Shipping
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Forum Posts

Item has not arrived - FRUSTRATED

I paid for an item on 4/2, stated it would be delivered on 6/28. It did not arrived and is stuck in Chicago since 4/18. I reached out to the seller, seller states that I need call USPS, I did, they can track it past 4/16, but other items that came in...

User avatar by Explorer
  • 274 Views
  • 4 replies
  • 0 helpful

calculated shipping charging more than the buyer paid

I see a handful of posts with similar issues... Usually I end up paying a little less than the buyer was charged for calculated shipping (USPS Priority). But my last few sales, I was charged MORE than the buyer paid. I contacted customer service to i...

Estafetamembers feedback

I have been using the PO Box service to Mexico from Estafeta to eBay called Estafetamebers for a long time now, and with so many years using the service I don't know why eBay promote a service like that, at best the service is average and in the wors...

User avatar by Rising Star
  • 219 Views
  • 0 replies
  • 1 helpful

Missing shipment..

An item sent to me from Europe has disappeared in ISC New York, No tracking since May 9th, the seller issued a refund... It seems that US customs either has a huge backlog, or not enough employees in the last year..

slow usps causing refunds

Ebay needs to add time to the shipment of goods. Instead they are refunding payments to the buyers before the item is received through no fault of the seller. Sellers should not be monetarily penalized due to a poor postal system. The problem is not ...

SHIPPING CHARGES

Can I change the shipping option of an item that I have sold on e-Bay to a cheaper option per a request from the buyer?

waiting for delivery

Hi all, It seems provided tracking no is a fake one#RU832121256NL I have tried this several places but it is not working.Tried to contact the seller but he is not replying for any massage. Please help me. Thank you

Resolved! Cannot edit calculated shipping rules to allow combined shipping

I want to let buyers purchase several individual items and combine shipping automatically (Allow combined payments and shipping). However, https://www.ebay.com/ship/prf (where calculated shipping rules are located) does not have an Edit Button there,...

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User avatar by Adventurer
  • 551 Views
  • 4 replies
  • 1 helpful

Buyer didn't include apt #. Item shipped back to me. How do I charge the buyer again for shipping?

The buyer paid, i shipped, the item was shipped back to me. The buyer has noted that this was their fault and is willing to pay for shipping again and has requested an invoice for the additional shipping charge. I cannot find the "Send an invoice" op...

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