Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Fees for canceling an order...

My listing state shipping only in the contiguous US. The buyer live in Puerto Rico. I had to cancel the order because first, the cost for postage is only inside the US. When I canceled the order, I think it charged me $2.00. Why? Or am I mistaken on ...

Resolved! Paying for eBay Standard Envelope with a credit card?

Is there currently a way to pay for eBay Standard Envelope (shipping sportscards with limited tracking for just 0.69 for 1 ounce) with a credit card? Help files seem to imply you can pay with Paypal and put a card there, but that seems super outdated...

Another Scam Address: 8454 NW 70th St Miami FL 33166

I came across a prior post in the eBay Community's Buying & Selling section concerning fraudulent addresses, and now I've encountered another one that closely resembles those, albeit with a slight variation in the street number. The address in questi...

Resolved! Item not delivered but shows it was shipped

I ordered a DVD on April 7. Shows it was shipped tracking stops at April 9. It is now Apri. 29.th. I've sent a message to the seller one week ago with no reply. What can I do if I never receive the dvd?

Resolved! eBay standard envelope - Option grayed out

I want to create a label but the option is grayed out. I have entered 1 oz with Dimensions 6x4x 0.1 inch Any suggestions why eBay standard envelope isn't selecatable?

Will Fedex charge Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ?

Fedex shipping - my own package - a triangular tube. Will Fedex charge me an Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ? My understanding of the confusing Fedex manuals is that the surcharge is triggered when the len...

Looks like I used same USPS shipping label twice, was scanned and accepted at counter, now what?

Wanted to send additional item to a user for a completed and delivered order. Went to shipping labels , found last delivered order. Used drop down to purchase another label, page was standard one with package dimensions and weight. My default for QR/...

Lost package reappeared after USPS paid insurance claim

I had a priority package that truly seemed lost so I filed a claim, refunded buyer, and deposited the check usps sent me. Over a month later, the tracking has started to update again. Anyone know what happens now? Usps help page says I can have it ba...

Shipping fee shortage?

I won a bid on an auction and paid the entire amount, including shipping via a credit card, the shipping cost seemed low.Three weeks have gone by, the seller still hasn't shipped my purchase, I messaged him twice and was ignored twice.The seller has ...

Refunds are biased in the sellers favor

So I’ve sold a few times and had people lie about things they disliked but never have I seen some bull**bleep** on the level of this refund system is an actual scam, My buyer literally said he loved the 200$ he bought it just didn’t fit his hand I wa...

Multiple Packages/Labels Needed For One Auction/Item

I have a pair of lamps listed that will require 4 packages to ship. I've read similar posts which suggest calculating each pkg for the grand total. But, I'll need 4 labels for the 4 packages. Is there a resolve for this issue-anybody? Advice is great...

Shipping is driving me nuts! Any help appreciated!

I am selling brass lamps and the EBay shipping comes to 44$ or more depending where you live. So many other lamps have shipping that’s about 12$, or free. I get the free if you are a major seller, and can absorb it. I wonder how people do it! Thank y...

Shipping discrepancies

Hi, I'm getting different pricing on shipping and am looking for advice. I just listed a magazine that has to go ground advantage and after listing it, the shipping shows a price of $8.35 (based on actual cost) But when I go the ebay shipping calcula...

Resolved! Tracking shows item arrived to completely different country

Hello everybody, so , seller provided me with an international tracking number couple of weeks ago and it shows destination to israel instead of Saudi Arabia, tried to contact eBay customer service but i cant reach to any eBay agent.Now tracking show...