Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Why are my fees for an item so high?

I recently sold a relatively expensive item (~$350), with a buyer-calculated shipping fee that on my screen came out to around $12. When the shipping label was printed, it came out to be ~$25 but when I see my fees in the transaction section, the fee...

User avatar by Adventurer
  • 509 Views
  • 4 replies
  • 0 helpful

Resolved! Bought UPS 2nd day air. On purchase page it said est. delivery date 4/28. On tracking it says 5/3?

Anyone have any experience or advice? In the dropdown box when I selected UPS 2nd day air, it said est. delivery date was 4/28. That's why I bought it. On the tracking page, and also when I went to print out my label, it says May 3. This is a time se...

User avatar by Adventurer
  • 683 Views
  • 2 replies
  • 0 helpful

Package awaiting customer pickup at post office

 Hi all, So I (the seller) sent a package to a buyer at a package forwarding company in Miami and it has been “available for pickup” at the post office since April 17 and now it is saying that if a redelivery is not scheduled by May 1, the item will ...

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User avatar by Adventurer
  • 622 Views
  • 5 replies
  • 0 helpful

Got Scammed

I purchased am item off ebay over 3 weeks ago. While I was waiting for this item noticed there was no tracking number or record of it even being delivered. So, I followed Ebay protocol and messaged seller but after mandatory 3 day waiting period ther...

User avatar by Pathfinder
  • 252 Views
  • 2 replies
  • 0 helpful

I got scammed

I purchased am item off ebay over 3 weeks ago. While I was waiting for this item noticed there was no tracking number or record of it even being delivered. So, I followed Ebay protocol and messaged seller but after mandatory 3 day waiting period ther...

User avatar by Pathfinder
  • 181 Views
  • 0 replies
  • 0 helpful

Tracking uploaded on time and validated on cheap cards

So I just looked at my Seller dashboard today and have perfect 'scores' on everything except Tracking uploaded on time and validated. This is because I sell a lot of cards, most of which are cheaper (under 10) and so I send them off in an envelope an...

Sellers still scamming using fake Bluecare Express shipper.

I was fool enough to buy an Evel Kenievel stunt cycle from what read as featured_seller and right after I did a flood of negative responses began to pour in his feedback profile all describing the same scam. The seller claims the item is shipped by B...

User avatar by Adventurer
  • 696 Views
  • 5 replies
  • 1 helpful

Setting shipping to USA and Canada only

Setting shipping for USA and Canada only. Shipping calculated for the USA, and Flat same cost to all buyers, then set Ship to CanadaBut when I list, I shows that I ship worldwide. What am I doing wrong?

User avatar by Trailblazer
  • 1150 Views
  • 3 replies
  • 0 helpful

Item mailed on 12/8/20. Item still not received! Buyer did not open a "non received item" claim -

My buyer did not open an "non received item" claim because she is NICE and did not want to negatively effect me. I suggested repeatedly for her to open a "non received item " claim. She did not. As of 2/15/2021, the buyer still had not received item....

Resolved! Shipping delays

I'm still experiencing shipping delays. I ship priority mail and tracking has shown that the packages have sat in a usps facility for days before moving on. My buyers are upset and I am powerless.

User avatar by Adventurer
  • 333 Views
  • 2 replies
  • 1 helpful
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