Shipping

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Buyers refusing to ship returns, and eBay refusal to close cases when shipping date passes

Is anybody else having the issue of their money being tied up for weeks on end by buyers who request returns and then refuse to ship items back? Every single time I contact eBay about a return where the buyer has refused to meet their obligations, al...

The USPS

It seems that the past few weeks USPS has gotten their **** together. My packages are starting to get delivered on time and tracking numbers are getting updated as well! Anybody else seeing this? We should get a extra stimulus check for what we went ...

Question about managed payments and shipping fees

Hi,I've tried to figure this out on my own and have just threw my hands up in defeat, I have to be missing something. I know that FedEx shipping is an estimate and that the whole charge will be taken out at a later time. I understand that. What I don...

Cannot contact seller due to “Authenticity Guarantee”

So I’ve recently purchased a pair of sneaker. Supposedly it’s being ship to the authentication facility. I’m trying to track the status but there’s no tracking provided. I tried contacting the seller but I’m not able to. Got a error “ Messaging is tu...

buyer receipt

How can I print a receipt for my buyers to include in their order with my company header

How do I reduce the size of a shipping label to send a return?

I've done it before, but seems like sometimes the option comes up to select a label size and sometimes not. In this case, I got an email to print a label to afix to a return; however, there is no provision for changing size. I have a very small box -...

Ebay standard envelope for sports cards labels-- how are the charged?

I have been using these since they came out with them, but have not seen them charged to my account. Came someone from here or from Ebay explain to me how they are going to be charged??

ebay's calculated shipping grossly undercharged the buyer

I have sold the exact item (collectible trading cards) 10-15 times and entered the shipping information exactly the same. Everytime ebay charges the buyer more for shipping than what it charges me because of the ebay discount and I'm able to make a l...

Warning - Ebay underestimates on UPS shipping for items over 20 pounds

Ever since ebay started offering UPS as a shipping option, all of our shipments over 20 pounds are being quoted far less than actual charges. We have dozens of examples and the average underestimate is 32% less then we actually get charged. For examp...

First Class Mail International Parcel fee on my monthly invoice. OUCH!

On November 21 I shipped a sale to Germany via "First Class Mail International Parcel". The label was purchased through eBay shipping. Shipping was $13.00. Yesterday (December 7) an unexpected "New activity" charge came up on my monthly invoice for $...

Resolved! Buyer started return, won't ship back because they already altered the product

Long story short, I sold a doll. The buyer didn't like it, considered it to be not as described. I responded that I would gladly take a return and offer them a full refund. The buyer opened a return request and I accepted. After several days of nothi...

eBay Global Shipping has not been working last few days

I sell a lot with eBay Global shipping, it used to show up every listing I made and now it hasn't or won't show up on anything. I have called eBay and they just say it will work itself out but it hasn't and it's cost me money. Anyone else have issues...

Resolved! eBay Managed Payments - charges for eBay Shipping Labels still being deducted from Paypal

I recently switched to eBay Managed Payments. I've always used eBay Shipping labels, and it was my understanding that the charges for said labels are supposed to be deducted from funds labeled as 'processing' within eBay Managed Payments. However, th...

refund for wrong item

i send return request to seller and seller declined it , seller send me defective item which was not described and now how can i get refund ?

Ebay $1 Standard Envelope - Please Make Available SOON for Other Categories! Great Innovation eBay!

I have been following the Standard Envelope that Ebay just introduced. What a fabulous new option!! At the moment it is for sports cards only. I hope that ebay rolls it out to other categories very soon. I sell a lot of low cost photographs, it would...