Shipping

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Item stuck in transit - what to do?

Dear eBayers, I am a seller (Czech Republic). I received a payment from a buyer (US) so I immediately packed and shipped the item. Everything worked out well until it arrived in USPS (International service center) in New York. It's been stuck there (...

Still waiting on customer service, stressful.

In a weird situation where the seller is claiming that I returned them a broken phone when in fact it was them that sent the phone that way!! The seller sent in a request to Customer Service on the 22nd. Is there a way to speed up the resolution? Doe...

how should I have handled this? insurance on expensive package

Sold a really expensive book and packed and shipped the same way as I've shipped hundreds of books. Of course this time it arrived with [slight] damage. The customer was clearly buying for a client and was spitting nails. I refunded then she shipped ...

Return postage

Seller sent his address instead of a return label.

Do volume discounts change shipping costs automatically?

When I list an item and offer discounts when buyers buy more of the same item will the shipping cost automatically “adjust” and increase as more items weigh more? If not, what is the easiest way to make sure that shipping cost increases commensuratel...

Guaranteed Delivery

I am just wondering.... how can eBay give a guaranteed delivery date, when (for items shipped via USPS) the post office doesn't guarantee anything anymore other than Overnight/Express shipments? I ordered something last week, guaranteed delivery was ...

eBay unable to process usps labels

I tried numerous times to purchase usps labels only to get this: "We were not able to take the payment." I am in managed payments and have more than sufficient collected funds.

Need help with a return

Ok so I sold a pair of shoes to somone on eBay and when he got them he started saying there was missing insoles who he shoe laces and that they were repainted so he asked for a partial refund so I agreed we had a long 4 hour back to back on how much ...

Resolved! No acceptance scans from USPS

I recently had ) auctions end and received payment promptly on all six. I printed labels via eBay and took them to the post the very next afternoon. I was told by clerk that they would not scan my prepaid eBay labels and told me to drop them in the c...

Don't ship until E-bay pays you!

After 15 years, I will not ship anything until I receive E-bays payment for selling. Would you ship an item you have not been paid for? I don't think so, lets all stick together on this and slow down shipping until they change something. I shipped sa...

Return Tracking

For returns where the seller pays eBay to generate a return label for the buyer to use, Where can the seller see the tracking number generated? Is it better to make your own label for them via Endicia, Pitney Bowes, Ship Station, etc., so you know? T...

can anyone explain me why USPS is looting people through shipping label page?

package dimension : 12 x1 2 x 12 weight : 1 lb NY TO CA charge 8.59$package dimension : 14 x1 2 x 12 weight : 1 lb NY TO CA charge 49.52$ ebay needs to fix this issue, before seller switch to other platform, USPS stealing from sellers!!!!!!

I can only bulk print 20 labels at a time. Please help

For some reason since a few days ago ebay is only letting me print 20 label each time. It is not a problem on my account by itself but also my mother. This stated happening on both accounts on the same date. Is there some setting that ebay activated ...

ANOTHER WAY THAT USPS find to steal from SELLERS !

this attached item strainer cannot be fit in flat rate box, now USPS is keep bullying its calculations!!!! its open violation , how a strainer can fit in to flat rate box!!!! if USPS is out of funds its not my fault !!! did any body facing same behav...

Buyers address linked to scammers

I've sold a item and checked the address with a Google search because I was curious about it and the address has been linked to many scams. The buyers profile seems legit, has been on here for quite awhile and has 100% feedback on well over 300 aucti...