Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Media Mail Ban? eBay Replacement Experience?

I've been on eBay for a L-O-N-G time, and have gone through many changes.....a few good.....a few bad. On the latter side, the idea of playing "Nanny" with the use of Media Mail has to be the worst. If I have a pamphlet or book which I feel should be...

worldwide shipping changes to united states shipping without my permission

Hi. Regular buyer from Australia can't pay because my listing says ship only to US. I listed as ship as worldwide. Ebay changes it to US without my permission. I have tried 3 times to change it to worldwide still says US. Help!

I never received my item, nor have my money back-

I have proof that an item purchased was never delivered to me, but instead returned to seller, as stated on USPS tracking history. Strangely in the ebay tracking history, the dates are inverted. still Ebay is not reviewing tracking history whichs pro...

Resolved! Just starting to sell again here, issues w/tracking and labels already

I just started back up and have only listed a few items after a few years away from selling,I'm seeing a few issues with this new system already.An item that sold through BIN was paid instantly and the only option for shipping was regional box A. I g...

Best course of action for two mixed up orders?

So long story short, I accidentally mixed up two orders. I’ve been doing this a while and have never had this happen. Both buyers have been cool and still want what they actually ordered and I have no problem paying to have them shipped back to me an...

How to mail calendars

I have several dozen calendars that I need to list and eventually ship. What is the best way to send a calendar so it doesn't get bent in the mail? These are all in new condition, and I would like them to remain that way if possible.

Ebay postage - Not collecting enough fro buyer

I've had numerous sales where eBay has not collected enough in postage from my buyer, even with a handling fee. The weight and sizes are correct. Anyone else having problems?

Learned Hard Way: you cannot ship an item USPS first class if package is OVER 22 inches!

When did usps start this? I lost money on that listing bc I had to end up shipping it priority!

Resolved! Forced returns / Shipping

I can not find eBays written policy on their forced return shipping charges when buyer purchases the return label/ postage. CS can not either and will not guarantee that the buyer can not select a return shipping of excessive value. Seems difficult t...

USPS Parcel Select shipping not being offered on the shipping page!

Anybody noticed that when you list something and put USPS Parcel Select as the first shipping option, you then go to the shipment page to compare and that option isn't available! So the buyer gets the cheaper Parcel Select shipping, but I have to shi...

Signature required

I bought some carbonators from a seller for 600.00 . He didn't use signature required . It looks like they where stolen from the delivery spot . Now I'm out 600 plus the carbs too . What are my options here . Not requiring a signature on anything und...

01-07376-29425 tracking information

01-07376-29425 my order tracking information didnt update seller

is there anything i can do about holding shipments. buyers buy but ask to hold to combine shipping

buyers ask to hold shipments after they pay for multiple reasons 1. i am on vacation and please hold till sunday or whenever. (they should just hold there mail at the post office but i dont think ups or fedex will do that)2. people will either put on...

Shipping & Insurance

In the last 2 months the USPS has smashed several of the items I have sold. When I used to ship with UPS (and was working there) the clerk told me that I had shipped well over 400 packages (all glassware) without any damage or a claim. My question is...

E-bay fees

I have not been selling to much on e-bay but just recently I sold something for 110.00 plus shipping. When i looked to see how much the fees were , I found the fees are calculated including the shipping fees. So e-bay is making money on the USPS also...