Shipping

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Ebay Not Sending Postage Purchase Receipts

sheila@ebay (or other ebay employees) - I called EB CS the other day, since ebay changed the postage receipts you get via email ebay now fails to send postage receipts for all purchases. Started (for me) on 1/12 for 2x postage purchases - then again ...

Return After Refund

Hello. I'm a new, low volume seller and would appreciate guidance. I had an INR with refund request earlier this month and there had been no tracking movement for two weeks so on the last day to resolve I issued a refund. I had communicated with Ebay...

Ship or No Ship - EBay Managed Payments

So this new system is less than obvious and not intuitive at all. I sell an item and get an email message that I have been paid (I have no idea to determine what form of payment was used). I assume it it were PayPal I'd still get the PayPal notificat...

Shipping label with shipping date of 1-20-21. Can i send it a day early on 1-19-21?

after clicking purchase postage firefox brings up a page with about:blank and no actual label image

after clicking PRINT POSTAGE then PURCHASE POSTAGE, firefox brings up a page with about:blank and no actual label imageif the pdf viewer wasnt opened as well i would lose the label and end up paying for a blank label, it has happened beforethis start...

Items are lost seller is not returned money

Hello everybody! I bought at this seller: https://www.ebay.com/usr/haich98 2 minicameras for sum 17.90 euro in September. They has not been delivered until now and seller rejecting return the money. Ebay also can't return money because of rules: http...

eBay Standard International Shipments mislabeled / sorted at US processing hub

Having had no packages go astray in all the time I've been using Global, I've now had two head in the wrong direction from the DHL hub that does the processing, one clearly mislabeled as my customer received something sold by someone else and the oth...

Need some advice for shipping high-value item internationally

Most of the time my international shipping is handled by eBay's Global Shipping Program, but this time my customers order bypassed it (perhaps because I sent him a invoice after he'd not payed for days) so now I have to ship to the location directly....

Ebay fees no refund, when shipping Internationally. Unjustified seller's loss

Facts:I ship internationally worldwide always registered, signed for, traceable.I always keep receipt as proof. Should it be covered with seller protection? Reply is "no". Problem:Ebay supports outbound USPS but International Post is not accepted shi...

Resolved! Buyer wants a return/refund because they put the wrong address and it never arrived

What should I do if I shipped the item to the buyer and then it says in the tracking that the there is no such number, as in they provided the wrong address. I contacted the buyer to alert them of this and they confirmed they did put the wrong addres...

Can someone update on eBay current negative feedback on late packages?

I just received a negative feedback to a buyer I bent over backwards for. The item was shipped next day. The tracking shows that. Then there is a delay in Philadelphia which I filed a search notice through the usps. He purchased the item Dec 28th and...

Where is my speedpak?

Hello, I placed order on January 5th and it says delivered to local facility, but usps still says awaiting package.. how long until I receive it? ES10012578847020001010001A0D

SELLER HELP, GLOBAL SHIPPING PROGRAM

Hello everyone, So I have a problem and need advice. I sold a item on Ebay. At the end of the auction, Ebay decided to take down my auction because they said I sold it for too much (I believe another seller was mad that I was competition and reported...

Resolved! Adding International Shipping to Listing HELP

I've been wanting to add international shipping onto my listings to Canada. I tried to add "USPS Priority Mail International" option however, it is insanely costly. For example a coat costs $43 for shipping. I've looked at other sellers and they offe...

Resolved! Securely packed items tampered with / damaged in transit

Hi, If an overseas buyer receives a package from you and claims that it has clearly been tampered with in transit: (a) is the seller held responsible and required to make a refund*, or (b) is it up to the buyer to take the matter up with their postal...