Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

combined shipping -buyer asking for combined shipping- how does seller not get "underpaid"?

buyer asking for combined shipping on 3 items that I already had such low shipping- esp on 2 china items' what is fair to both?

Resolved! Someone posted my personal info!!!!

How do I reach eBay to have a listing removed that shows my personal info? Seller is retaliating for a negative feedback!!!! Have already reported it but want it down NOW

The box for charging additional shipping fees to Hawaii, Puerto Rico and Alaska has dissapeared

Hello all. Since a month now, the box that allowed me to charge an additional shipping fee when a customer from Alaska, Puerto Rico or Hawaii buys an item, has dissapeared, so when I sell an item to these areas, eBay only charges the regualr shipping...

eBay no longer hiding shipping options from buyers! YAY!

Back in may/june of 2019, ebay announced they would be hiding "unattractive" shipping options from buyers. Now I don't know if this is intended (I really hope it is) but now all my listings show all shipping options all the time. I think this is a gr...

FREE Shipping not working

Hi,In my seller account settings --> Shipping. Under promotional shipping rules. I have "Minimum purchase price amount for free shipping" set to $35. But customers are complaining to me that they are not getting the free shipping discount at $35. We ...

Resolved! USPS shipping delay (still in transit)

The package I ordered shipped on January 27 and was supposed to arrive on February 1 by the latest. The most recent update on ebay that I got was on Feb 1 which said that my package arrived at the usps facility of the town that I live in. So I though...

Shipping

I bought a 5700xt of a buyer with good feedback and my listing was taken off. Its been less 5 days and I am wondering since the listing was taken off that if I am getting my item or not. Ebay also sent a email saying my order was canceled but that it...

Is the Fedex 2 day price legit. Seems to good to be true. Have you used it and been charged more ?

HI all, I am afraid to use the Fedex 2 day shipping as the price for the item I was going to ship to CA. from GA. was less than the regular Fedex home delivery charge. You don't really know what they charge you until the invoice closes at the end of ...

USPS Scan Form / Manifest Nightmare

Just wanted to warn everyone that the scan form / manifest does not qualify as acceptance to USPS. They just lost 42 packages of ours and the Consumer Affairs folks at USPS will not honor an scan form as actual receipt of your packages. Well that dep...

High import fees ?

So im new to ebay and wanted to buy some PC parts, the imports fees are so high, no less than 130$ !, so I filtered to free international shipping which doesn't show any import fees, my question is will I pay any fees when I receive my item ? If yes,...

Why are Chinese sellers allowed to put 90 day arrival times on orders?

This has happened to me a small handful of times-So I don't receive an item bought from a China seller, est. arrival time is 90 days on my order.I open a not received case after the arrival time but the seller doesn't respond and I don't have the opt...

Complaint

Sold by claudiaritter Order number:24-06876-79574 Order date Apr 7, 2021 Item no 384082325096Item has already been used. I couldn't activate Windows 10. As it is completely worthless I demand a refund. I hope for a favorable solution. I am very angry...

Buyer has requested to return shoes that don't fit

I'm relatively new to ebay as a seller. I sold a pair of used shoes in great condition. Literally worn once or twice. I posted many photos. Buyer emailed me asking to return them. I replied and asked him to please explain the problem. He says they do...

Package returned for "Forward time expired" from USPS ... Okay, now what?!?

I received a package today that was returned to me with a label on it stating "Forward time expired". The label had the Buyer's name but a different address, which I assume was a forwarding address the Buyer set up. I reached out to them via eBay mes...

eBay Refunded me twice

Basically an item which I purchased was held at KY Erlanger via the global shipping program because of it being restricted (don't know why because I've purchased electronics before). Nonetheless I opened a dispute and eBay paid $820 into my account. ...