Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Re Hermes

Hi I'm having problems with getting my order delivered by Hermes, last week they conveniently lost a parcel that was to be delivered, this week they haven't updated the status of my parcel, the latest I had was it was on its way to the courier, that'...

Problem with buying and selling, no procedure to verify delivery, zip code scammed

I have documented proof my package wasn't delivered to the proper address, as provided by USPS. The seller hasn't responded in days and it's absurd that eBay has no way to check this stuff. It's coming up on the 30 days since the order, since of cour...

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Print shipping label without purchasing

Ebay has recently changed the format to print labels. I used to be able to print a packing slip and at the top was a shipping label without postage that I could cut off and use as a shipping label. It helped with my organization and also saved on pap...

Have USPS Rates gone off the wall

Second time in a couple of weeks where USPS shipping was outrageous. I often do flat rate for buyers just makes like easier. Most packages less than 5 pounds. Today, I to ship Mid-Atlantic to Dallas. Package is 5 pounds (really 4.5 but as we all know...

User avatar by Guide
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  • 13 replies
  • 0 helpful

Hawaii shipping

So what is the problem with so many sellers refusing to ship to Alaska or Hawaii?We know we are a little further away, but we are States people and probably won't mind paying a few extra bucks.. Ask us!!We probably don't mind paying the extra shippin...

User avatar by Explorer
  • 1524 Views
  • 27 replies
  • 3 helpful

Resolved! Help with UPS damaged claim form

‎04-09-2021 05:24 AMHello Everyone,I have a damaged item I shipped through UPS. Used eBay labels.Have tried to download the damaged claim form but it won't open.Tried the drop down box in shipping labels but nothing there.So does anyone have the clai...

User avatar by Adventurer
  • 1340 Views
  • 3 replies
  • 1 helpful

Resolved! Order No. 07-06810-99121

I recently purchased an item advertised as "brand new" and the item arrived and was not working properly. A case was opened and the seller issued a "full refund???". Well, that's not the case, as I purchased the item for $760.00 + 28.65 shipping + 59...

Orders / Shipping Labels Page is Different Today

The link to the Shipping Labels page now brings up a very different view. Yesterday it was as it always has been - it had the ability to sort labels by tracking status (Label Created, In Transit, Delivered, etc) and shipping date. This new page does ...

Resolved! Can I void a USPS label and make a UPS one instead?

I printed out a label for the address given to me through PayPal and Ebay told me the buyer's preference was USPS when I was creating a label. So I made a label with USPS with the Paypal address. I contacted buyer to reconfirm before shipping and the...

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