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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Global Priority sucks!

I will never ever purchase anything again from sellers who will only offer Global Priority. I would much rather pay less for 1st Class shipping and pay any duties/taxes owed on arrival. I am on the West Coast of Canada, tracking a recent purchase, it...

Resolved! Any suggestions how to mail a large framed piece of art?

Any suggestions for the best way to ship large framed art? I was thinking of selling a large framed artwork that's about 3 feet by 2 feet. FEDEX would cost a couple hundred bucks, which seems nuts. To anyone here who regularly sells large framed art ...

shipping multiple oversize boxes to same address

I am learning the hard way- my first sale is a wonderful 14 piece blow mold Christmas set to an out of state buyer. Unfortunately, I did not calculate shipping. Now I am unable to find an inexpensive way to ship 8 oversize boxes to same address. I ca...

eBay shipping label page for USPS Parcel choice

Where is the choice for shipping USPS Parcel on the eBay label page? This has been a problem for me the past month from October 2020 to November 2020. I used to be able to choose that option on the eBay label page but it no longer is showing up. I cl...

Package available for pick up

I have a package that, after googling the address, had what appears to be a failed delivery attempt on a Saturday to a package forwarding company in Florida and is now being held for pick up at the post office. It's been a few days, and it doesn't sh...

shipping

item was sent out for delivery , and now it says it was returned. never delivered theres no reason to return the item they never even seen it. what happens

Ebay Standard Envelope....Over charging and reconciling after being charged.

First let me say that eBay standard envelope has been a godsend for those of us that routinely sell inexpensive sports cards. That being said there are 2 GLARING issues that I have not seen mentioned here in the forum and need some answers to, which ...

Items from China cannot start refund process!!!

I bought some items from China which took over 30 days to get here. Now I cannot start the refund process or leave feedback as it has been too long. The seller will not reply, as they know there is nothing I can do. Then there is no way to contact eB...

Can you combine shipping on 3 orders?

I tried to combine 3 orders and print out 1 shipping label but it wouldn't let me. It would let me combine 2 orders, but not 3. I ended up shipping the 3 orders in 2 boxes when i could have shipped in 1 box. Is this right?

Resolved! Zero dollar in Managed Payment fund, unable to purchase eBay labels.

Is there a way to transfer funds from bank to Managed Payments so that I can have funds to purchase eBay shipping labels? My store recently went on vacation mode and I will not have any incoming funds.

Shipping a coin

What if I am sending a single coin? First class shipping, which INCLUDES a tracking # is around $3.01. (If you purchase shipping online. Otherwise its even more at the post office.)That pretty much eats up the profit from the coin. Putting it into a ...

Buyer mailed back box with no item in it, no customer support available besides email?

As the title says, the buyer mailed back box with no item in it, just added bulk to the packaging to the box inside the box. No customer support available besides email? $500+ has been on hold in my Paypal account since this started, and now eBay is ...

Shipping Label

Unable to generate and purchase shipping label. Yes. Rebooted, logged out and tried on 3 different devices. Disgusted! Yes, I can go to retail center to purchase but will lose shipping discount. Disgusted!

Resolved! Recycled Shipping Materials

Do you put in your listing that you use them? If yes, how do you word it? We received an email today from a Buyer who was upset we "re-used" a box. We did. Bubble wrap was new, air pillows were new, but we re-used a perfectly good box. Buyer stated w...

buyer is requesting to cancel after I ship. If I give full refund do I get a defect?

I sold an item, and I buy the shipping label when I see that buyer paid. Now, the buyer is requesting that I cancel the transaction, simply due to change of mind. If I provide a full refund, am I going to lose out on the shipping cost? also, do I get...