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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Multiple Packages for one Global Shipping Program Item

I have a customer who recently ordered a product to the United Kingdom through the eBay Global Shipping Program. However, during transit, a part fell out of the shipping box (likely when passing through customs inspection) and is needed for the item ...

Beware! Buyer paying shipping on returns

Just a heads up on returns. I ordered a spindle motor for a CNC machine on Ebay. I purposely selected a US "shipping from" location becacuse Customer Serivce issues are easier to handle with similar time zones. This spindle needed a specific mounting...

Global Shipping Program - the worst thing about eBay

This has to be the worst thing about eBay, aside from it's and PayPal's 13% cut of the sale... Items shipped through the Global Shipping Program as first sent to a local hub then onto their destination, often costing much more than just shipping dire...

Need help! Buyer purchased item them had eBay remove the listing a month later

I just received a message this morning that an eBay buyer went through eBay to have a listing removed a month after they received the item. Ive never seen a message like this before. It appears that the buyer will receive their money back, claiming t...

Just had my refund taken back off my card

i purchessed a graphics card on here waited paitenly for help for a refund well finally got the case to agree to a refund i checked my card few hours later and it displayed that the return had infact been posted to my card well i take a nap and when ...

Where do I go to pay for my Shipping Labels

Hi All, I've not sold anything on eBay for years and the interface has changed alot. I've sold a few items over the last month and offered free shipping on all the items, but used eBay to create the shipping labels. If I understand correctly, these l...

Hawaii - a foreign country??

I know that eBay charges international fees for shipments to Puerto Rico even though it is a US Protectorate and the USPS treats it as it does any US state. This is a big enough rip-off. Now I finally started checking all of my international fees and...

Resolved! Positive I have been scammed, seller provided fake tracking # as well

Hello all, as stated in the title I’m 99.9% positive I have been scammed and it is legitimately stressing me out to the max. Saturday I bought a 3060 graphics card from a seller on here against my better judgment for 800 dollars. I was hesitant to bu...

sELLER (s) saying my address unverifiable & cannot ship to me--untrue, is this a scam?

I've been on eBay for l6 years. At same address for last l0. This past weekpurchasing plastic bags-two sellers in a row say my address is unverifiable.I thought something went wrong in the eBay data base. I called eBay-no, myaddress is verifiable & s...

postal insurance question... I am a ebay seller and buyer since 1997.

I am an ebay seller and buyer since 1997. I have seen a lot of changes and most of them not so good for sellers. Sellers rights have been eroded away with every seller update. Now ebay wants banking information in order to sell here! Just today I wen...

Strange USPS Tracking - Circular

Has anyone else seen a package leave and then come back like this? 20 years of shipping, never once seen this. It's literally been in Seattle the WHOLE time (I live in Seattle and am the shipper). I'm convinced it will never leave, LOL

Combined shipping

Just started selling after a long time and have several buyers requesting combined shipping. As a general rule, about how long would you go before “closing out” the tab? I have a couple of buyers that would go 4 or 5 days (or even longer ) before pay...

Free Shipping on First Item - Charge on Each Additional

I have a couple auctions where the same multiple items are within one listing. Buy anywhere from 1 to 5, for example. Is there a way to have free shipping on the first item but if you buy more it's $X addition to shipping? I've been on eBay forever a...

RETURN POSTAGE

Hi ordered a vibration plate it arrived and worked for a week then went faultyseller will give me a refundbeen sent a royal mail postage slipbut the weight on it says 0-2kg but the item ways 24kg any advice?

Refund for a link

I ordered a repair manual as a link. I had the option of a link or mailed discs to me, I chose link. The seller purposely lied to me as I messaged before I bought to confirm the description was accurate. It was not. I asked for a refund and then he s...