Shipping

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Good news to share: a seemingly hopeless USPS package I sent 12/28 was delivered yesterday and+

I received positive feedback. Obviously I had an extremely understanding buyer and luckily it was a low cost item. Thanks to all here who gave feedback on how to handle it. Regarding this package and a few others that have faced similar obstacles som...

Resolved! GSP Refused my Shipment!

This morning, I received a message, from eBay, that my GSP shipment had been cancelled. Below is the message from eBay: We are writing to inform you that your recent transaction sold through the Global Shipping Program to [xxxx] cannot be completed. ...

Don`t even know what to think - scam or something else?

In a week, two different buyers from Quebec (French Canada) tried to scam me the same way. One purchased Chanel Allure soap (had three pictures clearly showing one bar of soap), and she demanded Chanel N5 parfum. I never even had that for sale - ever...

Need help - eBay International Standard Delivery

Two questions... If I use the eBay standard delivery - is my part done once it reaches the processing centre? (As in, am I covered for an INR) The country I'm shipping to isn't on the list I saw in the help file, but the option comes up for me to use...

Ebay return postage labels

So a buyer bought 6 items and filed a return. These items are shipped out separately as First Class, but with 6 I shipped it to the buyer using Priority Mail as it's too heavy for FC. Ebay's return postage kicked the buyer a First Class label. Is thi...

4X6 Packing Slip

I'm pretty sure I know the answer to this, but is there any way to print a 4X6 packing slip in eBay? It would make my life much simpler!

Buyer not happy with reused envelope

Hello I recently sold an item, that my mother posted for me. I charged for postage for the item 3.10. the buyer has messaged me and is happy with the item but not happy about the postage cost. As my mother had reused an envelope and some stamps. Why ...

Return dispute ongoing

So a buyer returns an item all burnt up in side the box and smelling of cigarette smoke so bad I had to put item in a plastic bag in my garage.So now i check out the electronic item and in side it was all burnt and non reparable.Buyer leaves negative...

Returns

Why do seller feel that they can close returns without trying to work it out?

sellers

Sellers make up rules as they go that are not part of ebays policy and when the seller is told that is not true they call it you are making a problem.

SELLER -Never received a returned & credited item back

Long story short, I sold a phone and shipped to buyer. Buyer opened the phone, damaged, claimed it was defectiveBuyer asked for a refund, I accepted Buyer got money back Buyer shipped phone to wrong address and phone ended up back to buyer Buyer ghos...

No returns

I do not see how seller are allowed to go away from ebay rules and the buyer has follow them?

Resolved! Shipping a high-end sports card

Hello! I am shipping a high-end sports card (valued $10k+), and I am curious for advice on how to safely ship. I plan to send via UPS overnight with insurance and signature required. Any advice would be much appreciated! Thanks!

Buyers opening returns instead of asking to cancel before an item ships, eBay refuses to fix metrics

Hi, I ran into this issue with I assume a change in how the standard questions are listed for a buyer to contact a seller. I had two items in less than a month where a buyer opened a return request before a item was shipped and was still within the h...

USPS First Class International Insurance Options

Hello! First time posting and in need of some guidance on International shipping. Just sold an item worth $380 USD and shipping directly, not using eBay's GSP service. What are my options for insurance and how do I go about it? I've never shipped any...