Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Finally Heard back from Fraud Complaint on Claim

Only took a little over 6 weeks for a response, which essentially says nothing and does nothing - I realize many times on the boards other posters tell a Seller to go file these fraud reports, but honestly, nothing happens with them. I won't bother t...

Sports Card Shipping Rate - Standard Envelope

I sold a football card for $13, but when I go to ship don't see the Standard Envelope option.Am I not doing something right? I've sold a couple others before that did give me the option and it worked fine, but not seeing it on this one.

FedEx shipping fee -- Rampant Overcharge Sometimes

Recently I shipped a 3 lb 10x8x5" box using fedEx label from ebay, the calculated shipping fee is $9.5. Later I found I was charged $38+ for a 45 lb FRIGHT of 10x8x5" package ! That's 4 times of the original expected.I call fedEx rep and was told on ...

Resolved! Seller sent invalid GLS code

My order is due to be shipped in a few days (the end of the range so I am worried it will never get delivered) but the tracking code doesn't seem to valid, I tried reaching out to the seller but I doubt he will ever respond unfortunately, is there an...

Resolved! Shipping

Can a buyer select other shipping methods?

Adding a payment to ship orders through Ebay with their discount?

Does anyone know how to add a payment method to my account, so I can ship orders through Ebay service at their discount? It only has my PayPal account has payment method or pending payouts. I no longer use PayPal, because Ebay manages my account and ...

Problems with Post Office

Has anyone had a problem with the Post Office charging you for extra weight and has anyone had any luck getting a response from the Post Office. In the past 2 weeks I have had 2 packages that weighed less than 2 pounds that the Post Office said weigh...

Over Weight Mistake from Post Office

eBay & Paypal shipping

OK, call me == . I don't understand the terms between Paypal and eBay for shipping. Can someone puleeze try to explain to me why Paypal is being used when in fact the money gained for the sale item does not go to my account at Paypal? But the real qu...

kids toy

used kids toy like a new item even is a big i wanna know how about shipping charge for that

Shipping Exclusions

I've had two customers email this week after receiving an offer from me saying their location was excluded from my shipping profile. I don't have any shipping exclusions so I think it's an ebay bug. Anyone else running into this issue? Has anyone fou...

Priority mail

I find there is no support for sellers at all !!!. Very upset. Twice I had items break and I have no way of knowing or making the buyers bring the items to the post office for inspection and so I could not get help from the post office on priority ma...

USPS Signature Confirmation ?

Does anyone know if the USPS or FedEx are still allowing their carriers to sign when signature confirmation is purchased? I have a recent delivery sent Priority Sign Conf showing delivery today to Las Cruces NM. The signature entry data shows COVID C...

International Shipping Labels - Addresses Too Long

Hey Gang,This has me confused and wondering...When I go to ship international labels on eBay, I run into many addresses that are just too long and then I have to manually edit them.Is there any plan for eBay to ensure, at the time the buyer uses chec...

USPS tracking NOT uploaded, failed marketplace notification

Since July 27th, some of our order's USPS tracking numbers can not be uploaded. After we process the order batch from ShipStation, some orders show "Failed marketplace notification" alert. These orders are marked shipped but without tracking. Then I ...