Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Buyer requested to cancel order just after purchase. Away this weekend now I can't cancel it.

So.... ANOTHER buyer bought something and then requested a cancellation very soon after buying. I was away over the weekend. I went to cancel per buyers request this morning and I can not due to it being over 3 days old. Is this new ? I have never ru...

Shipping won't combine

So I wanted to buy 6 items from one seller who offers a 20% discount on multiple items and I added them to my cart however Shipping which is supposedly combined cannot be combined because of an error on the part of Ebay which says there is already a ...

Ebay policy check

I want to know if ebay has the policy that is in a email below.I am interested in buying something from this person but I am weary because she is selling on Facebook and claims to be using eBay buyer protection and shipping.See the email from seller ...

Fedex Shipment Price Gouging

I recently sold an item through eBay. I always use USPS but for whatever reason FedEX 2 day shipping was the cheapest option. It was $16.95 (71% discount!). I inputted 10 lbs for the weight. So I print it off and it arrives at my buyer 3 days later. ...

User avatar by Rising Star
  • 372 Views
  • 3 replies
  • 0 helpful

Resolved! Order not yet received

I ordered an item from eBay and estimated delivery was 12/19...have not received yet...what do I do if i cannot reach seller?

User avatar by Explorer
  • 326 Views
  • 4 replies
  • 0 helpful

Resolved! Why are my fees for an item so high?

I recently sold a relatively expensive item (~$350), with a buyer-calculated shipping fee that on my screen came out to around $12. When the shipping label was printed, it came out to be ~$25 but when I see my fees in the transaction section, the fee...

User avatar by Adventurer
  • 509 Views
  • 4 replies
  • 0 helpful

Resolved! Bought UPS 2nd day air. On purchase page it said est. delivery date 4/28. On tracking it says 5/3?

Anyone have any experience or advice? In the dropdown box when I selected UPS 2nd day air, it said est. delivery date was 4/28. That's why I bought it. On the tracking page, and also when I went to print out my label, it says May 3. This is a time se...

User avatar by Adventurer
  • 683 Views
  • 2 replies
  • 0 helpful

Package awaiting customer pickup at post office

 Hi all, So I (the seller) sent a package to a buyer at a package forwarding company in Miami and it has been “available for pickup” at the post office since April 17 and now it is saying that if a redelivery is not scheduled by May 1, the item will ...

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User avatar by Adventurer
  • 622 Views
  • 5 replies
  • 0 helpful

Got Scammed

I purchased am item off ebay over 3 weeks ago. While I was waiting for this item noticed there was no tracking number or record of it even being delivered. So, I followed Ebay protocol and messaged seller but after mandatory 3 day waiting period ther...

User avatar by Pathfinder
  • 252 Views
  • 2 replies
  • 0 helpful

I got scammed

I purchased am item off ebay over 3 weeks ago. While I was waiting for this item noticed there was no tracking number or record of it even being delivered. So, I followed Ebay protocol and messaged seller but after mandatory 3 day waiting period ther...

User avatar by Pathfinder
  • 181 Views
  • 0 replies
  • 0 helpful
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