Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

I didn’t receive item seller non contactable need refund

I bought an item 3/2/2021 the seller said shipped 4/2/2021 Today is 23/5/2021 and I havnt recieved item eBay is asking me for feedback as if I recieved it yet it’s telling me item is not recieved how can u get refund when seller not reachable doesn’t...

Yet another forced refund on a package that showed up the very next day

I've had it with the way eBay is not preparing customers for potential USPS delays. I keep getting INR cases and being forced to refund buyers who are convinced their packages are lost. I have closed my store indefinitely. I can't afford to give away...

Item shipped - delivered with confirmation - buyer opened a case and was refunded-appeal denied

This is truly a headache dealing with some unscrupulous buyers and trying to get protection from eBay . Item was shipped in a timely manner but USPS was slow in delivering so the buyer opened a not received case . He then escalated the case using the...

One Day Shipping Became Overnight Shipping

I apologize if there is a discussion about this somewhere, but have for some time now, by necessity of selling musical instrument gear, gone to offering free U.S. Shipping. Many things are very light (strings, tuners, etc.), so USPS First Class is th...

How do I cahange shipping option after purchase?

Hi there,I purchased an item this morning and I didnt realize that the item will be shipped later than I anticipated. Can someone please tell me what options I have to possibly speed up delivery? Thanks

Crazy shipping route New Mexico to Columbia

Package mailed on April 27 with expected delivery date of July 14.Package is in Frankfurt Germany at the moment. From New Mexico to Bogota Columbia it is 2800 miles.The route of the package so far will be over 12,000 miles. New Mexico to CaliforniaCa...

Shipping to China, Newbie at this

Hello , I have never shipped internationally I have sold an item at auction and the buyer has contacted me to ship to china. How do I do this after he has won the auction. He has not paid yet . I should add that it is a large flag 12 x5 but should no...

Where is my package

Is it normal for packages by USPS to be late for 2 months? Last update was on 17/03/2021 and still stuck at a transfer airport in SIMON BOLIVAR, CARACAS, VENEZUELA.. The irony is the place I'm at is half way across the globe... Could it be possible t...

Item stuck in mail, buyer requests refund...

Howdy all! Ok, I need advice...have read these type posts before, but don't recall the solution. My buyer has a P.O. Box for her address, so wasn't able to use FedEx which is my preference. Was forced to use USPS ground, which is HORRID, but I had no...

Purchased a pool heater for over $3000, and seller will not give me any information.

I purchesed a pool heater, and requested estimate of deliver time. He said he could not and when the item is shipped I will receive a message from e-bay with the shipping information. 2 days after the order I requested to cancel and get a refund, he ...

Resolved! Scammer Seller using old tracking number Need Help

This Seller is using wrong tracking numbers showing shipped before you have bought it and then showing delivered and I have not received it. The feedbacks, I am not the only person this is happening to. I contacted Ebay said they would have someone c...

Air mail from the UK to Canada (or anywhere really) (diverted to ships)?

I read on /r/CanadaPost they're putting air mail on ships, which I believe has a 6-8 weeks delivery window. Any credence to this? I reached both Royal Mail and Can Post but they're generally non-helpful, basically regurgitate the info in their FAQs o...

Shipper seizing pearls from UK.

I bought a strand from the UK. Seller shipped via Ebay's Global shipping who turned it over to Pitney Bowes. PB says pearls are "restricted" (news to me and the seller as she has sold them internationally w/o issue and I just got a strand a few month...

Resolved! GSP Ships to Tunisia?

I have GSP on my listings and a buyer just messaged me asking if I can ship to Tunisia. I didn’t see it on the list of countries for GSP. They didn’t specify if they are in Tunisia or just wants it shipped to an address there. If they are located in ...

Sudden flood of "eBay Delivery Services Shipping Label Fee" with no traceability/tracking/order link

Today, I found myself wrestling with eBay order shipping, and an unexpected issue: multiple instances of "Your pending payouts are not enough for this transaction" faults, having to resort to PayPal. Strange issue...? So I wrestled and wrangled, boxe...