Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

free shipping issue free shipping on cell app and not on PC

so i had a item in auction and set up shipping. auction ended with no bids i relisted. it was 40lbs and its big. so it sold for 40 bucks what i wanted for it but its got free shipping. its been happening to a few items here and there, i check my prof...

return label for a customer

How do I send a return label to my customer? I shipped the wrong item to her by mistake.

Incorrect amount in the shipping label

I sold an item and the shipping fee was up to $51 . When I printed the label came up to $7.40 I had to pay the additional postage at the post office. Will I receive the full amount the buyer paid for the item including the shipping or the buyer is go...

International shipping to shipping

I sold an item to someone in China. I spoke with an eBay rep they said the customer must pay the shipping invoice first than pay me. I read on eBay the customer must pay me first than the shipping invoice is created. It’s been 5 days and nothing on e...

Resolved! Can I send an invoice for shipping if it costed more then expected?

Hey everyone, I was at the post getting ready to send out this package and I realized that the package was heavier by a couple of pounds and I would be taking a loss. I don't know if its possible to invoice the buyer for the extra cost of shipping or...

USPS won't update package past 'Shipping Label Created'

I recently got back into selling on Ebay to make some extra money.I sold 5 things out of those 4 have been delivered with no issues. I created all labels on May 30th and shipped all 5 packages out at the same time June 1st. I was in a rush to drop th...

shipping

how can i learn shipping

Wrong Estimated Delivery, AGAIN

Wrong Estimated Delivery, AGAINMy buyers were given wrong Estimated Delivery, because eBay have calculated the DESPATCH time as Estimated Delivery time, but did not included the Carriers time to their estimate. So for example TODAY'S ORDER SHOULD BE ...

Shipping to a certain country

Hello everyone!I have an issue I hope you could help me solve it. How can I make a specific country to pay more on the shipping cost? Because from reserach Ive made and talks I had with people all around the world I found that it will cost me more to...

Resolved! Buyer left comment called shipping charge 'ridiculous' and included 'price' paid

Buyer feedback comment: "fast delivery $3.87 for shipping though is ridiculous more than product value" It cost us $3.49 to ship the item. A difference of 38 cents. Is that not perfectly reasonable to cover packaging materials? The item is under 4 ou...

eBay Calculator and Purchase Shipping Label prices are wildly different

I am selling my old DVDs, they fit into a plastic shipping sleeve along with a packing slip. The package (sleeve, DVD, and packing slip) weigh 5 oz, and it only 8 x 6 x 0.5 inches and eBay Shipping Calculator says a large envelope via First-Class USP...

Ebay's So-called Shipping Service

Stay away from the Ebay envelopes!! The So-called tracking numbers they are using, are pretty much useless!! I have had items showing that they were delivered 2 or 3 days before I actually received them!! Other items were just showing label created, ...

Why Is Discounted Shipping Not Working

I set-up combined shipping discounts so that the buyer pays full price shipping for the 1st item and for each additional item it should add $4. Instead it is still adding the full price shipping for each item and not applying the discount. What am I ...

Resolved! International shipping help

I have a buyer from overseas who purchased an item even though it was listed as no international shipping. He really wants the item and has offered to pay for the costs of shipping and wants it sent Express. Item was originally listed as 'free shippi...