Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Options that the seller has for shipping the money for the return

Hello, I bought this heavy item on a pallete (expensive shipping) on eBay and the deal was made inside the European Union. I found out some days later that this heavy item is faulty and I opened a case as "item not as described". Seller denies it was...

I honestly dont know what to do from here

I bought something (doesn't really matter what) from this seller and later (after the item was shipped but before I actually got it) I decided to refund it. so eBay tells me I need to send the item back to the seller (a thing which costs money) and o...

Shipping label clocking when printing

I use mozilla when printing shipping labels, I have a DYMO label printer. Something has changed, when I click to print the label, I get a page that says preparing preview, all it does is sit there with a spinning clock... I get the same thing when tr...

Connecting own Fedex acct to E bay

Hey all, Does anyone know how to connect own fedex account to E Bay? TIAMomma Frodo

New Shipping Labels--Are There Directions???

Haven't had a sale in a while and was surprised at the "new and unimproved" shipping label page today. Could not find the option for shipping date, label format or receipt. I couldn't even orient the label on my page. Are there user settings? Where? ...

Sent a package to a buyer in error. 1 is correct the other if for another buyer

I erroneously shipped another buyer's package to a buyer from the previous day. Buyer 1 - packaged shipped and received - successfully.Buyer2 - their package was also sent to Buyer1 days later. Both by UPS. I called UPS and they are unable to assist ...

Is postage.ebay.com is down?

Is postage.ebay.com is down ? Can't be reached for printing labelsThis site can’t be reachedCheck if there is a typo in postage.ebay.com. If spelling is correct, try running Windows Network Diagnostics.DNS_PROBE_FINISHED_NXDOMAIN

Bogus Return Request

OMG, I am so angry and frustrated right now. Would love some suggestions...I sold an item to a scammer and now I'm supposed to refund him????I opened item from new box and sent pictures of item in brand new condition then replaced in manufacturers bo...

Help me locate my item (USPS research cases, etc)

I have a package that's been "awaiting delivery scan" since 2/14. The buyer already filed INRs and won. I've since filed a research case (that closed immediately the next day), a missing mail search (no update at all), and an additional research case...

Procedure to Cancel a return requested by buyer

How can a buyer cancel a return request after seller sent a return label? The buyer decided she liked the item, however I approved the return and sent buyer a Return Shipping Label. I cannot find any information on resolving this issue. I cannot find...

Is it possible to contact eBay?????

I recently purchased a low value item (<$20) on eBay and the seller said that returns were possible. As it turned out, the item did not fit my equipment, so I proceeded to return it. eBay said that the return cost would be about $100.00!!!!!!! I canc...

Ebay now automatically selecting eBay standard envelope for cards

I've been selling some old pokemon cards lately. I know there is a new option to send cards in paper envelopes for less than $1, but since most of my cards are in the 30-90 dollar range I don't feel comfortable with this and have been setting them wi...

I sold three foreign currency bills on here all shpped in one pack ebay dings me no shipping info

I recently sold three foreign bills on this site the first bill sold grouped up when the invoice was sent but the tracking information was not uploaded on the other 2 bills which of course were sent in one pack to be kind to the customer. Now my dash...

Resolved! need help listing an item for domestic shipment only

I am trying to list an item for domestic shipment only. I am stuck in an error message loop. I have indicated no international sales. I have unchecked the box for GSP. This doesn't seem to matter. When I do a preview of the listing, it shows shipping...

My Debit Card it hasn't an IBAN number, will I take my refund or partial refund?

Hi.since 24.March.2021, I got message from seller told me he was refunded me, and I saw inside purchase history this message shows up ( you are partially refunded ), but I didn't receive anything to my debit card ( my card hasn't an IBAN number ) and...