Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS Priority Mail tape

Is Priority Mail tape available for sale from the USPS? I looked at their store but couldn't find it. I did find a few listings on Ebay for such tape. I don't know if those prices are too inflated though.

Can you use printer paper as void fill?

Pardon the possibly silly question, but can you use basic printer paper as void fill? I know there's paper specifically for this purpose, but if you needed to could you use printer paper instead?

Shipping labels now suddenly printing vertically instead of horizontally

My ebay shipping labels have suddenly decided to start printing vertically instead of horizontally. Has anyone else experienced this problem today?I'm using an HP DeskJet 3700 printer but I'm connected to it wirelessly. I see no way to change the opt...

Scan problems with usps

I have had packages with no movement after the first received scan at the distribution hub, then no movement for over 24 days now as of 3/13/2021 What I'm going to do since the postal service is watching our weight and charges us for wrong weight on ...

Ebay's "Item Not Received" Page Not Showing All Items, Including Recent Delivery Windows that Passed

This seems to be a glitch/pervasive issue as I've experienced it for some time now. I'll use one example as a case study. For example, I placed an order from China on Nov 30, 2020 with an estimated delivery range of "Fri, Jan 8, 2021 - Tue, Mar 9, 20...

Shipping labels not printing correctly

Starting yesterday, my shipping labels started to come out incorrectly. When I go to print, they’re orientated vertical rather that horizontal. I use windows 10 and chrome to print. I’ve tried changing the eBay settings as well as the printing prefer...

Returning

Trying to return something but is saying I need to pay with PayPal to get shipping label. Don’t have PayPal account

Buyers saying the shoes are fake because didn't fit, ugh!

Is anyone else really fed up with buyers opening returns and saying things like the shoes are not authentic because they didn't fit, or saying it doesn't match the description because it didn't fit?? We offer free returns so it doesn't seem there's a...

Crushed packages

Been selling on eBay for 21 years , last week I shipped two items and used a Post Office FRAGILE sticker, both item arrived in millions of pieces ... seems odd to me . I have never put on fragile stickers or even written it on packages ..... guess wh...

Resolved! buyer received refund but doesn't return item

A buyer bought an autograph. After receiving it he said it was not authentic and wants a refund. (BTW It is authentic). I refunded and buyer said he would return the autograph.Now it turned out that he didn't return it and after I contacted him he sa...

Corrugated Cardboard Pads

My favorite 9 x 12 corrugated cardboard pads from Paper Mart have been discontinued. Where do you get yours from? No, I do not want to cut them myself. I want to purchase 500-1,000 at a time. I have tried Uline, Box For Less, and Packaging Price. Any...

Resolved! Refund on Restricted Item

I need to refund my Canadian buyer for a little sapphire ring she purchased. It was a $115 purchase, but according to eBay, fine jewelry is a restricted item for Canada. I sent the ring via the suggestion eBay displayed when I was purchasing postage,...

Ebay please fix labels printing wrong and with no ability to change preferences!!!

If this is not fixed soon ill be forced to put my store into vacation mode until you fix it!I am a monthly store paying member and may not be if I'm rendered unable to efficiently work!

can i print a UPS or FedEx freight label with ebay?

Greetings, I am going to sell a 100 pound plus Army metal box. Can I print a UPS or FedEx freight label through ebay? Also, does anyone know if I can simply stick the label on the metal (won't hurt it) or do I need to wrap the box somehow?Thanks for ...

Fraudulent returns

Unbelievable EBay...After researching many post or should I say “ Nightmares “ that you facilitate criminal activities of fraudulent buyers. Just this morning EBay informed me they are siding with a thief who claims thee item I sent was not as descri...