Shipping

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Resolved! Global Shipping package says delivered but customer says it's not

The customer has requested that I check with the postage company about their package. Since it was shipped via GSP, I am not privy to any information about this customer, so I don't think their postal service will be able to help me. I think they pro...

Resolved! Scam? Customer in Kentucky selected International Shipping

I'm in need of advice. I have a buyer in Kentucky that purchased an item from me (I'm in NE), and selected international shipping. I didn't think anything of it when I set up the listing and then received payment, but now I'm worried that this may be...

Resolved! Ebay labels

Why are the labels for USPS printing so big?

return label

GOOD MORNING I NEED A RETURN LABEL SO I CAN RETURN ITEM . BUT YOUR CUSTOMER SERVICE WAS ASKING FOR FOR MANY DIFFERNENT CREDIT CARDS. I DON'T UNDERSTAND WHY??SO I CAN ALSO GET MY REFUND FOR THE ITEM I PURCHASEDI AM VERY DISAPPOINTED THIS WAS MY FIRST ...

Return Shipping label

Hi, anyone knows how to print off a return label a a buyer? I paid the return label at PayPal but couldn't print off the label.

Excluded Shipping Locations

I always exclude everywhere except the US. Why was a buyer from Malta allowed to buy my item? What is the point of created an excluded list?His profile says Malta so it's not like he was hiding it.

Timeframe for INAD Closing?

So on March 1st I got a email from ebay letting me know a buyer wanted to return an item and he marked it as "Doesn't match description or photos" even though he didn't read the listing. I messaged the buyer and explained to him the we were just sell...

Missing International Package - used Ebay's Global Shipping Program

We printed our shipping label over Ebay and used its Global Shipping Program. The package seems to be stuck for a month now in the foreign country. It looks like a refund needs to be processed at this time. What is the procedure for getting a refund ...

Fedex/Ebay shipping scam??

I have attempted to contact Ebay about this issue, but they are apparently no longer helping sellers with in-person calls. Several times in the last year, I have sold and shipped items via FedEx. I have carefully measured and weighed packages, and se...

No contact from seller

Hi I purchased an OPI nail machine costing £94.00 from a seller the machine is no longer working the connecting lead is making a buzzing sound I have contacted her twice regarding this and have received no reply the item has only been used twice and ...

two USPS items mis delivered so far this year

I don't sell that much stuff but so far this year I have had two buyers claim they did not receive their packages even though tracking says delivered. Is this happening a lot to other sellers ? what happens at this point ?who is responsible for filin...

Resolved! First Class Return Service Flat Rate Box

I recently received a cable I ordered with the wrong adapter. I initiated a return and printed the label. The initial package had a 4oz USPS First Class label, and the return label is USPS First Class Return Service. I've learned that I can put it on...

Im a Buyer and the item i bought was at Ebay Global Shipping (the status is Restricted Items)

Good Day Guys! Im a Buyer and the item i bought was at Ebay Global Shipping and the status is Restricted Items and being notified that the item is undelivered. Can I demand a full refund from the Seller. Please note this is not the first time I shipp...

US seller to G.B. Buyer item stolen by Hermes

I am a US seller. Buyer is in England and purchased a $90 item. The buyer messaged me saying they received the box but it was torn open and empty. I shipped the item to the eBay global hub in Kentucky where they sent me an email saying the package wa...

Selling Support is bad for sports card sellers

I recently sold a factory sealed set of sports cards. The Buyer got the set and opened the cards. Then claimed the cards were solid like a brick. I told him the glossy cards are known to do that sometimes and to give it time for them to get warmed up...