Shipping

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Knowing If You Have Insurance or Not

Hi, most experienced sellers know this, but others like me are discovering things on the fly. In my case, I knew with USPS Parcel Select that you did not have insurance automatically. Later, I learned that USPS Media Mail does have insurance automati...

FYI eBay Sellers: eBay is retiring the "Handling Time Option" for Guaranteed Delivery!

FYI eBay Sellers: eBay is retiring the "Handling Time Option" for Guaranteed Delivery! According to the FAQ section this NEW Estimated Delivery Dates page.That page can be found here at this link.https://pages.ebay.com/seller-center/shipping/estimate...

Dropship

is it legal to dropship within Ebay.

Returned for insufficient address

Just got an email from a buyer saying shoes are being returned to me and giving me the apartment number that was left off of the order. I offer free shipping, but I paid $17 to ship USPS Priority. I'm not likely going to eat the entire $17 to re-ship...

Resolved! Scammed on my Item!!! What do I do????

I recently purchased an item on ebay but it was never shipped to my home. The seller posted a tracking number to a completely different address, on a different street, without my name on the package. Neither my paypal, nor my ebay account had this bo...

Abusive Seller

A return has been issued/approved for a defective item but the REFUND AMOUNT DOES NOT INCLUDE THE $19.15 THAT WAS "POSTAGE DUE" WHEN THE ITEM ARRIVED, NOR THE $20.95 I HAD TO PAY TO TO SEND IT BACK WHEN SELLER ISSUED THE WRONG KIND OF RETURN LABEL. W...

Fedex worse than USPS?

Hey guys. I wonder if someone has the same problem with Fedex. I ordered a package from San Francisco (I live in Chicago). The package was sent five days ago in San Francisco - after five days the package arrived Gallup in New Mexico, and before it w...

How do I handle returns?

If I sell something and the buyer wants to return it, how do I handle that? Who pays and how much?

What is this? Can anyone explain?

Got a message from a buyer that she hasn't received a package.Delivered Jan 25th, then the status changed to "return to Sender"What is going on?

Incorrect shipping charge on eBay invoice

In reviewing my invoices from eBay I found one that has the wrong shipping charge. I find no way to dispute the charge. I find no way to go back and confirm the amount that the buyer paid for shipping. Very frustrating. Any advice? Thank you.

How to send a return label to buyer, case closed.

Hi, A return request was made Feb 14th, I truly did not see the messages for it, I did not get any notifications (where the bell is on the top right of ebay's website). I got no messages from the buyer. The first day he could open a case, he did, and...

USPS Shipping Delays?

Wow, my shipments have been increasingly delayed in the past month. Items disappear into the "bermuda triangle" with tracking details at a complete stall. Usually the tracking details show the item was scanned and received, but then just sits there d...

Shipped Via Media Mail- Next Day Email Alerts me of ADDITIONAL USPS Fee - Help.

Hi guys- This has never happened to me before..i shipped a book via USPS media mail, it weighed around 4 lbs and i shipped using a brown, non-priority box, printed the label and shipped it off. Ok so the initial cost was $5.75, the next day i get an ...

Can anyone confirm that Ebay's FedEx 2 Day shipping label estimate/cost is accurate?

I shipped a package (7lbs 12oz, 13" x 11" x 10") from California 94137 to Ohio 44074. I initially printed a FedEx Home Delivery Label for $14.18. For whatever reason the FedEx 2 Day pricing for the same package caught my eye; price was $14.95 (86% sa...

Sellee ignored my request for cancellation

I ordered something I didnt mean to. I cancelled 15 minutes later and sent then a message. Almost a week later they shipped it and sent me a message saying that they are sorry, but it's too late to cancel. Liars. They had days. That is horrible busin...