Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Confirmed addresses now that PayPal is gone?

Now that eBay is handling payments, will confirmed addresses no longer be a thing? The reason I ask is I've had buyers attempt to scam by opening chargeback disputes citing "unauthorized". The fact that I shipped to the PayPal confirmed address + pol...

I have a suggestion for sellers shipping to save money. Don't use oversized boxes.

I just received a package shipped to me across country. The item was small and way under a pound in weight , the length was 16 inches but is only probably 3 inches at the widest. the seller put a box that was at least 20x12x12... The shipping cost wa...

Purchased goods status

I’m worried about the goods including the night vision UV clip on to combat helmet goggles that I purchased about three months ago with eBay plus when I was on an Android phone and haven’t seen them, nothing but the phone has changed and I have waite...

eBay fees and seller support

What’s in it for me with all the free shipping and free returns. Is anyone else having an issue with buyers taking advantage and eBay siding with them?I had a customer that bought an electronic $400 item. Opened it and took it apart taking an irrepla...

Resolved! Handling a scam

I am a small-time buyer/seller who has used eBay off and on since 1999. I sell from my home out of my closet as a way to clean house. Lately I've been selling collections from my childhood to help make ends meet while I'm out of work. Just recently I...

Item Stuck at International Shipping Hub Redondo Beach Due to "Overweight - To be returned"

I had an order to ship to Ireland several weeks ago. Printed the label fine, no issues. It was a golf bag, weighed about 10 pounds. It apparently used the DHL ecommerce shipping for this package. It got picked up, headed for Los Angeles. I check trac...

Screenshot_2021-06-04 DHL eCommerce Tracking.png

Washington Post article on USPS--now with the text of the article

Biden inherited a USPS crisis. Here’s how Democrats want to fix it.The nation’s mail service is slower and more erratic than it’s been in generations, via the confluence of an abrupt reorganization and pandemic-era anomalies that has fueled demands f...

Insufficient Funds for Postage. Help!

I sold a couple items today, but when I went to purchase postage, it says I have insufficient funds. My store monthly fee came out yesterday and put my "holding funds" in arrears. I've never had this happen before. I have plenty of money in all my ac...

Resolved! Fedex delivery

I just saw the Fedex truck leave my driveway. I brought in the box and opened it. It's a case of dog food. I don't even own a dog. I then looked at the label. It's not my name or address. I wonder if there is a package for me on that truck and the dr...

Wrong shipping address

Hi. I bought an item and updated my address and payment. EBay has my updated my stuff, but an item was sent to an old address, not even on ebay any more. What can I do? Item being sent back to seller. Any help would be appreciated.

Sneakers

Hello there, I ordered a pair of sneakers covered by eBay authenticity guarantee on May 21st. I still have not gotten an email saying that the sneakers have reached the authenticator. Is there a reason for this?

Shipping options disappeared for UPS ground - "add surcharge to AK, HI, PR"

When listing, I usually offer free shipping in USABUT because many of my items are oversize or really heavy, I would ship UPSNormally when selecting UPS, and flat rate, you could click a button that says "add a surcharge to PR, AK, HI, Guam...."this ...

UPS ground “ Check back tomorrow for an updated delivery date”

Is there someone who has experienced or is experiencing the same issue as i do? So i ordered an item and the seller shipped it monday through ups ground, Seller dropped it off this monday 6/1 it’s already 3 business days have been passed since drop o...

Big ticket item for a foreign buyer

This is a 25*25*12 box weighing in at around 35 pounds and value over 3k. Any advice on shipping US to Taiwan? customs? shipping label? etc.does ebay print the label properly and generate a proper customs form? first time doing this, any advice welco...