by Ebay after opening refund case

Apparently a fraudulent seller falsely shipped non-existent items to fake addresses to scam buyers. I opened a refund request after noticing something representing the item I paid for was purposely shipped to a fake address. The next day Ebay cancell...

I did refund by mistake to buyer

I sol item and I did refund by mistake how I get the money back to me I try to call eBay they didn’t answer I don’t know how to do for get my money back you can send massages to me for mor information

Returned Items Due to Incomplete Address on One

Here's a strange one. I had a buyer buy a postcard and 1 minute later buy another of the same postcard which I mailed in a combined shipment. When the USPS returned this letter with a notice "Return to Sender / Vacant / Unable to Forward" I discovere...

USPS accidentally scanning all my packages as delivered in wrong state

I have had 8 messages this week from customers saying their item says delivered when it wasn't. The postal carrier in 2 towns over keeps "accidentally " marking them as delivered at okc mailbox. No address shown. I each time have to assure the custom...

paypal keeps their fee of a sale even after the item was returned and the buyer was refunded **bleep**

I sold an expensive camera stating sale was final. Buyer decided there was a superficial scratch on the lens of one of several lenses. She wanted a partial refund ($800) AND she wanted to keep the lens because of course, as I knew, it still worked fi...

eBay international standard delivery delivered wrong item to buyer

Had a buyer in the Czech Republic buy a hockey card from me in February. He paid for and I shipped via eBay International Standard Delivery. Tracking shows it was finally delivered April 1st. Got a message this morning from the buyer asking why I sen...

Shipping charges excessive

I have 9 transactions on my eBay account and have been charged about 17 times for shipping. Is this a reoccurring event tht will continue to occur? Also if this has happened to You, has eBay taken care of it and got the extra charges off of your eBay...

postage label refund

Hi, I voided a label approx 8 weeks ago and havent received a refund. I've done this twice in the past and the refund came within days on both occasions. It was a Royal mail label, bought through Ebay and I don't know how to query it.But I may have p...

Return shipping labels

How can you get return shipping labels. I received email that buyer had agreed to return my item next email from eBay with a link to download labels for print but when I clicked it always says technical problems. I have missed the return date. How do...

i,am having a hard time getting answers for a refund that was supposely sent to a ex account

eBay Now Forcing Free Returns?

It certainly seems to me that Ebay is forcing free returns in the following situations. Maybe I am wrong. Help me understand who is paying for what in the following cases... I should probably preface with my policies. I put 30 Day buyer paid returns ...

Change shipping status from shipping to not

Hi. Does anyone know if there is a way you can change the shipping status? I was in contact with a buyer as I was on vacation and wanted to make sure that it was OK to wait a couple days to ship wish it was but one of my kiddos hit shipped and I need...