Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Out rages shipping cost

A buyer asked if could return item and I said yes I will send label but they bought a out rages shipping label for 13.00 priority when she could have bought a 3.33 1st class label . Do I have to pay the 13.00 or the 1st class label I said was the way...

Invoice / Packing Slip format changed today

Invoice / Packing Slip format has changed today. Buyer NAZ moved from center of page to far left side. Margin on left side of page is reduced to 2-3 character spaces from edge of paper to printed portion. Makes the right side margin look wide and off...

ANOTHER BLUECARE EXPRESS VICTIM

I just recently purchased 500 CO2 cartridges for a pellet gun from a new seller, a guy with 17 positive comments based in Las Vegas NV. This seller uses BLUECARE Express as a shipper. the seller sent me a tracking number that was obviously invalid be...

Shipping Label Creation Down with Message: "Something went wrong and we were not able to generate...

I can't print labels, called eBay and they have said they are working on it. Go figure. I have a package that HAS to ship 2 day air to Puerto Rico today, I don't have UPS setup in PayPal and that is the buyers choice. Not a good day for this to happe...

Resolved! Something went wrong and we were not able to generate the label.

Got this error today and still cannot print shipping label for international shipping. Can eBay hire some qualified software engineers so they can provide more useful information about the "errors"?

Is Ebay Ripping Off Buyers for International Shipping?

I sell a lot of eyeglass frames, and with the Ebay international shipping first class, it is usually under $6 going through their system. I had a buyer complain to me that he was paying over $40 for shipping, but I only saw $5.30 for shipping. Are th...

shipping labels printing in the middle of the page

all of a sudden (today), ebay shipping labels are printing in the middle of the pageused to at least be able to do 2 per page (one top, one bottom) but not with this setupcan't find anyplace to change itanyone know how to fix this(desktop win8 firefo...

How to return refund after item arrived

A few days ago, I received an item that was shown on my purchase page as supposed to be in the same package as 2 other items, which didn't show up (I also couldn't track the other 2 items at the time, dunno why) . After speaking to my post office and...

Tracking confusion

Hello, I am a buyer in Russia that has ordered something from America. While tracking my parcels, they went from Kentucky USA, to Iran with the letters GGJ in the name, and then it went back all the way to New York. Is this normal? I am using GSP by ...

Question about ebay tracking...

I have a package that is shipping to me from China to U.S. and when I track the package through ebay the most recent update from Apr 24, 2021 says: "4:37am, Departed from Facility, Shanghai" But the update before that, which is from April 23, 2021 sa...

Resolved! What's the deal with this Ebay Int'l Standard Delivery?

So two months ago, my wife sold a box of baby clothes to the UK and used Ebay International Standard Delivery. The box has been stuck at Heathrow since March 13 or so. Now, the buyer (understandably) opens up Item Not Received request. We have been i...

Almost a week (6 days), after paid date (April 9)

Hello everyone on the eBay forums! So on April 9, 2021 at 2:36 AM I've made a purchase on a Supreme hoodie that's about 310 dollars, 15.32 dollars plus shipping, so in total 340.52 dollars. The seller has 1 positive rating from a buyer who has bought...

Refunding partial shipping costs

I need to refund a few dollars of a buyers shipping costs due to ordering more than one item. How do I do that now that PayPal is not the middle man?

Cancelling a sale

Can someone advise? I’ve had to cancel a sale for family reasons after the buyer has paid. They paid via PayPal. Will my refund to them be automatic through eBay and PayPal or am I supposed to arrange it through PayPal myself? I don’t want the buyer ...

Resolved! Label printing !!!!! Who done it??

Yesterday life was good. Print my morning labels just as I have for quite a while. Today when printing a label, when I resize, it no longer prints starting at the top of the page. Also my previous saved size setting prints out full page. I resize to ...