Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Buying and Selling

I've been with eBay as a buyer and seller of sport collectibles for over 20 years. As a seller I have always combined shipped items. As a buyer, I have never encountered a seller who refused to combine ship. For some reason eBay has "Seller will not ...

Retained by Belgian Customs: Invoice is missing

Hello dear Ebay users, hope I can get some insights from you on the following situation: A package from Russia to Belgium was retained by Belgian Customs. As a sender I declared the package as half the actual value (which was a bad idea I know) and t...

Case returns

Recently I shipped something to someone who didn't receive it and she opened a case - she stated the wrong address was on it so it was shipped to the wrong address and wanted a refund right now. Ebay told me I need to work with the buyer to make this...

Resolved! Postage, did I pay only $2.89, or will I end up paying $3.45

I gather something has changed somewhere recently. Looking to print a shipping label as my usual way, through the sale record in PayPay, it gave $3.45. Going from the item in eBay, it was $2.89. So I took the $2.89 option. But, is eBay going to charg...

Seller Sent My Item to Someone Else-Now I Don’t Want It..

Okay, so, I ordered something last week on the day it was released. It sold out at retail fast, so I had to turn to eBay to get mine. The prices here were multiple times the actual price, which I expected. So today it arrives in the mail, and it is n...

Resolved! Ebay on label page ??

Maybe it's been there, but for some reason it stuck out recently.. When I go to print my Ebay label, there is a choice to pick shipping.. UPS, Fed Ex, USPS .. but it also has Ebay.. I just did what I normally do.. but now wondering what that Ebay opt...

Hi prices and ridiculous shipping costs

Hi all, 20 + year Ebay veteran here but first time on the forum. Started with US stamps and now am doing model cars. I look at all model car kits for sale and am disturbed by the starting prices asked and the ludicrous shipping costs. Don't know why ...

Tracking number

What's the deal with not being able to hit the tracking number and get the details. This feature was awesome. Now you have to paste and go to usps site which hasn't worked properly in years. They need to put this feature back in action.

Spring 2021 USPS System Delays

Noticed since late February the USPS system is slowing down again. Not the same long term warehousing of packages that happened in Fall 2020, but packages especially First Class are seeing on the average two extra days added to the transit. Most acce...

Resolved! Shipping choices

Anyone else having this problem ? When I set up my listing to sell something I put in USPS Parcel select ground and that is what the buyer paid for ...then when I go to print label that is not even offered...it comes up as Priority envelope...don't t...

I mailed packages April 2020 that were returned "Undeliverable-Mail Service Suspended"; Need refund

The short story is I mailed packages last April 2020 to Israel. They were returned in May 2020 due to the reason "Undeliverable---Mail Service Suspended". Each package had a sticker on it with a URL to file a claim for postage reimbursement through U...

Claim received today for package mailed 11/24/20

Naturally for a more expensive item--$160 on hold in my paypal account. Unfortunately the package was never scanned at all, so I guess I am out of luck. I guess my question is whether a package with zero scans is ever actually delivered. Ordered by a...

dropped off package at post office and was never scanned

i dropped off a ebay return at the local post office in the drop box . it had a return label i printed though ebay but the guy never scanned it . its been about a week and no scans so i dont get refunded now cause i guess he stole it or someone else ...

Shipping Charges Are Being Deducted From PayPal Balance AND Checking Account

Since the change from PayPal to "Managed Payments", my shipping charges are coming out of my PayPal balance and also my checking account.Anyone else having this problem? How to fix?Thanks

Resolved! Shipping cost and delivery time

Hello,I do realize that the dollar is higher in the United Kingdom then it is in the United States. However, can someone tell me why the shipping cost and the delivery time from the United Kingdom to the United States cost more and takes longer to re...