Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Resolved! Parcel going in circles

My package left New York then after two days it arrives at the same facility in New York.... make it make sense!!!!Does anyone have any clue as to why the package doesn't move?

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Fedex lost a package

USPS recently lost of my packages so I decided to use Fedex. I shipped a laptop through them in February, their customer service just informed me that they can't find the laptop. Kindly advice what to do. thanks

What to do with a return

Got a return request for an item today. The buyer received it a week ago and said they just opened it today and are claiming the item is a counterfeit. I know for a fact the item was not counterfeit and pulled up the invoice from when I purchased the...

User avatar by Adventurer
  • 363 Views
  • 8 replies
  • 1 helpful

Collectible shoe box damaged

My item returned in a box without any bubble wrap any special type of paper to protect it from getting damaged. My box is a collectors item and it returned damage

Shortsighted Return Stance from Sellers

Yes, I constantly read the advice of sellers to issue a "sorry there is an issue, please return the item for a full refund" statement at the first hint of an issue. For me, this shouldn't be a one-size-fits-all solution. Case in point, I recently (ok...

Resolved! Item shipped to a bad address

I sold and shipped an item to a buyer who's address was bad according to the Post Office so they are returning the item to me. I check tracking religiously. I contacted the buyer who admitted that his address was not correct and he assured me that he...

Ebay has made requesting help an impossible task.

I purchased plastic refridgerator boxes from and they arrived in a soft bag and all were cracked and broken. I tried to ask for a refund and all they offered was 20%. I don't think Ebay will last long if they can't or won't protect their buyers!! I t...

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User avatar by Explorer
  • 269 Views
  • 4 replies
  • 1 helpful

Ebay International Shipping sent the package to the wrong country

Hello, I'm trying to figure out how to resolve a shipping issue. I sold an item to a gentleman in the Czech Republic and used his address to ship using Ebay International Shipping. I supplied a tracking number and have tracked the item from my addres...

User avatar by Adventurer
  • 193 Views
  • 1 replies
  • 1 helpful

Bought an item international, no delivery ETA?

I purchased an item international, and there is no ETA for delivery. Nornally when I purchase things it shows an ETA even after an item is shipped. Do international purchase not come with the MBG? Because normally if the ETA has passed you have 30 da...

User avatar by Trailblazer
  • 411 Views
  • 3 replies
  • 0 helpful
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