Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

How do I get somebody on eBay to change my address?

My new address which I think eBay already has

Items not received

Seeking Advice: 3 Items Not Received by Buyers — All Shipped April 1 Hello eBay Community, I’m reaching out for guidance on a difficult situation. I sold three items on March 31, and all were shipped on April 1 with tracking. Unfortunately, none of t...

eBay undercharged buyer for FedEx ground

Anyone found any recourse for eBay undercharging buyer for shipping? Buyer purchased last night with eBay charging them $23.06 for FedEx ground/home delivery, I purchased the buyer selected FedEx ground label this morning and cost is $25.15 i’m wonde...

Resolved! Seller requesting e-mail address for return label but nowhere for me to add it

I received a damaged item. I clicked to return item and chose arrived damaged option. Seller approved return and the Ebay message at the top says seller will be sending me a return label before the 30th. However, in the "here's what happened" section...

Damaged during shipping

I sold an item and shipped it via an eBay label. The item was damaged during transit. Since eBay bought the label technically, do I have to have the customer file a claim through eBay for insurance? What option do they need to select? I tried through...

International - Freight forwarding from Miami

Good Morning CommunityI was wondering if it is safe to ship to a buyer who uses a USA-based freight forwarder out of Miami.1. Once my package is tracked and successfully delivered is my responsibility as a seller completed?2. Should I spend the $ for...

Stamps will increas in price..........again

Postage Stamps Are Jumping Up in Cost Again. Here's the Last Day to Buy Before the Proposed Price Hikehttps://www.yahoo.com/entertainment/articles/postage-stamps-jumping-cost-again-092525279.html With the trade tariffs, even the ones from China will ...

Ebay Standard Envelope shows as late with no scans at all

Hello all. I sent a sticker with ESE. Buyer said he hasn't received it yet. Tracking shows NO scans, but says running behind, original estimate was Wed, Apr 3 - Sat Apr 6. What's my next step? If the buyer files an INR, or even if he just never gets ...

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Where to find tax ID for Brazil shipment?

In the past when I shipped items to Brazil it did not require a tax id, now I'm trying to print a label on Pirate and it says I need one. Does anyone know where to find it?

+Shipping is listed on listing

I offer free shipping on some of my listings but all my listings have the price plus shipping so buyers think they're having to pay shipping too how do you change that

When creating a shipping label...

... there is a line that says: Package Protection: your package is covered up to (insert the amount of the listing price). I asked a question recently about combining orders because of this line. I know that USPS Ground Advantage is covered up to $10...

USPS is driving me nuts!

Items not scanning for a full week after shipping! Hoping they scan "out for delivery" soon. Used to scan in the wee hours of the night after mailing them but my postman tells me they are building up at the sorting center due to cuts in staff. Now in...

Shipping Label Print Error

Hi all I’ve encountered an issue where I am unable to create a shipping label for the buyer. The error: “Something is wrong, please try again later” keeps on popping up. I have tried changing things such as adding unit no. Into the 2nd address line, ...

Usps

USPS is hurting my business. Every week they lose packages and don't update the tracking. Buyers open cases, and I lose them because USPS updates the tracking days after it was received.I just want to let you know that this is disastrous, thanks

Is "cancel label" the new "void label" on ebay?

I was needing to void a label and I haven't done it in a while. The search and help says to choose "void label" (which I remember) but all I see is "cancel label" Was void label changed to "cancel label" ? I wanted to make sure before I try making an...