Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

shipping confusion

I had selected parcel select ground for shipping on items that I listed. When items sell, I printed shipping labels & the labels are priority flat rate!!! I know I sent one item like that with no problem. I have just sold 2 items with same resulting ...

Am I being scammed weird tracking info

So I won a graphics card in a bid last night the seller updated tracking today and my tracking is very odd saying the shipping label was made on the 3rd even though I only ordered it yesterday and then it says it was delivered to well not my addres...

Just venting about item not received case

I'm just seriously frustrated, buyer opened an Item not received case for a Global shipping program item. The buyer was complaining to eBay that it says delivery attempted and the is couldn't be true be they were home all day. What does eBay or the s...

Does anyone use a third party insurer for shipping fragile items?

Hello I have a couple of items that are going to be difficult to ship. Does anyone have advise on using a third party insurance service? TIA

Wrong shipping address

My buyer provided a mailing address that the post office isn't able to recognize. I have messaged the buyer but no response as of now. I have "1 business day" as my shipping time frame and that is up at midnight tonight. I don't know what to do.

My parcel it's on the same place since July 14

Hello I need help with my parcel it's on the same place since July 14 I have been trying to contact the seller but I can't

I sold a 400lbs stove for local pickup only. They buyer paid but has never picked it up

Hi, I sold a 400lbs stove for local pickup only in May. The buyer immediately paid via PayPal. He and I scheduled multiple dates when he would pick it up - he never showed up on any of the days. Today 7/15 he messaged saying he'd be here in 45 minute...

Resolved! Poor packing slip

Every order I ship includes a packing slip, so the buyer will have information about the shipment they have just received and so that if the shipping label is damaged or lost the shipping co can still find a mailing address.Before I was forced to use...

shipping

Can I generate a QR code for an eBay standard envelope?

Shipping cost more than what I paid for on seller page

hi so I sold something last week and I always offer free shipping. so I'm not referring to the pre calculated costs here. what I'm concerned about is that I paid for shipping via the "create shipping label" after my item sold. I put in exact measurem...

eBay paying PayPal for shipping cost?

I am confused by how this new systems works. I buy my shipping label on eBay and it comes out of my PayPal account..does eBay send PayPal exactly what the buyer paid for shipping or only what the label cost. (which is always some percent less). Also,...

fees on shipping costs

Why has eBay have the right to charge me 13% on the shipping fees that go directly to the shipping service and I buy the labels. I never get the ship monies for me, things have to be shipped and the 3% transaction fee eBay used to charge on ship is n...

Shipping

I had an item listed $300 or best offer, buyer pays shipping. I had 2 shipping choices, FedEx and UPS. The buyer sent me a best offer of $300, but put in the note I pay shipping. I figured if I accepted the offer, they would be charged shipping since...

Buyer canceled for item on managed payments?

The buyer canceled the item when they purchased it, and it was his fault for buying the wrong item even though I clearly stated what it was. Am I paid for the item and also paying out for the item when it is refunded? Because it looks like I may stil...

Wrong Address Delivery - 300 miles away?

Sorry if this is the wrong board, not sure what to do. I ordered an item and it was delivered today, but to an address almost 300 miles away? I double checked the address I put in for the order and I used the correct one, the item was just delivered ...