Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

No return shipping adress

I'm a new seller a buyer asked for a refund but my return adress is wrong both my primary and my purchasing addresses are correct but there isn't a return shipping adress. I went to my ebay_adresses_and it should be here but it isnt.

Resolved! getting technical help from ebay

I'm so frustrated that I can not figure out how to talk to someone about technical difficulties.I send an offer out. Someone who was watching the item, took the offer. I received the "PAID SHIP NOW" notice. When I open it to process this purchase, it...

Resolved! Seller Fraud

Brought black and decker auto charger by seller Sussett Gome SuzO on ebay.The seller does not give a fed tracking number until day after it arrived. I never received it. It was deliverd on a Sunday afternoon. On the Monday finally received my trackin...

What is it with restricted good to Canada via eBay shipping?

I sold a doll to someone in Canada and it is being returned to me via eBay's international postage system. They claim it's a restricted item. **bleep**I can't get a straight answer from eBay, just a form letter. When I look at Canada's Postal Restric...

User avatar by Adventurer
  • 337 Views
  • 2 replies
  • 0 helpful

Lost Package/Insurance

I sold a handful of sports cards back on 5/31 for $296 and on 6/1 created the shipping label. The item is stuck in transit and i went through the motions of filing a USPS claim however it states insurance was not purchased. When i look at the half of...

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User avatar by Adventurer
  • 559 Views
  • 10 replies
  • 0 helpful

Asking question

Hello All,I would like to ask you two questions:1. How eBay check the product before shipping?2. what if the product goes to the wrong destination what happened?Thank you all, look forward to hear from you.

Resolved! How do I confirm a buyer's address?

I made a sale while "away". That's great but now that I've already got my payment details,they list a $.97 fee for international. The buyer's address bus supposedly in Delaware. How do I confirm their address? Thanks.

User avatar by Adventurer
  • 1000 Views
  • 3 replies
  • 1 helpful

shipping label

buyer wants item sent to a different address and EBay won't let me change the address, they won't let me print shipping label.any help???

Fedex third-party shipment claim denied

Hello everyone. I sold a part that was less than 100$, purchased a fedex 2 day label on ebay and a few days later the buyer sent pictures showing the order was damaged, box bent and the part damaged. I submitted a claim and it was denied within 2 day...

Outrageous added on UPS Label Fees and Fed Ex

I don't know what's gone on with UPS but they charge EXTRA LABEL FEES after you pay for shipping and quite a bit after the fact. I've called about this and the agent agreed it made no sense and put in 'disputes' that of course have never seen a resul...

User avatar by Adventurer
  • 259 Views
  • 2 replies
  • 1 helpful

Book listed as media mail shipping only - buyer selected media mail - eBay won't let me print media

For the second time - I sold a book that offered only media mail shipping which is what the buyer selected - yet eBay would not let me print a media mail label - only priority mail. Although it was not listed in the Books & Magazine category as it wa...

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