Shipping

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Payment for postage as a seller

Currently postage is paid for thru my Paypal account when I print labels. This worked fine until e-bay chose to manage payments and send funds directly to the bank. I have not been able to find a way to change the way I pay for postage (labels). How ...

shipping charges

where does shipping chargers get deducted from

Shipping address change after label was printed

A buyer contacted me regarding a change of address on his purchase after I printed the shipping label. He corrected his address through his account, but the item still shows the old address. How do I get his new address without the sale being cancell...

I want to cancel my order.

my order no is 14-06508-67127.I did not receive item. and I can't contact this seller. and I can't find delivery status. so I want to cancel this order.

USPS Adjustment: Got Hit With One This Morning, Bogus #'s.

And so... I wake up this morning to an email from eBay saying that they are charging my account for underpaying USPS postage on a package I shipped a while back: Hi Charles,The US Postal Service has let us know that some of your recent shipping label...

Buyers Tying Up Payouts with Unwarranted Opening of Requests

Would it be possible to stop buyers from opening requests so soon after shipping? Economy shipping coast to coast is going to take longer than five business days in a time of pandemic lockdowns, unprecedented volume and winter weather. I've had cases...

I have two similar items with exact dimensions but calculated rates are different

Good afternoon,I have spent hours trying to figure out what is happening. I have a bunch of listing that need fixed but for the better sake of the argument I will just use 2 listing, 333869066384 and 272665671574. These two items are very similar in ...

Anybody just get this email from Ebay about the shipping labels error?

I'm curious, Ebay is just casually letting us know that it will be pulling money out of our accounts, or crediting our accounts as they see fit over the next week. IS THAT right? Is this how it is now? "Meh, we wanna take some money out your account ...

Trading Cards- Stnd Envelope and First class options giving same rates to buyer..

When listing trading cards i am offering both First Class and Standard Envelope Options for approx 2oz card (inside a toploader). Standard envelope would be about .71 and First Class roughly 3.50.....but my buyers are selecting First Class and its on...

i cant talk too real customer sevice person for ebay

i have accounts with bay but im only able too log into one . i tried chat and cant chat with anyone to solve the problem

Buyer Requests a Refund For Defective But Item IS NOT DEFECTIVE!

I am not looking for advice. Just had to vent my frustration. I sold a BRAND NEW legacy iPod and the buyer has now put in a return request. The description reads: Looks new (NO KIDDING!) Plugged it in and will not charge nor will it turn on. Attempte...

I ordered an item and it came damaged but the seller doesn't allow refunds

I ordered an item that says it was used but looks new, no damages or and works like new. It came with a dent and broken screen but the shipping box is 100% fine and the product was wrapped up nicely. I am assuming it was damaged before being shipped ...

Used Ebay Standard Delivery in lieu of Priority and got extra charged by Ebay

Has this happened to anyone yet? My buyer paid for Priority International delivery $79.70 and the shipping time was quicker with the New Ebay International Standard Delivery and cheaper ($58), so I decided to use the cheaper, faster service for my cu...

Deliveries are still running way late!!! New eBay to take action, again.

tyler@ebay, brian@ebay , sheila@ebay , Just wanted to update on you on the fact that deliveries are still running late in a number of bulk centers. The Sandston, VA is notorious for being a black hole for packages. My wife's account had a package go ...

Buyer Picking Up Item Tomorrow But No QR Code or Six Digit Code

Hello, My buyer is picking up a rather expensive item tomorrow, and he said he never received a QR code or six digit code for pickup. How am I supposed to confirm pickup?