Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Shipping price completely changed from the invoice I sent

I am totally confused. This is the first time one buyer has purchased 2 of my items so I am shipping them together. It let me combine shipping and it told me that priority mail was $5.98. (I will attach photos). So the buyer paid the invoice, and now...

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How am I supposed to pay for shipping if eBay is holding my funds

So someone bought my product and I need to print a shipping label. I have picked buyer pays so I should’ve got the money for shipping to pay for it. The problem is is that eBay is holding my money until I ship the package. How am I supposed to pay fo...

Resolved! Ebay's Voodoo package tracking

I only ever had one question about this but cant get any help anywhere, so i came here. So here it goes: I purchased a video game from a seller in Japan (I'm in the united states). According to Ebay, my package has made its way to my local postal off...

Help! Is seller lying to me?

On April 19th I purchased an item, the item was not shipped, by the 28th, so I contacted the seller. They told me they'll ship the item on the 29th, if all goes to plan. On the 30th I asked if they were able to ship the item. The 30th is also the dat...

About shipping.

Hello. I'd like to sell some items on ebay, but some things aren't clear. Let's say I want to sell an item and I select ebay Delivery - Packlink Postable. After my item is sold, all I have to do is print the label, put it on the box and go to the pos...

Resolved! questions about shipping insurance via USPS and Shipcover

Been a while since I sold anything, but did today and I have a couple of questions. I tried calling eBay, but I am getting cut off due to technical difficulties on their end. Is it still Shipcover's policy to pay item cost only and not shipping amoun...

Ebay managing all our sales.

A few months ago I placed an order. I quickly realized I made a mistake and contacted the seller to cancel. Within a cpl hours I got sellers response Item had been cancelled. yesterday I placed an order w/ same seller . I immediately realized I had w...

Card destroyed with refund pending

Hi Yesterday I bought on ebay.co.uk an item(s) and paid for with card, and 2h later I get 2 charges on card from another country - bank recommends I freeze card - which was a great idea because many more attempts to scam came. Bank tells me to contac...

No access on tracking status but didn’t show up in the first place

So a few days ago I ordered a capture card & yesterday evening while I was checking the tracking status, it said no access, that the carrier attempted to deliver my item at 6:40pm. But when I checked my security cameras to check for anybody there, no...

How to Update Handling Time

How do I update my handling time? This new system is a bug

eBay QR shipping codes

Really like the QR code shipping option. Occasionally, (like tonight) I purchased postage thru eBay, picked the QR code option and DID NOT receive the e-mail containing the QR code embedded in the body of the e-mail. Is there a way to RE-SEND the e-m...

Charged double the cost for 2 UPS labels and Ebay will do nothing and is ignoring it

I went over my shipping labels the other day and found 5 within 20 days that were charged different (over) the mount quoted at time of purchasing the label.I ship 200-300 packages a month on ebay and know how to measure and weigh and I always round u...

Resolved! I recently sold an item with free shipping. buyer wants pick up.

I recently sold an item with free shipping. Buyer wants to pick it up which is fine but that option was not picked in the original post. I have no problem with the local pick up but how do I mark the shipping info etc so it does not look like I never...

Potential international buyer wants DHL or FedEx - not USPS. Why?

I have received a note from a potential buyer who says he is in Kuwait. He asked me to use DHL or FedEx. I told him we only use USPS for international. He sent a second note saying he would pay extra. Some time ago I got a FedEx quote for a package g...

Resolved! Help, should I be concerned about my package!!!!

I am little concerned but I don’t know if I should be, my package has said the same thing for over a week so I don’t know if something happened.This is the last thing that has been said Released by custom house, Калининград, 236983 April 23 04:40pm S...