Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Received damaged item through ebay shipping/ ups. Who do i contact?

Received damaged item through ebay shipping. Who do I contact ebay or ups? Thx

Why am I being charged postage fees long after I already paid for the postage on that item to be shi

When I sell an item I pay for the postage with available funds which I noticed is immediately deducted but around a week later I'll notice an additional shipping fees for the same item can someone please explain this to me thank you very much in adva...

Customer says message displays saying, I don't ship to their location, but I do.

I've had two different people contact me in the past couple of weeks saying that they want to purchase an item but when they try to buy it message comes up saying I don't ship to their location. One had 0 feedback but claimed they have been members f...

Late shipment defect

Hey eBay family! I have a concern which i have reached out to eBay about but it still isn't quite clear and wanted to get some tips/advice for anyone going through this. I have gotten a late defect on an item which i shipped within 24 hours as i do w...

Why do I get redirected to sign-in/password page between labels?

Resolved! my mistake in the shipping address

At the time of purchase my address was incomplete, my mistake, and they return the item to the seller. In this case, what should be done? the seller does not answer my messages. Thank you

Resolved! Item returned wrong address - buyer wants item. I need to send an invoice for more postage. How do

Resolved! Removing Multiple Items from the GSP

Hey everyone, I have made the decision to remove my items off of eBay's global shipping program for risk and budget reasons. I was wondering if there is a way I could remove all of the items at once from the GSP, but not end the listings (for clarifi...

SCAM

Hello all, The item has showed as delivery to me but per USPS the tracking number sent to me was someone else so I did not receive the package.. I want a full refund.. Post master name and number if you need it..... Thanks Jamie

How to offer Free Shipping?

How do I revise my listing to provide free shipping? I don't see the option anywhere or a checkmark to offer it.

Tracking Number

Few months ago i buy some aj3 black cement in two sizes, the seller send the india post tracking number, but i cant pre-alert the items on my po box (i need the usps tracking)What u do in this case? the seller didn´t answered when i ask for the usps ...