eBay

Looking for help! Buyer wants to return t-shirt after return policy expired

I offer 30 day returns. The buyer purchased a T-shirt from me and it arrived over a month ago on February 8. He just opened return request today. He said that the T-shirt smells and that it cannot be worn and he’d like to return it. The buyer also sa...

Post Office Has Package and Won't Deliver

Hello , Thank you for using USPS.com. This is an update on your Package Intercept Request. Your package will not be delivered to the new domestic destination you requested. The package will continue to its original destination and your credit card wi...

Scammer

Ebay seller is using Bluecare Express, one or both of these are a scam. I'd recommend not using this seller, or any seller using Bluecare Express!

UPS Discount on the Print Label Page ONLY?! and ebay Changing Shipping Method at Label Print?!

Two semi-related issues: Sometimes the cheapest shipping method for parcel ground is available from UPS Ground on the print label page. That rate is lower, often much lower, than what is shown for UPS when creating a listing. It is sometimes lower, s...

Item is NOT as described , can i get a refund?

Hello fellow eBayers i thank you in advance for your precious time for the help I won the bidding a week ago of Apple watch and it is just categorized as 'Used' but i wanted to make sure it is not icloud locked so i asked seller if it's icloud locked...

postage lables

is postage ebay down?

Scammer

Dear Sellers on eBay, I'm a seller here on Ebay. I believed I have been scammed by a buyer who is based in Vietnam. This "buyer" has made 4 separate orders of water plants from me with each plant going to a different person and address; 3 of 4 are th...

FedEx cost $306 ended up charging me $1,460 via eBay's shipment hub

I shipped a 150lbs item through FedEx Ground via eBay's Shipping hub on November 2020. The Quoted FedEx Shipping of $306.84 ended up with a $1,460.65 charge onto my account. Estimated Shipping Cost: $306.84Actual Shipping Cost: $1,460.65 is listed as...

buying and returns

Customs Charges for International Shipments

What happens when a package is stuck in customs and the buyer doesn't want to pay the duties/taxes? How does that affect INR? Does eBay consider that "delivered" because the buyer is choosing not to pay duties/taxes, or am I forced to refund only to ...

Customer replies to a possible late shipping message ...

Last year I started to send messages out to all my customers the day their item shipped. The message is simple, thanking them for their business then letting them know the estimated delivery on eBay may not be accurate and there could be delays ... I...

Return request for an item that “smells like smoke”, but comes from smoke-free home

I’ve only been selling on eBay for a month or so, but got a return request for an item that is described as, “strong odor of smoke”, but the item came from a smoke-free home. I know how the smell of smoke can come from a number of places, but the ret...

Ebay GSP

Hello sir, I was wondering if ebay GSP ship to Lebanon

Here's a tale of MAJOR incompetence when it comes to Ebay support.

Here's my story, 1. I purchased a item which was shipped by the seller on January 4th 2021.2. I got the item on February 9th 2021. It took a while - COVID and the UK leaving the EU, but mainly COVID since there are delays in handling and transit of s...