eBay

how does shipping work?

I'm a new(ish) seller to ebay, and have sold a couple things now. one thing that always confuses me though, is that when I sell something, I only get the money for the item, and not the shipping money to purchase the label with (on mercari, you just ...

ebay shipping services did not deliver package to my addres.

I bought an item on eBay . The tracking number was not USPS but I have since learned is an eBay shipping service tracker. The item claimed it was out for delivery in a city 25 miles from my home and the following day tracking said delivered but the i...

FedEx Delivery Exception (potential scam?)

I have a pretty expensive item that has been “attempted” to be delivered three days in a row from a seller on eBay. I’m beginning to think I’m being scammed. I have a Ring doorbell which notifies me any time someone goes to my doorstep. The first two...

How to have a Buyer repaid for an item Refunded

I recently sold an item and shipped it out right away, however, there was a delay due to the bad weather recently and the tracking seemed to stall out. Buyer wanted a refund and said they would return item if it ever shows up. Fine I returned payment...

customs items

I purchased an item from China last Nov and it has been sitting in 'customs' at my local PO since Jan 5. When I went to my PO to inquire about it and other late packages, I was rudely informed that they did not have to deal with customs packages and ...

Mailing Rates

Does anyone know which U.S. States have the most expensive and the cheapest rates to mail packages via USPS? I recently mailed a package to Nevada and it was very expensive. I can't find any information on the USPS website. I appreciate any help in s...

Buyer demanding a Full refund

I recently shipped a set of dishware in it's original box, with extra packing material, and wrapped in an additional box. Out of 20 pieces, 2 of them arrived broken.I offered the buyer a partial refund of 10% of purchase price AND 10% of shipping cos...

I bought this item, why did it depart from this facility only to arrive right back at it again?

return an item

Hello.. how to return an item? Thank you.

AUDI Q5 SUNROOF SHAPE

My name is J R BURRELL I received my AUDI Q5 SUNROOF Shade today..It is Garage..when I open the Shipping Box and open the Shipping Bag the Pieces fell from the Bag.I purchase THOUSANDS of dollars of Products from EBay. This is un expectable ..I will ...

offering Global shipping program

Want to add Global Shipping Program to my listing, I have hit submit,Is that all you have to do?

Selected eBay Standard International Delivery but a regular international label was produced

I ship a lot of orders using eBay International Standard Delivery. Tonight I was shipping an order going to Canada. The buyer had paid for eBay International Standard Delivery and that was the option I chose for the label. However when the label was ...

Ebay standard envelope

Prior to using Ebays standard envelope I was selling sports cards using a PWE. During that time I had some item not received which I could not control because the post office being overwhelmed. This past February Ebay informed me that rate was too hi...

Seller sent me wrong item. I returned item, Seller has not refunded me yet

The seller sent me the wrong item as part of an order. The seller offered a refund and now has disappeared. I opened a case with ebay, and ebay told me to return the item for a refund. The item was delivered on Wednesday and I have not heard from the...

How to ship high value Video Games who do you use for insurance and carrier?

Hi, I have some high-value video games to list from 3-5K and was trying to find out what insurance and company to use? Fedex said for collectibles the limit is $1K. UPS capital didn't know if they covered it and hasn't called back. Any suggestions? I...