Shipping

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Resolved! Buyer with US shipping address and country changes

Buyer with US shipping address and country changesI just started my eBay selling account last week. I had a buyer make an offer on one of my items. However, this buyer is new to eBay, has no feedback, has what looks like an incomplete United States m...

Shipping rate tables

How do you associate a listing with a shipping rate table? I can easily create and name shipping rate tables but cannot find anywhere how to specify that a listing should use one ... Any help would be greatly appreciated. Thanks very much!

Resolved! Uncollected Packages

What happens when a customer does not reschedule a package delivery that was sent back to the Post Office because they were not available to collect on the date of delivery?

Resolved! Buyer returning item saying item is a knock off, buyer remorse abuse of return policy

I have been selling name brand jewelry purchased directly form the manufacturer. All of my jewelry is authentic. I am set up with automatic return policy so my buyers can return the item if the do not like it. I have a buyer claiming item is not auth...

Labels printing extra large, one to the page...Improvement?

Dear eBay, Please return to the prior label printing system until you perfect this new change.Thank you for your consideration,cpstuff

Refunds Not Processing

Done many refunds, not new to the situation. Refunded last night. In MP. Been stuck waiting for over 12 hours. It used to just take a few minutes with an alomost instant email. What's wrong?

Beware never change your mind and accept a return. eBay will always win.

I recently sold an item and it was set up for no returns. Buyer opened a defective item return saying it didn't work. After conversing back and forth with the buyer the part bought was the wrong part that the buyer needed. There were no harsh words a...

Ebay screwed me again

I'm am over Ebay. They do not protect sellers AT ALL. This is the second time that they have screwed me with a fraudulent buyer. First time: buyer buys pants from me that say clearly on the listing ate BLUE and have blue pictures. Buyer reports that ...

Shipping

Just curious. Now with the Managed Payments in place, do you think eBay will ever get to the point where they will draw the buyer's shipping fees out of the final sale, instead of billing my Bank Account immediately each time I ship?. I would be more...

Cancellation for this order is pending

I have requested for the seller to cancel my order which I have already paid but the seller told me that they have already paid for the shipping although the item hasn't been shipped yet. Since the seller already paid for the shipping, I told the sel...

I need to start a return but my messages to seller are not going thru.I may have ordered as a guest.

I would like to return an item to seller butmy messages are not going thru. I may have ordered as a guest. Also my order is not showing up in purchase history. Seller ask me to not use defective option. How do I get return labels?, by mail or at post...

Media Mail

How are sellers getting away with shipping jigsaw puzzles using Media Mail?

Does "Refund Buyer" on a return that is not SNAD auto refund entire amount

Does "refund buyer" on a non-SNAD return refund entire amount or does it give option to deduct original shipping? I have not done a refund in quite a while and could not find a current question of this nature. I don't want to click on "refund buyer" ...

No notification / indication when buyer selects next day delivery option

Hi, To qualify for eBay top-rated, I have added a second shipping option so that the buyer can select next-day delivery at their own cost. When a customer selects this option when they purchase, there is absolutely no indication that they have select...

Received an offer but couldn’t accept it as it was already declined? first time using the feature.

as stated in title; had received an offer i was going to accept on an item i was selling only for it to already be declined... did i accidentally decline? a setting i missed? first time using the feature so i’m not sure.