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Buyer received FedEx package broken items. Ebay claims not recognizing tracking # ???

My buyer received the package that was VERY carefully packaged using Fed Ex. When they tried to use the online claims page using the Fed Ex tracking number provided by Ebay they get the message that the number is not valid. You can track on FedEx sit...

Charged sales tax on a flat rate freight item

I purchased a large item that has to be shipped via flat rate freight on eBay, I paid for the item and then realized there is a difference of $22.80 in cost, the invoice sent from the seller is a total of $468.60 ($170 item + $13.60 sales tax + $285 ...

Ship to address line character limits

Perhaps someone can tell me why a buyer can have a ship to city line with 28 characters when the maximum is 25 on the seller side.I don't wish to edit a buyer's address. This has caused issues for me in the past. 6 eBay messages later asking my buyer...

Order not delivered

I ordered a wardrobe rollaround yesterday was supposed to be delivered today, but did not receive it

Where do you buy those ultra light boxes from?

Hi thereSo I ordered a bunch of 20x20 cardboard boxes and was very happy that it cost me $2 per box only from Uline. But the box weighs like 1.6 pounds. So I just paid for 2lbs of shipping already and I haven't inserted the items I'm selling yet. Any...

Resolved! "This is not my address" - eBay International Shipping Program

Hi guys - I get this message - "This is not my address" from buyers a few times per week. I cordially respond what it is and it is usually resolved without issue. When I am ready to ship out an item, I send pictures along with the packaging and shipp...

Shipping charges

I printed off 2 labels but was charge $82 for each shipment which each package weighed less than 3 pounds at the USPO? How can that be or what did i do wrong?

how to change handling time? option not available in Bulk edit

I'm trying to change my handling time in the bulk edit, i've done it before but now when i try the "handling time'" option isn't there, only "shipping Policies", is this the only way to now?

'Sorry We Mist You...' Signature Upon Delivery notice

For all the years I've been buying on eBay, I've never encountered a 'Signature Required' warning on an item's shipping / info, before or even after a purchase. I've never sold anything on eBay, so please excuse my ignorance if I'm missing something ...

Potential customer in Italy saying global shipping isn't coming up as a postage option

It certainly is on all my for sale items including the one he's interested in. There are no destination restrictions. Is it his specific address which is the problem. I just did a search on it and it's genuine. A media company based in Milan.

UPS shipping from Canada to the USA

Any one in Canada have any success with shipping to the USA using UPS? I have used Canada Post but seeing they are on strike they are not an option. I have used FEDEX international economy which is very fast 2-3 days and a bit more expensive but has ...

DELIVERED LEFT WITH INDIVIDUAL - what it means?

Just purchased an item and got delivered to the address but the problem is it shows in tracking that it is "DELIVERED LEFT WITH INDIVIDUAL" but it's a locker system open 24/7. should I be worried? it's a logistic company that transports items to my c...

Glendale Heights il . Parcel stuck

Old subject im guessing but i have a parcel stuck at Glendale Heights ..... supposed to be coming to me in the UK but got to this Glendale Heights then silence for 11 days .........

USPS charging buyers extra postage for eBay Standard Envelope

Hello, I sell baseball cards using eBay Standard Envelope (PWE). The card is placed in a card saver and inside a semi-rigid envelope (Armalope). I weigh each envelope which are usually around .8 oz, less than the maximum 1 oz requirement for $.69 pos...

Fed Ex Surcharges after buying shipping label on Ebay

Hi I've notice that after a purchase and the label is bought and the item is mailed and delivered that Fed Ex is charging more for labels. I will get an email stating that I have label cost adjustments. Sometimes its couple dollars but the last one w...