Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Product returns closed?

I recently purchased a product for my specific vehicle with the 'this part fits your vehicle' description, arrived within 5 days and a month later when I had time to install I find they are indeed the wrong part for my 1974 chevrolet, attempted retur...

Can't add Tracking Number

I entered a bunch of tracking numbers but one of them won't take. I enter the number, select USPS, then "Save" and when I go back to "Manage orders waiting for shipment", it's still there. I've tried numerous times over the last couple days, it will ...

SCAN SHEET EBAY, MAKE IT!!!!!

I'm reopening this discussion, because it is frankly making me irately angry, that on the one hand, I get told to just drop my stuff because there are people in line, and get a hard time given to me EVERY SINGLE TIME I ask for them to be scanned. I'm...

User avatar by Adventurer
  • 625 Views
  • 10 replies
  • 2 helpful

Seller having no returns & eBay money back guarantees

I need some help info. sold a Nintendo digital code for Fortnite. The buyer wanted a picture of the code and not to have to wait in the mail for it. Which was fine it was a option stated in the listing. The listing also stated no returns and sold as ...

User avatar by Adventurer
  • 417 Views
  • 12 replies
  • 1 helpful

EBAY is zero help. How do I get this straightened out?

I sold 3 items to a buyer. One of the items was damaged in shipping and is destroyed and she would like a refund for ONE item. EBAY has taken it upon themselves to issue a FULL refund instead of a partial for ONE unit. I have called them 4 times and ...

Problem with vendor

Hi,I am having problems with a vendor who will not resolve my issue. Because we kept going back and forth with emails trying to resolve the issue, it's past the date I can return and now they have stopped communication. There doesn't seem to be a way...

The free return guarantee is a joke

This is an order with a free return guarantee,but when I return the goods, the seller refuses to provide the return label,I reminded the seller more than once that if seller don't provide a return label, it will be expensive for me to create a return...

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will I receive my package?

on March 17 I bought a GPU for a good price, the seller looked good and trustworthy because he/she has been on eBay since 1999 and there are also very good reviews on this person's account, as both seller and buyer. All of a sudden though, a couple o...

User avatar by Pathfinder
  • 230 Views
  • 3 replies
  • 1 helpful
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