Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Ebay Standard Envelope option Grayed out on Shipping Label Screen

Help - We list single coins with the shipping service of Ebay Standard Envelope for cards, Stamps etc. We charge $1.00 for shipping, hoping to use the new reduced postage charge for 1 coin. When we get ready to ship a purchased coin, this option is g...

Resolved! Never received my item and eBay refuses refund

Hi guys, I can't believe this is happening but eBay is not honoring its own policy. I bought an item through international shipping but it never left my country's customs. They never even tried to deliver at my address. It was returned to the seller....

high shipping cost and delivery speed

I usually look at the total cost of a item before deciding to bid or buy, many sellers offer expedited priority mail which is expensive, it causes me to not pursue purchasing the item. While fast delivery can be good, why can't sellers offer more mod...

just got an order from Puerto Rico shipping seems high

I just got an order from Puerto Rico shipping seems high are there any shipping carriers that's low shipping coast to Puerto Rico?

Buyer wants refund on item after it was shipped

prior to recieving it they claimed they did not order it.I advised them to contact Ebay and find out if the account was compromised. I make it a practice to ask the buyer to search my listings and tell them I SHIP the next day and will delay if they ...

Shipping

Hi, I have sold an item and paid for UPS shipping as the item is too large for the medium royal mail selection. How do I update the status to sent. I have a tracking number for proof. Thanks,

global shipping

is global shipping good for the buyers or just for the people providing the service. does it hurt American sellers business . being Canadian i tend to walk away from auctions offering it . something to think about .

Shipped From / Returned to PO Box

On June 5th I tried to update my shipped from and return to addresses to a PO Box. But everytime I did, it said invalid zip code. I wrote to ebay and got a ticket number. Nothing happened. I contacted them 4 times, nothing happened. Today I yelled an...

free shipping issue free shipping on cell app and not on PC

so i had a item in auction and set up shipping. auction ended with no bids i relisted. it was 40lbs and its big. so it sold for 40 bucks what i wanted for it but its got free shipping. its been happening to a few items here and there, i check my prof...

return label for a customer

How do I send a return label to my customer? I shipped the wrong item to her by mistake.

Incorrect amount in the shipping label

I sold an item and the shipping fee was up to $51 . When I printed the label came up to $7.40 I had to pay the additional postage at the post office. Will I receive the full amount the buyer paid for the item including the shipping or the buyer is go...

International shipping to shipping

I sold an item to someone in China. I spoke with an eBay rep they said the customer must pay the shipping invoice first than pay me. I read on eBay the customer must pay me first than the shipping invoice is created. It’s been 5 days and nothing on e...

Resolved! Can I send an invoice for shipping if it costed more then expected?

Hey everyone, I was at the post getting ready to send out this package and I realized that the package was heavier by a couple of pounds and I would be taking a loss. I don't know if its possible to invoice the buyer for the extra cost of shipping or...

USPS won't update package past 'Shipping Label Created'

I recently got back into selling on Ebay to make some extra money.I sold 5 things out of those 4 have been delivered with no issues. I created all labels on May 30th and shipped all 5 packages out at the same time June 1st. I was in a rush to drop th...