Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Bronzan tanning pills

Bronzan tanning pills, ordered on June 3rd, suppose to be here, July 16th, not here, and cannot track

Ebay combined two orders that I have to ship separately due to size, Undo how?

How do I undo a combined shipment on 2 orders to the same customer. I have to ship in 2 boxes.

USPS returned item to me (seller) marked postage due. Used eBay to calculate postage and print label

I had an order that weighed 15.2 oz. I entered 16 oz on eBay shipping label and it gave the option for First Class Mail (as it does up to 16 oz). I sent the package on June 21 from Knoxville, TN. It was "out for delivery" in Sacramento on June 24. Be...

Messed up order

I have an order that was reported I received on 15July2021 and shipped on 12July2021. Problem is, I only ordered it on 15July2021 and a shipping label was created on 16July2021. How can I have received an order that I just ordered? I've tried to cont...

UPS Pack & Ship Guarantee

Can UPS package your item(s), and then place your eBay pre-paid label on the package and still qualify for UPS's Pack & Ship Guarantee? Various UPS Store locations give mixed answers.

Help to understand shipping cost and charge if printed out less than it really may be

I think I underpaid the postage assessed by ebay for an item. I printed the label and I guess I was charged somehow through Paypal for the shipping. I have to check. But - I think the weight was somehow mistaken and less than what the package is. So ...

Insurance when selling valuable coins?

Hi, Is there an insurance provider you'd recommend when selling/shipping valuable coins (greater than $3k) on eBay? Thank you, ~Tom

shipping orders over $750+ in value

"Warning: Your order value is above $750 and requires additional signature confirmation to be protected if the buyer claims the item did not arrive. Additional signature has been automatically added. " Does that mean if I don't purchase signature con...

Tracking Number

Buyer, please beware. I ordered a table and got my tracking number. The item was shipped thru UPS. I sign up to UPS to text me when the item is delivered. As soon as I got the text that the item is delivered, I go out and check the door, the item was...

why did my package to Chile South America go to OPA LOCKA FL DISTRIBUTION CENTER

Things have changed around here lately and this shipping to other countries has as well.I just don't know how this works with eBay as it printed a shipping label only to Florida and a distribution center.I used to have to print an International label...

eBay’s document security method will not let me rotate the image?

All other pdf’s I open I can rotate and print but not eBay’s. I can rotate the document in adobe but not in the print dialog box. Same thing with online pdf converters, I change, rotate and print other pdf’s but not eBay’s label document. I have trie...

Toy butterfly knife export/import Germany

I am wondering about selling (from USA) and shipping a plastic replica butterfly knife from a video game character. Thoughts on shipping it to Germany where regular butterfly knives are illegal? Keep in mind the replica is 100% 3d printed plastic, an...

bleep return shipping charges from eBay!

I was charged a $20 return shipping charge 3 months after a transaction was completed. Turns out it wasn’t the seller that charged me it was eBay. It took me 8 emails with **bleep** responses from eBay (they never mentioned that it wasn’t the seller ...

Changing shipping costs after they purchased

Hello. Someone has just purchased some books from me, 20 small books, made an offer, I accepted, but now asking me to ship media instead of the priority that I had it at. Question. How do I or can I change it to media shipping costs prior to him payi...

Shipping items in a first class envelope

Hi! I sold a couple of collector cards recently and there was a very inexpensive shipping rate. I'm contemplating selling some pressed pennies; is there a way to send them in an envelope and have tracking? Most people send them with free shipping but...