eBay

Return Cost

Hi I have accepted a return and issued a ebay return label but buyer has declined to use that and sent return by a much more expensive carrier am i responsible for the much higher cost

Shipcover Insurancd Question

With all these postal delays, what happens if a buyer files an item not received but you have Shipcover? To be specific, the FAQ says a person can file a claim for missing item after 30 days from the estimated due date. However, what happens if with ...

Been over a week. Seller won't reply to sending another. Replies only about refund but never does

if a buyer wants to return and claims it is seller's problem how to make sure i don't pay for label?

If a buyer wants to return an item but, as they love to do, claims there was a problem with the item--which there definitely was not--but they try to get ebay to give them a return label and charge me (the seller) for the label how would I check to f...

Refund

I recently cancelled an order. I received it a message saying I had received a refund. But I haven’t seen any refund back in my account yet. It’s been a day. How long till it shows up back in my bank account

about my item

UD400453381YP this is my order tracking Id and I need It rapidly, Please help to get It for me.

Ebay standard envelope

I have a sold item that i can use the Ebay standard envelope for but i can not select the Ebay standard envelope on the print shipping page. I listed the item with Ebay standard shipping and i have tried to change the dimensions and weight on the pri...

Bought item that I returned. Sent item back and seller refunded me. Item "returned to sender">ME.

I did a "Buy It Now" purchase of a New external harddrive. When I received it there were red flags that it was not new, possibly not even authentic. I requested a return with an explanation and the seller immediately approved the return. I sent the i...

ebays international shipping

I am sorry to say this but What A MESS!!! Item shipped and lost - lol - I prepaid the shipping - money held for close to three months??buyer refunded after almost 3 months??? I called and was reassured no problems like 3-4 times and then the case is ...

Tracking status: Insufficient address

So I'm assuming it's on it's way back. It was shipped with an ebay generated label so nothing was changed. I haven't had this situation before. Will I have to give a full refund including shipping? I haven't contacted the buyer. What's the next step ...

USPS Parcel Select Ground

When I listed an item, USPS Parcel Select Ground was the cheapest way to ship, so that was the shipping method I chose (and what the buyer marked). However, I don't get that as an option to ship. Can I ship it USPS First Class Package? That is an opt...

Can’t open a return!!

I need to return a counterfeit item and after i select the reason it glitches and says something went wrong and that’s it!!

insufficient funds to ship items (because payout was today immediately after a few sales last night)

gotta love the bureacruds running this circus nowadays I sold 2 items yesterday, but this morning was my new "improved" payout so I got all my money... but now there is zero in my ebay account so i cannot print labels to ship them, except by using pa...

How to put in a claim for UPS when package is destroyed.

I print labels from eBay and have started to use UPS more. It shows that the label includes $100 in free insurance. UPS smashed the heck out of a box and the contents shattered. I know how to put in a claim with USPS, but I looked at the UPS website ...