Shipping

Forum Posts

Sorted by:

USPS package research case

I didn’t have my package delivered because of insufficient address with my apartment number not on it somehow idk if or how i forgot it so i told told usps and they put a package research case on it I’m just like oh wow that’s it I’m never gonna get ...

Getting rid of neutral/neg feedback

If a buyer agrees to get rid of bad feedback if you issue a refund but then doesn't after it has been received, can you message Ebay or Ebay for Business and get it removed by showing the agreement in the messages? What is the best way to go about ge...

Shipped via DHL; how do I upload tracking into eBay to satisfy handling requirements

Hello, I had a buyer in Mexico request an alternative to USPS for international shipping and after researching rates we went with DHL (he paid for the upgrade) The item was picked up today and I have a tracking number in the format of 18 8854 1xxx [1...

Resolved! Tracking Number

I have bought from a seller with 98.7% grade. We made a deal and i paid straight through paypal. I have paid over 2000$ and he told that he has shipped but is not sending me Tracking number. I saw his reviews after paying and most of them say the sam...

Resolved! Why only flat rate?

Why does eBay force sellers to use only flat rate for items over one pound? For local shipment the price is almost 50% higher than standard Priority Boxes or choose you own.

Return faulty items

I have tried to return a faulty item but the seller has closed the return. How do I get eBay to intervene as surely they have to accept a return of a faulty item.

Buyer wants to pay more for faster shipping (that I offer), but ebay won’t let them.

A buyer is asking to pay extra for faster shipping. I already offer FC, Priority, and express in the listing’s shipping section. But the geniuses at ebay decided the buyer doesn’t need those other two services and is only showing the buyer the first ...

Item is marked not as paid when item was paid for

I have an item that I need to return. The seller refuses to respond to any of my messages. I've called customer support numerous times, but they just keep telling me that the payment is "on hold", which I don't believe as the money has already been p...

Resolved! Seller had wrong return address, item failed to forward, item came back to me

I returned an item I bought because it was broken/didn't work. It was sent to the sellers address, which was apparently no longer their address. It then made its way back to me. Am I able to reprint a new label if they fix their address? I don't see ...

el vendedor ya no esta registrado en ebay

realice una compra y recibi un primer mensaje diciendo este articulo ya se envio, luego un numero de seguimiento, hoy revise la informacion de la compra y encontre que el vendedor ya no esta registrado en ebay. al parecer se trata de una estafa. como...

Buyer purchased item - misread description and wants to cancel. But he started a "return" instead?

I have a buyer who purchased an item, he confused my description with another listing and purchased mine by mistake. I boxed it up and printed a shipping label and was ready to ship and buyer notified me of his mistake - lucky it hadn't shipped yet. ...

Resolved! USPS ground...what’s going on?

I just sold an item for which I selected USPS ground on my item description . When the buyer bought it, they paid $11.35 for shipping. I just tried printing the shipping label and for some reason the auction was set up for a USPS flat envelope at $7s...

Possible to give buyer free return without incurring a defect?

A buyer purchased an item from me and then requested a cancelation. I tried to cancel it but eBay was glitching and wouldn't let me do it. 3 days later eBay says the buyer's cancellation request expired and I now have to ship out the item. So now I w...

Check Tracking before opening cases!

I wish people would check there tracking before opening up “package hasn’t been received” cases. Everybody knows the post office is jacked up right now. Yesterday someone opened a case, because they hadn’t received there package, yes the package was ...

Trading card shipping extra charges

Ive used the new trading card shipping for items under 20 bucks for about a month now. I basically throw the card in top loader in an standard small envelope and tape the label to the front. Its been working like a charm. I received a notice from a b...