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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

to print return label?

Hello, How to print return label? Thanks

Shipping option not showing up

Is anyone else having this problem? On just about all of our listings we offer the same shipping options. 1) Free standard shipping, 2) Expedited shipping (3-5 days), 3) Express shipping (1-2 days), and 4) Local pickup. The other day, while checking ...

Buyer claims item "broken" when clearly stated in title and description of listing.

I should mention that my refund policy is that I don't accept returns. So I sold a lot of around 50 broken phones and LCDs for around $450. I added a few more phones and LCDs in the order for free, after the buyer had paid, as I found some more I was...

Late Mailing

I mail everything within 24 hours yet I am hit with a late mailing due to the fact it takes the USPS two weeks plus to deliver a First Class Package (Ebay Envelope). What is up with that?

Buyer requested return on broken item

I sold a graphics card that is not functioning, listed under for parts or not working, and included in the description that the graphics card powers on, but does not output video. The buyer now requested a return due to the item not working. In the r...

Order never shipped. I can't help with support

Hello, my name is Rômulo do Carmo I made a purchase in August 2020 and order number 07-05497-21941 was never sent. the seller claimed that japan is not shipping to brazil. I'm trying to support the site but the system no longer recognizes my order nu...

Non listed item shipped by ebay?

Am I being scammed or what? Someone I have been talking to about buying a vehicle from is telling me that they use ebay to handle the shipping and transfer stuff. Am I being scammed or does ebay offer this kind of service?

Multiple Packages for one Global Shipping Program Item

I have a customer who recently ordered a product to the United Kingdom through the eBay Global Shipping Program. However, during transit, a part fell out of the shipping box (likely when passing through customs inspection) and is needed for the item ...

Beware! Buyer paying shipping on returns

Just a heads up on returns. I ordered a spindle motor for a CNC machine on Ebay. I purposely selected a US "shipping from" location becacuse Customer Serivce issues are easier to handle with similar time zones. This spindle needed a specific mounting...

Global Shipping Program - the worst thing about eBay

This has to be the worst thing about eBay, aside from it's and PayPal's 13% cut of the sale... Items shipped through the Global Shipping Program as first sent to a local hub then onto their destination, often costing much more than just shipping dire...

Need help! Buyer purchased item them had eBay remove the listing a month later

I just received a message this morning that an eBay buyer went through eBay to have a listing removed a month after they received the item. Ive never seen a message like this before. It appears that the buyer will receive their money back, claiming t...

Just had my refund taken back off my card

i purchessed a graphics card on here waited paitenly for help for a refund well finally got the case to agree to a refund i checked my card few hours later and it displayed that the return had infact been posted to my card well i take a nap and when ...

Where do I go to pay for my Shipping Labels

Hi All, I've not sold anything on eBay for years and the interface has changed alot. I've sold a few items over the last month and offered free shipping on all the items, but used eBay to create the shipping labels. If I understand correctly, these l...

Hawaii - a foreign country??

I know that eBay charges international fees for shipments to Puerto Rico even though it is a US Protectorate and the USPS treats it as it does any US state. This is a big enough rip-off. Now I finally started checking all of my international fees and...

Resolved! Positive I have been scammed, seller provided fake tracking # as well

Hello all, as stated in the title I’m 99.9% positive I have been scammed and it is legitimately stressing me out to the max. Saturday I bought a 3060 graphics card from a seller on here against my better judgment for 800 dollars. I was hesitant to bu...