eBay

Ebay allowing buyers to keep items that they wanted to return

Seller asked for my email for refund

I contacted a seller because I discovered a defect on a new item I purchased after I opened it. The seller used a stock photo, but the item was not as it appeared in the photo. In all my years on eBay I do not take returns lightly and I don't think I...

Rescinding negative feedback

I offer free returns. About 3 weeks after the package was delivered, the seller posted negative feedback that they wanted a refund. I contacted them to see what their dissatisfaction was. They responded that they never left feedback, but that they we...

Who is the genius who messed up the shipping labels?

Nice to see eBay chose to use those extra fees they are taking from us to screw up the site rather than fixing it. Labels used to print just fine. Now I can't print a FedEx label properly because the margins are screwed up. I really wish they would j...

local pick up only

please where do I find in settings 'LOCAL PICKUP ONLY" ??I have a big item to list but I cannot find this setting on my seller hub!!Thanks Solei

astoehr

I bought two items from the one seller. Since the items were listed separately, two packages were sent. I received one on time. The other one is stuck in the seller's city since 3/5, and it is now 3/17. The item was supposed to arrive 3/15s and I hav...

I need to speak to customer service to solve an issue with a return.

I need some assistance from Customerservice on an issue with a return. I have followed the instructions but don’t see where to request for eBay to step in......any help is appreciated.

No returns policy also stated explicitly in the description, all sales are final. Buyer wants refund

I sold a collectible for a very large amount and I do not except returns. It's also listed in the description, due to the nature of collecting, all sales are final. Buyer was excited for the collectible and said he was sending it to get it graded. Al...

USPS Priority Mail tape

Is Priority Mail tape available for sale from the USPS? I looked at their store but couldn't find it. I did find a few listings on Ebay for such tape. I don't know if those prices are too inflated though.

Can you use printer paper as void fill?

Pardon the possibly silly question, but can you use basic printer paper as void fill? I know there's paper specifically for this purpose, but if you needed to could you use printer paper instead?

Shipping labels now suddenly printing vertically instead of horizontally

My ebay shipping labels have suddenly decided to start printing vertically instead of horizontally. Has anyone else experienced this problem today?I'm using an HP DeskJet 3700 printer but I'm connected to it wirelessly. I see no way to change the opt...

Scan problems with usps

I have had packages with no movement after the first received scan at the distribution hub, then no movement for over 24 days now as of 3/13/2021 What I'm going to do since the postal service is watching our weight and charges us for wrong weight on ...

Ebay's "Item Not Received" Page Not Showing All Items, Including Recent Delivery Windows that Passed

This seems to be a glitch/pervasive issue as I've experienced it for some time now. I'll use one example as a case study. For example, I placed an order from China on Nov 30, 2020 with an estimated delivery range of "Fri, Jan 8, 2021 - Tue, Mar 9, 20...

Shipping labels not printing correctly

Starting yesterday, my shipping labels started to come out incorrectly. When I go to print, they’re orientated vertical rather that horizontal. I use windows 10 and chrome to print. I’ve tried changing the eBay settings as well as the printing prefer...