Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Inflated shipping charges

The actual shipping fees for an item I purchased were GBP 12.87 or $18.62 . The listing quoted shipping fees of 29.95 GBP or approximately $43.34. This is an overcharge of 17.08 GBP or approximately $24.72. I contacted the seller to ask for a refund ...

eBay International Shipping

Anybody who has had their money stolen by eBay from them who used eBay International Shipping should sue eBay. Maybe if we all sued eBay would get they need to back up their name or stop calling it eBay International shipping. That is a very deceptiv...

Item revision

Good evening,How do you revise your post pricing, shipping fee etc... when there's an existing offers? Aside from actually ending the listing.Thank you

224283362329

  Bonjour Madame, Monsieur, Je souhaiterais acheter cet article mais le vendeur ne livre pas en Suisse. J'ai essayé de le contacter mais pas de réponse. Que dois-je faire ? Pouvez vous annuler la vente ?Merci pour votre compréhension.Mohamad

Screenshot_20210525-005650_eBay.jpg Screenshot_20210525-005538_eBay.jpg

Global Shipping - Not impressed

I have recently purchased a couple of items and this new Global Shipping has caused me pause.Item from California, to KY, to the west coast of Canada, really? It just added three weeks to the shipment.I can get the items cheaper directly from China m...

User avatar by Explorer
  • 251 Views
  • 3 replies
  • 0 helpful

Resolved! Seller falsely marked as shipped, then refunded because item was lost, but didn't cancel transaction

Hello, it's my first time posting on the forums. I won an auction for what I thought was a fair price, and immediately paid. As many sellers unfortunately do, they printed a shipping label immediately for it (with tracking) despite not actually shipp...

User avatar by Adventurer
  • 2306 Views
  • 16 replies
  • 0 helpful

No reply from seller or Customer Service

Over a week ago, I placed an order and had to pay via PayPal because that seller doesn't usually ship to the US. Somehow, an address I deleted years ago was selected and I tried to contact the seller three or four times to provide them with the corre...

Sad to see Ebay go downhill

I ordered an item back in April that already had a mths wait for delivery date wasnt too inpressed about that but purchased anyway as i was in need of this product asap. May 3rd was the delivery date but as that date approached the delivery date chan...

shipping

the shipper i was going to use was closed. how do i change shippers after i the fact.

Not delivered

Seller says item not delivered usps is saying the it was delivered but then recanted and does not know what happened but is not being helpful.

User avatar by Adventurer
  • 215 Views
  • 2 replies
  • 0 helpful

package available for pick up questions

I sent a package to a buyer and it was delivered to a post office box. It has been available for pick up since May 10. The USPS sent a reminder to the buyer to schedule re-delivery on May 16. I have sent the buyer 2 eBay messages with copies of the t...

How Does A Seller Issue a Partial Refund without a Return?

I sold an item and the buyer said it was damaged by shipping, so he wanted a small amount as a partial refund. He doesn't want to return it, he just wants a few dollars. So how does one actually issue a partial refund? I can't find the answer to this...

User avatar by Adventurer
  • 50469 Views
  • 14 replies
  • 4 helpful
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