Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Return item - return not closed after 4 weeks

So buyer opened return request about 4 weeks ago, i did accept it right away as it was does not fit return and buyer pays postage.For some reason return has not closed yet after 4 weeks of nothing happening and now it says delivered? How? There is n...

Buyer wants to change shipping carrier

Hi! I just sold my first item, yay! I thought I’d put UPS as carrier but it seems to have defaulted to USPS which, in this case, is $7 more expensive. Winning bidder wants me to switch carriers and change the shipping fee, but for the life of me, I c...

Mailing trading cards

Can trading cards be mailed using media mail?

A big problem with money devolution (PLEASE HELP)

Hello there everybody: (THIS MESSAGE IS A CRY FOR HELP)Well, I had (And still have) this problem the past year, I purchased an article on eBay on June 3rd of 2020, but the seller never shipped the article because he had troubles of shipping with cust...

INR Case, USPS says package ready for pickup. Would I be covered.

So I received an INR today by someone who is using a freight forwarding company. I am guessing they provided the wrong address because the tracking shows "Package ready for pickup" Would this count as being delivered? I knew I should have blocked thi...

Local Radio DJs advertised ebay's return loophole

I'm sure many people already know the ebay return loophole with false SNADs. But I recently heard on a popular local radio show where the DJs talked about returning items from ebay/Amazon and not having to pay any money to return it. They also went f...

A Note to Buyers if Item with Tracking is Not Received....

If you have not received an item that was shipped with tracking - check the tracking before contacting the seller. If the tracking shows the item was delivered, and the shipping address is correct - contact your post office, carrier, other family mem...

Courier being used for shipping should be disclosed to customers if not using USPS

I am a seller and a buyer on eBay. I stopped purchasing on Amazon because they are using couriers who leave your package in the foyer or lobby of an apt building where your items are likely to be stolen. Started making purchases on eBay only to find ...

Item shipped back to seller from FedEx due to insufficient address

Hello There, I have an issue with the eBay purchase, the item I have ordered on 8th March 2021. Due to the incomplete address written by the seller.. it has never reached me. And after asking FedEx they said it has been returned back to the seller, a...

How does bulk shipping work from sellers side?

I don't have a "store" I'm only a periodic seller. I do have a lot of items for sale currently and I get questions from buyers wanting to combine shipping all the time. I have no idea how to do it (within their cart) so I just say this: "How it will ...

Absurd answer from ebay about "Ebay Int'l Standard Delivery"

Is this as absurd as I think it is? How is ebay not able to give me this simple information about their own program? Can anyone out there just tell me what EISD charges for these countries for 8X10 padded envelope, up to 4 ounces? UK, Australia, Japa...

Shipping Labels Not Working Again. Why Ebay?

The dreaded, Something went wrong and we were not able to generate the label message is coming up all morning today. This is starting to happen way too often. Why eBay? I just want to get my stack of packages shipped and don't want to go through Pira...

Resolved! Shipping label mischarge

Hello! I was recently mischarged for a FedEx Home shipping label, possibly due to a faulty tracking label, and can't get eBay to make any correction. The actual package weight and dimensions were 21.5#, 14.0" x 33.0" x 10.0". Because of the size, the...

Shipping calculation using 28# DIM weight.JPG

Managed Payments Shipping Payments

Before I was on managed payments, all of my shipping labels were paid for by my CC. Now the USPS go through paypal to my CC which isn't a huge deal. But when I select UPS, it pulls the money out of my available funds. Is there a way to defer all ship...

Resolved! How is business going for everyone since USPS is so delayed with shipping?

Hello, I use to sell a lot on eBay and trying to get back into the swing of things. However, with COVID-19 messing everything up, I am a little hesitant so I am just asking. USPS has plummeted in its delivery times and for me to sell CDs and DVDs is ...