Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Japan Post shipping delays?

I ordered a small package from Japan in March of this year and it still has yet to arrive. The seller has been very prompt in communicating and I don't suspect any foul play but is this normal? The parcel itself is small and I don't know if it's lost...

Resolved! Reprinting the label with the correct Address?

I sold an item, and I packaged the item/printed the label. The buyer notified me that they selected an old address by accident. How do I reprint the label with the correct mailing address? The new address is in the next town.

Details about my packages

Recently I noticed that I wrote wrong my phone number and I just fixed it and verified it but the problem is that I already bought stuff with this information. Do I need to contact the seller to change this or is it automatically changes when I corre...

MY item not yet

My item tracking number is RZ543275363GB my gmail account doesnt working so i cannot login my ebay account ...please help me...my item not yet

UPS Tracking Question

I shipped something UPS ground last week. It went probably the longest distance any package could from Seattle to Florida and was delivered today. There were exactly ZERO scans along the way, zip. I haven't used UPS GROUND in a while and was wonderin...

Resolved! Ebay shipping payments I've spent for tax purposes

A shipping snafu

Okay I sold to record albums to a buyer I sent them in the same box only one of the album's was marked as delivered the other one is not and I'm not sure how to make that so it is marked as delivered because the buyer receive both of the albums that ...

Is There a Way...

Is there a way to change my outgoing Shipping Label?My name and address are correct but in between it says "Marine Corps", I assume that is from when it was part of my address.

UPS price on eBay

How much can I trust the price ebay is quoting me for a shipping label? I don’t want to end up being charged $10 extra by UPS because ebay was wrong. Thanks for your input!

Misleading Free Shipping

The suggested listings say free shipping but when you go to the actual item listing it says it's not free. Reading up on this issue it seems it's been an issue for some years now ... Why? This listing could be used as evidence against eBay for the ...

Resolved! Accidentally swapped tracking on two orders - how do I upload the correct tracking?

Hello, I got a message from a buyer tonight asking if I accidentally shipped the wrong order because their package was shown delivered to Florida instead of Canada where they live. I immediately realized that I must've made a mistake on uploading the...

Shipper was able to create bogus USPS tracking....

I posted this elsewhere in the system, but in a nutshell; a seller was able to convince eBay's internal shipping system he sent a package to me and it was delivered. I have been in this business location for ~40yrs on a rural delivery route. I know t...

Paying for shipping labels

Now that eBay and PayPal have parted ways, how can I pay for shipping labels on eBay without having to use PayPal?

Resolved! USPS and the Constant Rising of Shipping Fees

USPS and the Constant Rising of Shipping Fees - The USPS is once again raising shipping fees and I am seeing this everywhere, anything you want to sell on EBAY over a pound and the buyer is paying almost $10.00 if your sale price is $2.99 why would a...