Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Combining shipping

A buyer bought 3 items separately but would like them shipped together. I have done this for this buyer before but cannot figure out how I was able to combine them. I have a copy of the old combined invoice and it is called Pick List. That term does ...

Shipping on eBay app

I used to be able to have my shipping the same so I don’t have to change it every time I add an item. Now it defaults to 4-550. I want all my shipping to default to $2. Can you do this on the app

Unable to choose parcel select

I've listed and sold a few items that I want to send USPS parcel select but that is no longer an option when I go to purchase the shipping label even though that is what the buyer requested and paid for. The closest option is priority mail. Has this ...

Shipping Defects

On March 21 one of my best customers won 3 auctions. I have a 2-day handling time. This customer was also high bidder on additional auctions that ended in the near future, just after the end of the handling time.I thought I understood eBay's policy (...

User avatar by Trailblazer
  • 1318 Views
  • 10 replies
  • 0 helpful

eBay authentification sneakers returned but no refund?

So I bought a pair of sneakers off of eBay, was under the Authenticity guaranteed category. Ordered a 9 but got a 9.5 of the same shoe, figured no big deal, the sellers pretty big so probably grabbed the wrong box in a rush. The sellers page says no ...

Insurance recommendations?

When listing an expensive item, which insurance company do you use? In looking up prices, I have found that USPS, U-PIC, and ShipCover are very close in price. Pirate Ship's insurance by Shipsurance is quite a bit less expensive. I rarely sell anythi...

Can't select Media Mail for Piano Rolls

I shipped piano rolls a month or so ago with Ebay and had no trouble selecting "Media Mail". Now that option is missing. Piano rolls qualify for Media Mail, this is well known. Why has Ebay removed this option?

Shipping Estimate was too Low

I had shipping listed at $20, but when the customer bought the item, it turned out the shipping would be $60. It was an international sale, that weighed 4 pounds, not the 2 pounds I had estimated. The buyer is okay with paying the extra shipping cost...

Void a shipping label

How do I void a shipping label? it says to click on the item and then on Actions choose "void" but I only see two choices: "print another label " or "print packaging slip"

User avatar by Pathfinder
  • 178 Views
  • 1 replies
  • 0 helpful

Resolved! Charged twice for shipping label (voided and reprinted)

Hello, I am a new seller and made my first sale a week ago. The transaction part went smoothly and the buyer paid promptly! It was an auction format with shipping paid by the buyer, with managed payments. When I printed the shipping label, I realized...

User avatar by Pathfinder
  • 744 Views
  • 10 replies
  • 0 helpful

Resolved! The price of the item is significantly less than the shipping cost, is this trustworthy?

I am looking at a camera that is $245 but the shipping cost is $375. The item is being shipped from Malaysia and the seller has no feedback reviews, as the account was made only 5 days ago. The seller claims that the price is so low because of eBay's...

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