Shipping

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How to I give negative feedback over a requested return that timed out?

I purchased a replacement cover for my food processor from a seller whose description indicated returns were accepted. When the cover arrived, I saw that is was too tight a fit and couldn't be used.I had a dialog with the seller about this and since ...

Shipping International (First Time)

Hi,I am rather new to selling on eBay and I just had my first sale to an international customer. The buyer selected USPS Priority Mail International Padded Flat Rate Envelope as the shipping service. I am still waiting for the padded envelopes to arr...

Resolved! What happen if I refuse to pay custom fees for an item.

Hi, I'm in Canada and seller is in USA. The description didn't mentioned that I had to pay custom fees. Of course I was expecting to pay custom fees I'm not new at buying online. Paid the item 3875 USD and the custom fees are 745 CAD. I don't want to...

shipping

Just made my first sale, a coin. When listing the item I mistakenly identified that I was shipping a package instead of an envelope and now my eBay shipping label will cost $3.12 instead of $.55 if it was a letter. I'd rather pay $.55. Any ideas? Tha...

It never prints out the return label only the packing slip

I've had this problem with each return. It will only print out the packing slip and not the label. I have to call eBay and they have to send an email with an attachment to print the label. This has been going on for quite a while. When are they going...

High rate of returns? Ebay is charging me an extra 7% in fees. For buyers changing their mind?

I started accepting 30 day returns almost a year ago when I became a top rated seller. Since then I've had a few issues. About 6 months ago ebay flagged my account as having a high rate of returns. They've been charging me an extra 7 or 8% on all ite...

MY ITEM SHOWING DELIVERED

MY ITEM IS SHOWING DELIVERED AND I DID NOT RECEIVE ANYTHING ... MY PACKAGE WAS DELIVERED IN LONG ISLAND I LIVE BROOKLYN ..THATS NOT ADDRESS WHAT AM I SUPPOSE TO DO !!!! PLS HELP

Resolved! Refund after postage due? Seller sent wrong item! Question WITH comments!

I bought a small automotive part that was listed by the correct part number and with two pictures, one the correct part and another a line drawing of a license plate frame(?). I received a large Priority Mail package with postage due that I didn't re...

fight against scammers

I'm curious about your opinion. I paid 50 pounds I did not receive the goods Ebay closes the case and I'm robbed what can I do next?

DELAYED SHIPPING USPS FIRST CLASS MAIL FOR FOOTBALL CARDS! CRAZY!!

What's up with all the delayed shipping on USPS First class packages? Some of my items get delivered in 3-5 days, and some are taking over 2-3 weeks. It makes no sense. Buyers aren't happy of course! Will this hurts my sellers rating on "Did your ite...

Resolved! USPS Regional rate Boxes

I have used USPS Regional Rate boxes in the past, but I don’t see them as an option when setting up a listing. Where did they go? They were often far less expensive.

Seller sold watch with cigarette smell coming from it

Hello bought a watch from seller, but has smoke smell coming from it. When i wear it on my wrist I smell cigarette smell. I don’t smoke and I don’t like the cigarette smell every time I wear the watch. The seller does not accept return. Please tell m...

Item return portion paid using gift card

Hello I bought a watch from eBay and used eBay gift card to cover portion of my purchase. I returned the item back to get my refund. Do I get full money back to my credit card including the gift card amount. Or does the gift card amount go back to th...

Ebay Guaranteed Delivery not showing up in listings results

All of my listings have free shipping and 1 day handling time. When I search my listings from my other account, none of them are showing up with the "Free 4 day shipping" green tag line. Essentially I am shipping to myself, so the shipping speed will...