Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

second guessing myself

Sold and shipped a lot of 2 pushup bras. Arrived in timely manner.The day the bra were delivered the buyer messaged me asking to exchange from cup B to a cup C. Which led me to believe the buyer underestimated the pushup feature.I do not offer return...

Re-print todays Postage Labels do not show up anywhere - Need to reprint them!

Long story short, I need to re-print 73 labels as I sent it to the wrong printer.However, I can no longer find the labels that I have printed.I Go to "Postage Labels" only shows labels from yesterday, and in fact those labels cannot be reprinted eith...

Confused over Shipping Charges

I sold a FP Carousel and put correct measurements/ weight (including box) in the listing. I invoiced buyer and invoice says USPS parcel post with the correct amount.I was about to ship it and saw that it said USPS priority mail envelope for $7.70 (or...

cost to ship large pet foods

How much does it cost to ship large pet foods on ebay?

what's the point of tracking information without location

I've noticed for about the last 12 months many shipping/postage companies have tracking information with no location data, what the hell is the point of the tracking information then? What a joke, next time I buy something with tracking, I'll message...

Flat shipping rule AND Promotional Shipping Rule

Is it possible in a listing to have a flat shipping rule where shipping for the first item is $1 and $0.25 for each additional item with a maximum of $3.75 - AND - a promotional shipping rule where shipping is free if the buyer spends more than $20? ...

Not getting international bids? Check the shipping tab.

Sellers, A buyer from Canada messaged me to say my auction showed no shipping to Canada. I looked at it and he was right - the only allowed shipping destination was the USA. I did a "revise listing" to see if I had neglected to check GSP. Nope, it wa...

Stolen item after USPS made Delivery

This is a first for me, buyer has notified me item was stolen or delivered to wrong address. It has been marked as delivered. Checked with USPS and they allow a claim, it was partially insured. So does anyone know what eBay's position is on this, if ...

What? Scam? Sellers offer free shipping but items arrive with postage due??? Refused delivery!

Is this a new scam? I've purchased a couple small items (USB cables) from three different companies recently. Each item cost only a couple dollars and were advertised as having free shipping. When the items are delivered they require postage due for ...

USPS tracking says I put wrong address when I didn't?

I shipped Priority now here is the tracking. I already have checked again the address I put is correct, and I've shipped to this seller before. There was no update today either? July 16, 2021, 4:57 pmRescheduled to Next Delivery DayWOODLAND HILLS, CA...

Where to enter return tracking

I had to return an item, but could not print an eBay return label, so sent it back on my own dime with tracking. Seller is now claiming they didn’t get it. On the USPS web site it shows delivered to seller. When I go to the Resolution Center, nothing...

Shipping

I have a small package and USPS is closed can I just print label and drop and Dropbox and how will I receive tracking number thank you

i got the wrong item, please help

hey so i ordered a steering wheel airbag for my audi a7, but instead i got an audi a1 steering wheel airbag which as you can probably guess doesn’t really work, but it looks the same, so i’m guessing they accidentally sent me the wrong airbag without...

Shipping mistake, can I cancel and change once label is created

Can I cancel my shipping label to create another one? Purchased priority box and not needed.

Etsy rolling out EU customs requirements - asking for tariff code. Is ebay going to ask same?

I haven't seen ebay asking me for a Tariff Code when creating a new listing. Is this something that is coming to Ebay as well? I know I am supposed to include the ebay IOSSS number with the shipment (provide it to the shipper). However, I haven't see...