Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

shipping

Ebay should set up the program so that the buyer can choose what shipping options to use so we can pay for faster shipping to get it earlier. l'm so tired of not getting the packages on time. even if its free shipping it should allow the buyer to pic...

how often does theft occur at the USPS

is it frequent that a package is intercepted by someone at the post office and its contents are stolen?

Multiple Lost or canceled transactions due to items lost or stolen through ebay global shipping

I have had multiple orders canceled recently due to items lost in shipping. The sellers are not at fault. What is going on with USPS and especially at Erlanger Ky? What is Ebay doing about this? Has anybody seen the rise of lost freight? I am serioul...

Shipping with USPS First Class

Hello all, I have been selling on ebay for awhile now and never had a problem with USPS First Class until today. Here is what I have been doing. I have been shipping items WITHOUT putting in the "Dimensions", I left it default at 1x1x1 in. (My packag...

Combined shipping on store

How do I add Combined Shipping on my store? A buyer won an auction item. They then put a Buy It Now item in their cart and tried to buy both items with combined shipping, which I offer on some of my listings. Ebay informed the buyer that I don't offe...

Ebay International Shipping

Hi,I shipped an item with Ebay International Shipping to UK and apparently now is lost. Am I responsible to reimburse the Buyer anyway even though I USED Ebay services?

SHIPPING

I NEED HEIP TO COMBINE 3 PURCHASES.

Shipping address is miss information

My shipping address is missing important information, and I purchased some items that I cannot see in my purchases, so I purchases twice and I can’t see them neither

Partial Refund on Insufficient Address and What Next?

Hello, I sold an item for $305 and shipped it to the buyer, printing the label through the eBay links. I was following the tracking information and saw that the item was being returned due to "insufficient address". I contacted the buyer to advise hi...

Resolved! case resolved in seller's favor

I am a seller and had a case resolved in my favor-- or more precisely, I was found not at fault, and ebay refunded the buyer themselves. Basically the buyer claimed I did not represent the item condition in my listing, which I did, accurately and wel...

missing mail problem with 3 media mail items

on February 24 I mail 5 items. 3 were media mail.the non media mail items arrived no problems.all 3 media mail item never had any scans besides the acceptance scan. i filed a missing mail/where's my package. they got back to me and said with 2 days t...

Unable to Send a Return Label

I am a seller with a buyer that is returning a product due to a "not as described" scenario. I accepted the return within the day and then delayed choosing which option for sending the return label. I updated my address ONLY changing Dr to Drive; an ...

Need help with an international sale and shipping costs to the buyer

Hello... Two days ago I sold two items to a buyer in the Netherlands, and he made the purchases separately but only a couple minutes apart. I don't charge for shipping at all on domestic transactions and with the Ebay international shipping program t...

Resolved! Blue line with an “i” for “in transit”

Hey! This is an item shipped from Canada to the U.S. so it’s probably nothing, but I was curious if anyone knew why this was blue? I’m not worried about receiving my package or anything, but I have never seen the king be blue. Typically they’re green...

Looking for help! Buyer wants to return t-shirt after return policy expired

I offer 30 day returns. The buyer purchased a T-shirt from me and it arrived over a month ago on February 8. He just opened return request today. He said that the T-shirt smells and that it cannot be worn and he’d like to return it. The buyer also sa...