More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Appealing an apeal?
Buyer started a return request for "not as described or defective" BEFORE item was delivered, however I went ahead and accepted the request. A couple weeks later i recieved an EMPTY return package. Luckily I still had the original tracking number and...
Two transactions that are completely false
1) Sold a lot of 45 records with a case, Vintage. Shipped on time and had a tracking number. Before the item even got to buyer, he gave me a negative. As we know COVID had an impact on shipping and times and etc. So i reached out and said HEY, its no...
Resolved! Combined Shipping Won't Accept Tracking Number
I am sending 2 items in one box to the same buyer. When I try to add the tracking number onto the 2nd item, it says: This tracking number is already associated with another active shipment Does anyone know if there is another way to add the tracking ...
USPS SHIPPING PROBLEMS
Is anyone having problems lately with items shipped by USPS arriving broken? I am a good packer but I've had to issue 2 refunds because of fragile items arriving at destination in pieces. Is USPS drop kicking my packages? Maybe I've lost my packing s...
Resolved! Why are return deadline estimates off for sellers?
I have a return that states this: I reach out to support chat and they give me a specific date of 4/03 for it to be automatically closed. It would be nice to have an accurate date here. If the support chat agents have access to the actual date, why c...
Resolved! Why are Ebay reps telling buyers to lie and file INADs on Ebay and Paypal?
This is the transcript between a buyer and an Ebay csr. The seller is no-returns and the buyer tried to open a return because the coat didn't fit. Ebay gave the seller the choice to deny and she did. Then the buyer messaged Ebay and wanted to know wh...
Does anyone else find a recent order or Ebay logo packing supplies to be inferior?
I recently ordered bubble mailers and tape with the Ebay logo. I've been ordering these things for years with my quarterly coupon, but they are both different now, and not in a good way. The mailers are thin and transparent, and the tape does not sti...
Product returns closed?
I recently purchased a product for my specific vehicle with the 'this part fits your vehicle' description, arrived within 5 days and a month later when I had time to install I find they are indeed the wrong part for my 1974 chevrolet, attempted retur...
Can't add Tracking Number
I entered a bunch of tracking numbers but one of them won't take. I enter the number, select USPS, then "Save" and when I go back to "Manage orders waiting for shipment", it's still there. I've tried numerous times over the last couple days, it will ...
SCAN SHEET EBAY, MAKE IT!!!!!
I'm reopening this discussion, because it is frankly making me irately angry, that on the one hand, I get told to just drop my stuff because there are people in line, and get a hard time given to me EVERY SINGLE TIME I ask for them to be scanned. I'm...
Seller having no returns & eBay money back guarantees
I need some help info. sold a Nintendo digital code for Fortnite. The buyer wanted a picture of the code and not to have to wait in the mail for it. Which was fine it was a option stated in the listing. The listing also stated no returns and sold as ...
EBAY is zero help. How do I get this straightened out?
I sold 3 items to a buyer. One of the items was damaged in shipping and is destroyed and she would like a refund for ONE item. EBAY has taken it upon themselves to issue a FULL refund instead of a partial for ONE unit. I have called them 4 times and ...
