Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

shipping options

Hi everyone,Where can i find the option that i do not ship to certain countrys or the caribbean?Any help is appreciatedThanks and be safe

Ebay global shipping "restrictions"

I am an international buyer who collects a specific vintage eyeglasses. I have bought about 12 of them from different ebay sellers in the past year with no issues until I had to use ebay global shipping on 2 purchases made from 2 different ebay selle...

Trouble with Fed Ex today!

I am having trouble getting a label printed for Fed Ex? Is anyone else? Don't know why I would not be able to purchase postage.

Local pick up and receiving of payment upon pickup within same country in Europe

Hello everyone, Today I had my first sale through option local pick up and receiving of payment upon pickup, since buyer was from the same city. Although everything was finalized succesfully, I had couple of serious concerns regarding the entire work...

Package weight and dimensions greyed out

Whenever I list a Buy It Now listing through the app, the fields where you enter the weight and dimensions are greyed out. The only option I have is ‘I don’t know the package dimensions’. These are not auctions, they are brand newlistings, I’ve tried...

Ebay Rep Lies to me, and the the next one covers it up. This is a joke.

Apparently, calculating shipping is too complicated for these ebay devs. We have had an issue with eBay either charging shipping for one item, combining weight and keeping the box the same size or on the rare occasion, properly calculating shipping. ...

Resolved! GSP

I have an international buyer that wants to buy several items. Is it possible to submit the dimensions and weight to the GSP to get a quote? Thank you,Frankie

Resolved! How long does it take for a cancellation take from beginning to end?

A eBay buyer purchased an item from me in late March and after a few days had passed after receipt of the item, requested to cancel the transaction. The buyer returned the item and I (seller) initiated the cancellation process on 4/5/2021. I noticed ...

combined shipping -buyer asking for combined shipping- how does seller not get "underpaid"?

buyer asking for combined shipping on 3 items that I already had such low shipping- esp on 2 china items' what is fair to both?

Resolved! Someone posted my personal info!!!!

How do I reach eBay to have a listing removed that shows my personal info? Seller is retaliating for a negative feedback!!!! Have already reported it but want it down NOW

The box for charging additional shipping fees to Hawaii, Puerto Rico and Alaska has dissapeared

Hello all. Since a month now, the box that allowed me to charge an additional shipping fee when a customer from Alaska, Puerto Rico or Hawaii buys an item, has dissapeared, so when I sell an item to these areas, eBay only charges the regualr shipping...

eBay no longer hiding shipping options from buyers! YAY!

Back in may/june of 2019, ebay announced they would be hiding "unattractive" shipping options from buyers. Now I don't know if this is intended (I really hope it is) but now all my listings show all shipping options all the time. I think this is a gr...

FREE Shipping not working

Hi,In my seller account settings --> Shipping. Under promotional shipping rules. I have "Minimum purchase price amount for free shipping" set to $35. But customers are complaining to me that they are not getting the free shipping discount at $35. We ...

Resolved! USPS shipping delay (still in transit)

The package I ordered shipped on January 27 and was supposed to arrive on February 1 by the latest. The most recent update on ebay that I got was on Feb 1 which said that my package arrived at the usps facility of the town that I live in. So I though...

Shipping

I bought a 5700xt of a buyer with good feedback and my listing was taken off. Its been less 5 days and I am wondering since the listing was taken off that if I am getting my item or not. Ebay also sent a email saying my order was canceled but that it...