Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

shipping options?

Greetings, I rarely ship anything large or heavy so I am out of touch about how to list with shipping options. I am going to sell a set of cookware that will weigh nearly 40 pounds and take a probably 15"-20" cube box. How do I give the buyer a choic...

Resolved! Buyer Selects Shipping but doesn't pay enough

What if the buyer chooses a different shipping method that seller selected but the buyer doesn't pay enough to ship it the method that buyer selected. In other words, for shipping a 10 pound guitar, the seller shipping method may have been USPS Retai...

i need help creating a shipping label

Hi i am new to this and made my first sale I have no clue how to create a shipping label. Can you please help me?

About international shipping

How can I remove an international shipping because my account is setting up for international delivery and so In my account I don’t provide international

Buyer asking if I can use their FedEx account for international shipping...

This is not allowed, correct?

winning bidder is from the ukraine . i only want to ship in the U.S.

what do i do? he has not paid yet or contacted me. how do i end this transaction and start over?

Buyer lying to get more

I have a buyer that says that a third of his package is gone upon receiving it even though I know what I packaged. He has sent me pictures of both the package and the supposed contents inside. There was no box, so you can tell there is a big size dif...

Fedex...I feel like a newbie

Hi, I have a 30 x 17 x 15 box. it's only 9lbs. Mostly packaging material inside. This is significantly lighter than the dimensional weight if I am following the instructions on the learn more tab they give you on ebay. If I did my math right I get a ...

Please help me! My shipping costs were all more than ebay said

My shipping was more in all items one was double. I also have one order I combined so it was less. What do I do!?

Has something changed with ebay's Global Shipping Program?

I sold an item to a buyer in Australia and I was informed that I had to send the shipping cost to him. Since my only obligation with the Global Shipping Program is to mail the item to the hub in Kentucky and I never even see the buyers address since ...

New USPS hub in Honolulu, Hawaii???

Can't help but laugh. I'm in the middle of Ohio, buyer in state of Missouri (400-500 miles). Small, less than 1lb box leaves Cincinnati and it's next stop....... the beautiful beaches of Hawaii!

Resolved! International Delivery item removed from non-USA search results?

Experts, This one is obscure. There is a new little link on the search page, "Shipping to." There is a pulldown hooked to it that lets a user change their location. I'm a USA seller, and wasn't seeing a new listing. Then I noticed that my shipping lo...

was charged 3 times for 1 shipping label and cant void it now

I printed a shipping label and was charged 3 times for it for some reason, And didn't notice until I was unable to void the shipping labels what should I do?

Fedex calculator on ebay still wrong when dimensional weight is involved?

Ended up having to pull two items I listed yesterday because despite the weight and measurements being correct, ebay was quoting a shipping price that was about half what it would actually cost to ship (light but a big box). Was there some way to com...

A buyer has messaged me stating package never arrived

A buyer messaged me saying the package never arrived. I shipped it using USPS and provided a tracking number that said the packaged was delivered May 18th, and only today has the buyer messaged me saying it never arrived. I’ve looked online and seen ...