Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! flat shipping costs and multiple items of same weight

Hi, Setting up a new listing and foreseeing a hiccup, when using flat shipping choice (not USPS Flat Rate services), free shipping selected, on a fixed-price listing and a buyer purchases more than one item, either from this listing or others availab...

eBay's return shipping gouge

A buyer returned an item using an eBay-provided shipping label, a first for me in 23 years of selling on eBay. eBay charged me $22.48 for a label that cost $8.15 and they won't even discuss the issue. Do they normally charge nearly three times the ac...

Double charge for PayPal shipping?

Is eBay supposed to place the paid-price + shipping into my account? Buyer normally paid for shipping though the money came out of my account, and after the hold, I was only deposited the paid-price. Does anyone have any insight on how this works?

Is eBay ending GSP eligibilty for vintage auto parts?

A couple months ago I began to notice that numerous vintage auto parts categories (i.e. interior trim, switches & controls, steering wheels & horns, etc.) are no longer showing the Global Shipping Program as a shipping option and that the number of v...

Resolved! Shipping contact

Hi Guys,The rules clearly says, that seller and buyer cannot exchange their contact information like phone number and personal mail BEFORE closing the transaction. My question is:Can they exchange their contact information AFTER the transaction is cl...

Media Mail Ban? eBay Replacement Experience?

I've been on eBay for a L-O-N-G time, and have gone through many changes.....a few good.....a few bad. On the latter side, the idea of playing "Nanny" with the use of Media Mail has to be the worst. If I have a pamphlet or book which I feel should be...

worldwide shipping changes to united states shipping without my permission

Hi. Regular buyer from Australia can't pay because my listing says ship only to US. I listed as ship as worldwide. Ebay changes it to US without my permission. I have tried 3 times to change it to worldwide still says US. Help!

I never received my item, nor have my money back-

I have proof that an item purchased was never delivered to me, but instead returned to seller, as stated on USPS tracking history. Strangely in the ebay tracking history, the dates are inverted. still Ebay is not reviewing tracking history whichs pro...

Resolved! Just starting to sell again here, issues w/tracking and labels already

I just started back up and have only listed a few items after a few years away from selling,I'm seeing a few issues with this new system already.An item that sold through BIN was paid instantly and the only option for shipping was regional box A. I g...

Best course of action for two mixed up orders?

So long story short, I accidentally mixed up two orders. I’ve been doing this a while and have never had this happen. Both buyers have been cool and still want what they actually ordered and I have no problem paying to have them shipped back to me an...

How to mail calendars

I have several dozen calendars that I need to list and eventually ship. What is the best way to send a calendar so it doesn't get bent in the mail? These are all in new condition, and I would like them to remain that way if possible.

Ebay postage - Not collecting enough fro buyer

I've had numerous sales where eBay has not collected enough in postage from my buyer, even with a handling fee. The weight and sizes are correct. Anyone else having problems?

Learned Hard Way: you cannot ship an item USPS first class if package is OVER 22 inches!

When did usps start this? I lost money on that listing bc I had to end up shipping it priority!

Resolved! Forced returns / Shipping

I can not find eBays written policy on their forced return shipping charges when buyer purchases the return label/ postage. CS can not either and will not guarantee that the buyer can not select a return shipping of excessive value. Seems difficult t...

USPS Parcel Select shipping not being offered on the shipping page!

Anybody noticed that when you list something and put USPS Parcel Select as the first shipping option, you then go to the shipment page to compare and that option isn't available! So the buyer gets the cheaper Parcel Select shipping, but I have to shi...