Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

High import fees ?

So im new to ebay and wanted to buy some PC parts, the imports fees are so high, no less than 130$ !, so I filtered to free international shipping which doesn't show any import fees, my question is will I pay any fees when I receive my item ? If yes,...

Why are Chinese sellers allowed to put 90 day arrival times on orders?

This has happened to me a small handful of times-So I don't receive an item bought from a China seller, est. arrival time is 90 days on my order.I open a not received case after the arrival time but the seller doesn't respond and I don't have the opt...

Complaint

Sold by claudiaritter Order number:24-06876-79574 Order date Apr 7, 2021 Item no 384082325096Item has already been used. I couldn't activate Windows 10. As it is completely worthless I demand a refund. I hope for a favorable solution. I am very angry...

Buyer has requested to return shoes that don't fit

I'm relatively new to ebay as a seller. I sold a pair of used shoes in great condition. Literally worn once or twice. I posted many photos. Buyer emailed me asking to return them. I replied and asked him to please explain the problem. He says they do...

Package returned for "Forward time expired" from USPS ... Okay, now what?!?

I received a package today that was returned to me with a label on it stating "Forward time expired". The label had the Buyer's name but a different address, which I assume was a forwarding address the Buyer set up. I reached out to them via eBay mes...

eBay Refunded me twice

Basically an item which I purchased was held at KY Erlanger via the global shipping program because of it being restricted (don't know why because I've purchased electronics before). Nonetheless I opened a dispute and eBay paid $820 into my account. ...

The GSP

Hi, I'm interested in an item listed on eBay (shipped via the GSP) and also in items listed outside of eBay. If I won all the items, would it be possible (for the seller) to ship them together, outside of the GSP (i.e. direct shipping)?The problem ar...

Sports CardsSelling and Buying

Hello. I'm interested in hearing about how it's going for anyone selling lots of sports trading cards. I'm also really curious about Mystery Packs sales. I'd like to know how each sports card type has been selling in these lots and what price ofstart...

What government assistance programs have been established for sellers affected by the pandemic?

Sellers have been affected by product manufacturing shortages, and shipping constraints, etc., that were incurred during the covid-19 pandemic. What governmental assistance programs exist, if any, that could bail out the eBay seller(s) suffering from...

Package stuck on pre-shipment for over a week when seller says they shipped it

I am at a loss on what to do and I want to give this seller a chance, but it just seems off to me. I bought a package on Monday the 8th, tracking was provided the 10th and it has been stuck on pre shipment ever since. I originally asked the seller wh...

More Managed payment issues...Ebay please fix this..

So after selling here for over a decade I ran into a new issue.Now that Ebay has forced me into the managed payments, I'm having issues buying shipping labels.How this happens is this; Ebay sends my Payouts directly to my bank every few days once the...

Something good to say at last

I typically turn here to ask for an advise when something "bad" happens or I have a reason to complain.Not today thought.The item sold and shipped Feb 17th was finally delivered yesterday, Apr 7th. OH to TN.Meanwhile the buyer opened INR case and got...

Buyer didn’t return item

I sold an item a d when the buyer received he didn’t like it. I refunded all of his money. Now he will not return the item. I can’t find a way to contact eBay for assistance . Help!

global shipping.

I didn’t enable global shipping when I launched an auction. There is international interest now. The global button is now greyed out. How can I tom

Resolved! Seller shipped wrong item in FedEx packaging, provided UPS return label

The cell phone box arrived in a padded bag with FedEx printed on it in large letters, but provided a UPS return label. Will UPS provide new packaging for free or do I have to pay out of pocket? Is there a process for being reimbursed through Ebay if ...