Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

USPS Scan Form

Is there a way to view the tracking numbers that are on an eBay USPS Scan Form? Sometimes the total packages on the Scan Form is fewer than the number of packages I have to ship. There is no way to match the form to the appropriate packages. Also, is...

Need advice for shipping small thin items

I sell a lot of anime merchandise, namely figures, but lately I've been getting a lot of rubber straps, can badges, shikishi boards, and other various small flat lightweight items. I've purely been using First Class to ship these items, which is alwa...

Shipping to Israel

I have a customer that is trying to purchase two items from our store. We have instant payment required on all listings. Somehow they have managed to pull theses items out of our store and keep them in limbo while waiting for payment. After three day...

Can only PURCHASE shipping label, not Purchase and Print

Hello! Made a sale. Buyer has paid and selected USPS First-Class package, and I'm fine with that. Package choice says Custom size. I put in weight and dimensions, FWIW. But I never get the choice to purchase and print, only to "Purchase shipping labe...

changing from Local Pickup to Free Shipping

Hi Everybody, I am trying to change an item I have listed from Local Pickup to Free Shipping. But Domestic Shipping is grayed out so I can't can't change the setting in the dropdown window. Thanks for your help.

Shipping Cost

I am newer to selling on ebay. I am trying to figure out how to include free shipping on what I sell. Other than flat rate (which it seems is usually the better deal). if something doesn't fit into a flat rate container, how do I know what shipping c...

How to re-send Global Shipping Item? I sent the wrong item!

Completely my fault! Made what will probably be an expensive mistake but I'll own it. I goofed! I sent the wrong item to a G.S.P. buyer (large, heavy item - halfway around the world...) and need to send the correct item. I don't know how to re-send a...

Excess shipping costs

I got off of eBay for awhile. Came back, set up bank account. What happens to shipping costs if you have a flat rate and you ship for less money. Does eBay keep that or does it go into my bank account?

Ebay just took money from me for a package I sent that is now stuck in the mail!

Its hard enough trying to make a buck off of your own stuff without all the ridiculous fees feebay has, but now they got into my paypal account and wiped it out because of a package that obviously had a bad address! See I sold an item to someone in C...

Cant buy a shipping lable it says i cannot take the payment

So i when to purchase a lable for a item i sold, and it says it cant take the payment , but the payment is coming from the funds paid by the buyer.. never had a problem before woundering if there is a glitch or bug or something? thanks

Resolved! Media mail shipping in book category

Does an item have to be listed in the book category to be send media mail? I have sewing and quilting pattern books that I would rather list in the Sewing pattern category

Resolved! Shipping Cost Estimate

When I use eBay's shipping calculator, it says my package should cost $1.40. When I use USPS's shipping calculator, it says my package should cost $1.40. When I try to print a shipping label, it charges me $3.01. The package is 3 Oz, 1" x 6" x 9", sh...