Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Accidentally left my shipping options as my default '1 business day handling time' for the pre-order

I just sold a pre-order for the new Nintendo Switch Oled that I received confirmation for. Problem is, the console will be delivered to me between Oct. 12- Oct.14. I've notified the buyer, but they have not responded back. Will this cause an issue?

Shipping

Hi! I have only sold plants here with the base price and additional shipping. Could someone whose a pro tell me the advantages and disadvantages to1-eBay2-Buyer3-Sellerof free shipping and a higher price or separate shipping and pricing? Thanks!

Ebay Forcing Sellers to Accept Returns Under Managed Payments

TODAY I called Ebay concerning a notice I received about Streamlined Returns under Managed Payments. The way it was worded, just didn't sound quite right. After calling, the first Rep switched me to the US and someone in Managed Payments. She explain...

How To Handle "Please Ship ASAP" When Payment Hasn't Yet Hit My Bank Account

Hi All,I've not had any issues until now with the new payment system of having to wait a few days for a buyer's funds to be deposited...until now. Buyer paid immediately, eBay has their funds, but they won't be deposited for a few days due to eBay's ...

Combined shipping?

I sell primarily clothing, and currently have just over 300 listings. I have the volume discounts set up ( not sure if it's configured correctly but that's probably another thread.) I have had two sales so far that were more than one item. Both times...

How would you ship a lot of baseball cards?

I'm considering trying to sell a box of baseball cards. I don't know if there's a market for this sort of card but before I can even try it I need to know how I'm going to ship it. I have cards that originally came in a box of like 24 packs. I opened...

shipping confusion

I had selected parcel select ground for shipping on items that I listed. When items sell, I printed shipping labels & the labels are priority flat rate!!! I know I sent one item like that with no problem. I have just sold 2 items with same resulting ...

Am I being scammed weird tracking info

So I won a graphics card in a bid last night the seller updated tracking today and my tracking is very odd saying the shipping label was made on the 3rd even though I only ordered it yesterday and then it says it was delivered to well not my addres...

Just venting about item not received case

I'm just seriously frustrated, buyer opened an Item not received case for a Global shipping program item. The buyer was complaining to eBay that it says delivery attempted and the is couldn't be true be they were home all day. What does eBay or the s...

Does anyone use a third party insurer for shipping fragile items?

Hello I have a couple of items that are going to be difficult to ship. Does anyone have advise on using a third party insurance service? TIA

Wrong shipping address

My buyer provided a mailing address that the post office isn't able to recognize. I have messaged the buyer but no response as of now. I have "1 business day" as my shipping time frame and that is up at midnight tonight. I don't know what to do.

My parcel it's on the same place since July 14

Hello I need help with my parcel it's on the same place since July 14 I have been trying to contact the seller but I can't

I sold a 400lbs stove for local pickup only. They buyer paid but has never picked it up

Hi, I sold a 400lbs stove for local pickup only in May. The buyer immediately paid via PayPal. He and I scheduled multiple dates when he would pick it up - he never showed up on any of the days. Today 7/15 he messaged saying he'd be here in 45 minute...

Resolved! Poor packing slip

Every order I ship includes a packing slip, so the buyer will have information about the shipment they have just received and so that if the shipping label is damaged or lost the shipping co can still find a mailing address.Before I was forced to use...