eBay

best way to handle this return?

Sold a car part, buyer shows me pictures it arrived with a tab broken off. Buyer wanted a refund. I said he could return it, or if he wanted to try it in his car and it still works I'd knock something off the price. He chose to return and his last me...

Shipped Camera with UPS. Buyer never received it.

I shipped camera valued over $1000. The buyer was only 7 miles from where it was shipped. I used UPS store for the postage. Package was to reach buyer the next day. The same night I shipped Package, tracking never updated. Normally it updates around ...

USPS Dead Mail/Package sent to Recovery Center: Has anyone ever successfully recovered their item?

Hi! I bought a beautiful rug from Morocco and it made it to New York, then to the capitol of my state & then to my town's local post office were it disappeared with the "In Transit" update of USPS Dead Mail/Sent to Recovery Center! Has anyone else ha...

Return shipping issue

I guess this is the same organization everyone is complaining about. I ordered a package (four, see-though masks as I am starting to teach again and son is providing on-site social work. I tried a dozen ways to make the mask fit. It doesn't. Ebay ack...

Printing just an Address Label without postage

Hi, I ship a lot of my items via PWE and use the Print Address Label function to just print out the buyer's name and address. However as of about 2-3 days ago that option has disappeared. It looks as though eBay did some modifications to printing out...

Ask for refund after 90 days

Hello. I bought an item on December 3 the expected delivery is 10 December it didn’t arrive And I traveled outside us. After that. The I sent a message to the seller to send me my refund he told me to wait the item will arrive soon I said ok. However...

Best and cheapest ways to ship when most items going out are fragile

I am newer to selling on eBay, and most of the items I have been shipping out are fragile. I am curious as to how I should be packaging them and how I should be shipping them. If it is a breakable item I know that I need them in sturdier packaging wi...

Heads up -- there is a problem when purchasing a return label through eBay!

When trying to purchase a return label through eBay for a package that weighs 3 oz. and was shipped first class mail to my buyer at a cost of 3.09 , eBay is charging 19.10! Customer service has confirmed that their shipping dept. has confirmed anothe...

Does buyer refund original shipping price?

So I just got a package that was really poorly packed and damaged, so Iam returning it, but the thing is I had to pay $17 for shipping, so is that money going to be returned or is it gone?

How can I have a package that’s already in transit deliver to another address

Has eBay changed to start taking money out of MP Available Funds for FedEx labels?

Before today, 4/1/21, we were not immediately charged for FedEx labels but received the bill for them on our monthly invoice a few weeks after the package was delivered and the price verified. All of a sudden today, money has been taken right out of ...

shipping small items

hi what is the best way to ship small items?i have a bunch of baseball style cards that will be shipped in a plastic sleeve weighing about .5 ounce each.the price range will be $1-$5they will fit in a regular sized envelope and mail at $.55.however i...

Filing a Claim for Damage with UPS

I have a package that was shipped through UPS. The buyer received a box that was damaged and had been taped up. I have tried to file a claim with UPS but I keep getting a message that I have to have the account number associated with the label. I don...

Usps small packet form, Should I be concerned?

I orderd a nintendo switch, usps is delivering it. But the package says small packets and I'm getting a tad bit scared it comes on monday, Should I be concerned?