Shipping
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Multiple International USPS packages returned for missing

I sent out multiple USPS International 1st class packages 10 days ago and all were return to sender. There was a box that was checked and reason was for missing.. nothing else.. Spoke to the postmaster and he said it was good, but had no clue as why ...

Resolved! Buyer Requesting refund on shipping ?????

Buyer made a purchase on 5/4. I weighted everything total weight came to 5 lb 5 oz, paid 22.30 in shipping charges. Buyer just emailed me 5/18, eight days after the shipment's arrival at the post office stating they had to pay an additional 58.60 in ...

User avatar by Adventurer
  • 827 Views
  • 18 replies
  • 1 helpful

Ebay guaranteed delivery.

I am not enrolled in the guaranteed delivery program but the guaranteed by a specific date is in all of my listings? Is there a way to remove it? With continued delays from USPS im having to baby sit every package now and I wish Ebay would have remov...

USPS shipping number from Japan to Canada?

Hi everyone. I'm located in Canada and recently purchased a product from a seller in Japan. The seller updated my purchase with tracking information, but it was unexpectedly a USPS shipping number (formatted UAXXXXXXXXJP). What reason would they be u...

User avatar by Explorer
  • 283 Views
  • 3 replies
  • 0 helpful

Scanning vs tracking

Hi I received some unscanned packages on my shipping performance even though I provide my buyers the tracking for them and me to check. Is scanning and tracking both have to be indicated? Why wouldn’t tracking be enough? I could not find the info to ...

Resolved! FedEx Ground or FedEx Home Delivery question

The eBay label page seems to default to "FedEx Home Delivery" with no option to change it to simply "FedEx Ground". The delivery address I was provided by eBay is "so-and-so at such-and-such company", so I see no reason to pay the extra $3.26 residen...

User avatar by Guide
  • 1853 Views
  • 9 replies
  • 0 helpful

Partial Refund Before or After Delivery?

Hello. I sold a pair of jeans to an international buyer, when I pulled the jeans out of storage I noticed they had lost some quality in the hot garage (the leather patch on the back was beginning to deteriorate.). I contacted the buyer to check if th...

"view tracking" and "edit tracking" options disappeared

The "view tracking" and "edit tracking" options disappeared from two items that I recently sold and shipped. I can still get the tracking information by going to "view order details", but I cannot figure out why these two options just vanished. Is an...

Money back guarantee

I received an email stating that my item is delivered, yet it has not been delivered and the seller has disappeared from the ebay community, I would like To know if anyone has received their money via ebay and paypal money back guarantee...

Money back guarantee

I received an email stating that my item is delivered, yet it has not been delivered and the seller has disappeared from the ebay community, I would like To know if anyone has received their money via ebay and paypal money back guarantee...

Resolved! Buyer wants my email so I can fill out shipping form?

Sold an item a few days ago and get a message today asking that I ship it in two boxes or his customs will reject it. I responded that I already shipped it (1 day handling) and now they are saying I need to fill out a form for his reshipper so they c...

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