Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Won't print label

It won't let me buy and print label. I need to get this shipped tomorrow and it's being sh-tty. Please let me buy the label I need to ship my item.

ebay sucks / no seller support or protection

A buyer had "buyer's remorse" and wanted to return a large expensive item. I told the buyer they could return it if (1) they returned the item at their expense and did not get refunded the original $39.95 shippinmg charge, and (2) they returned the i...

Refund

I cannot get any assistance. I purchased an item and returned it. It was easy, received the shipping labels and dropped it off. I never received my refund so contacted eBay. They said they didn't show the items were returned. I provided shipping rece...

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Item not received

I've been reading up in the blogs that if a seller ship's a package and is marked as delivered buy the shipper and I go to retrieve it and it's not there then it's just to bad for the buyer (me). so I'm still disputing this with seller and ebay, but ...

Item Not Received claim, eBay sides with buyer

I sold an item a few weeks back for $719 (free shipping). I shipped the item out via FedEx. Bought the label through eBay, tracking was uploaded. A few days later it shows as delivered. A few days after that buyer opens an INR claim saying she never ...

Ebay says buyer has not paid but paypal says ok to ship?

I am a first time seller and I have sold an item at a little over 1000 dollars. The PayPal transaction said don't ship for the first 24 hours, but has since updated saying that its ok to ship. On eBay, however, it still says that the buyer hasn't pai...

Item stuck on pre shipment since 4/06

Ordered item late March like the 23rd, took the seller a while to ship it out. I asked for a refund around the 8th days after. The next day they ship it out so I go to check the tracking and it still says pre shipment since 4/06. Item is from China

INSUFFICIENT ADDRESS what?

So, today was to be the delivery date for 2 separate packages from two different venders. Tracking on both items from 2 different states said "out for delivery". It is now well past the time the mail usually arrives at my house so I double check the ...

Resolved! USPS not scanning

Hey. So I am fairly new having been selling since like December and I'm super small and will remain as such, I suppose.I just read about how there were issues with the USPS not scanning for receipt of our packages over the holidays and am just wonder...

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